Absolute scam - I ordered table tennis table and order cancelled due to no phone number for delivery. Received email saying id be refunded but this was never received, so I made a chargeback request... Toon meer
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Lees wat reviewers zeggen
Bought a table tennis table. Got told the order was cancelled due to 'inadequate details' but the took the money anyway. Re-ordered with the details but still no-show on product, not responding... Toon meer
Scam company. NOW REPORTED TO ACTION FRAUD. Phone number not recognised and company address was 9 longmore street Wednesbury Ws10 9dq. Obviously fake as now it's address is Flat 10 Sellsby Court,... Toon meer
Outside the Docks is a fantastic company. They provide the best value/pricing along with over the top customer support (most responsive and personable that I've ever encountered). They really... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Buitensportwinkel
- ook in
- Buitensportkleding- en uitrusting
- Camperplaats
- Jacht- en viswinkel
- Kampeerwinkel
- Scheepvaartbenodigdheden winkel
Geschreven door het bedrijf
We offer a wide array of products from over 900 manufacturers, ranging from shooting, boating, fishing, camping and more.
Contactgegevens
Verenigde Staten
- outsidethedocks.com
1,7
Zeer slecht
116 reviews
Geen gegevens bekend over review-uitnodigingen
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A bit difficult to filter and sort…
A bit difficult to filter and sort product results, at least from Android phone. Otherwise great site. Many products in stock that aren't available elsewhere.
15 november 2021
Antwoord van Outsidethedocks
Sorry for the late reply on this!! We appreciate the feedback as we want to make sure ordering and searching for products on our site is easy and with no stress.
We recently re-developed our shopping experience as well as added over 60,000 products to the site. Although that seems like a lot to navigate - the categories and search feature works well now.
Again - we appreciate any feedback - good or bad. It helps us grow as a business.
Thanks so much!
Jason
Fedfx
They did a great job and the price is right except for FedEx shipping FedEx is really bad
15 november 2021
Excellent service
I purchased some inflatable life jackets through Walmart. The wrong product was delivered due to Walmart’s systems not being up to date with the vendor. Outside the docks contacted me directly and helped with the issue and getting the product I needed. They kept in contact with me via text until the new life jackets were received.
6 november 2021
Antwoord van Outsidethedocks
Thanks so much Glenn! When technology works, it’s great - when it is broken - it stinks. We need to compensate with great customer service. I really appreciate the review! I hope you enjoy the products…
Jason
Antwoord van Outsidethedocks
Thank you so much! We appreciate the review and we are so happy you took the time out of your busy day to do this. It is greatly appreciated!! Hope to see you again soon!
Antwoord van Outsidethedocks
Thanks for taking the time out of your day! We really appreciated and we are glad everything went smooth for your order! :)
Jason
Antwoord van Outsidethedocks
Thank you for taking the time out of your day for writing this review - we really appreciate it!!
Jason
Some of the best prices on the internet…
Some of the best prices on the internet for outdoor gear
24 oktober 2021
Antwoord van Outsidethedocks
Scott,
Thank you so much for taking time out of your day for this review!
It is greatly appreciated!
Jason
Product is great and it came quicker…
Product is great and it came quicker than expected.
20 oktober 2021
Antwoord van Outsidethedocks
Thank you James! We appreciate the time you took out of your day to write this for us.
Enjoy the product!!
Jason
Antwoord van Outsidethedocks
Thanks Corey! We appreciate the time you have invested in writing this review - it is appreciated!!
I'm Impressed with this company
I was a little leery before ordering from this company as I had never heard of them before. However, they are for real and offer great products at a more than reasonable price. I'm satisfied with the service and will be using them again when it comes to buying more gear.
9 oktober 2021
Antwoord van Outsidethedocks
Gregory - thank you for taking time out of your day to write this! It is appreciated…. We started back in April and we are going full force in the outdoor category. Our customer service and great product offering is our goal.
Thanks again!!
Your prices were great along with fast…
Your prices were great along with fast shipping!!
9 oktober 2021
Antwoord van Outsidethedocks
Greg,
Thanks for taking the time out of your day to write this review! We appreciate it!
Jason
Fast shipping
Fast shipping. Ordered at night shipped out next morning and was at the post office not just label printed. Rare you get that kind of service these days... order was perfect alot of small stuff I ordered all was fine.. I will be back to order more as my project continues...
9 oktober 2021
Antwoord van Outsidethedocks
John - Thank you for taking the time out of your day to write this awesome review! We really appreciated. Please feel free to reach out if you need anything else..
Jason
Product was in stock and at a very good…
Product was in stock and at a very good price compared to other websites I searched. Delivery was only a few days and considering that I did not pay for expedited shipping, I was very impressed.
5 oktober 2021
Antwoord van Outsidethedocks
Awesome!!! Thanks so much for taking time out of your day to write a review. You have no idea how much we appreciate it! Please feel free to reach out if you need anything else!
Jason
Highly recommend
Speakers arrived very quickly and product was of high quality. I will absolutely use outside the docks again.
5 oktober 2021
Antwoord van Outsidethedocks
Hi Keith - Thank you so much for this review. We totally appreciate it. If there is anything else you need, please feel free to reach out.
Jason
Told me you had a item in stock so I…
Told me you had a item in stock so I purchased it then two days later told me it was out of stock
4 oktober 2021
Antwoord van Outsidethedocks
Hi Caleb - I apologize for this - there are definitely supply chain issues and items sell fast. Please feel free to reach out to me and see if I can make good on this. Customer service is the most important thing for us and we want to make sure that we handle every order professionally and make sure all are happy with our products and services.
I placed the order on 9/23
I placed the order on 9/23. I needed and expected delivery prior to 10/02, the opening day of bow season. I received it late in the afternoon of 10/02. No problem with the product but it took 9 days to get to me. Don’t know where the issue is but you asked so my problem is with the length of time from order to delivery.
Freddie Komar
3 oktober 2021
Antwoord van Outsidethedocks
Hi Freddie - Yes - we ask because we want to streamline our business and make sure we can resolve issues that you have mentioned - and we really appreciate you taking the time to let us know. We apologize for this delay. It seems the carriers these days are having some delay issues. For example - Your order went from UPS - then transferred to USPS which possibly cause the delay.
Thanks again - and if there is anything we can do to regain confidence us, please feel free to reach out.
Jason
Antwoord van Outsidethedocks
Thank you so much for taking time out of your day to write this review. It is greatly appreciated. I know time is a precious commodity - and when someone writes a review, it means a lot... We appreciate it.
Jason
Antwoord van Outsidethedocks
Brian - thank you for this review! I know time is a precious commodity - thanks for taking a part of your day to write this. It’s greatly appreciated!
Jason
Product I wanted was available with a…
Product I wanted was available with a fair price and was delivered on time.
2 oktober 2021
Antwoord van Outsidethedocks
Hi Barbara!
Thanks for taking the time out of your day to write this review. We truly appreciate it! Enjoy the product!
Jason
Excellent customer service
1 oktober 2021
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