I am really happy with my order from OW Collection. The quality is honestly so good, and everything fits beautifully. The material feels soft and comfortable, but still looks very elegant and exp... Toon meer
Bedrijf heeft geantwoord
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I’m very impressed with the brand, I have been buying it for my wife for several years and the quality has really hit insane heights. It’s her favorite brand and it gives me lots of kisses each time... Toon meer
Bedrijf heeft geantwoord
I ordered the Thea Fur Jacket and it arrived the very next day! The jacket is absolutely beautiful and the quality is amazing. I’ll definitely be shopping from OW again and I can’t recommend it enough... Toon meer
Bedrijf heeft geantwoord
Love the designs of shirts and bought one in Bordeaux for nearly 100 euros. Shrank on first cold wash. Very poor quality. High quality lyocell would not shrink so much. Had to keep chasing customer se... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
OW Collection is a Copenhagen-based fashion label creating elevated going-out wear for modern women. Rooted in Scandinavian minimalism and shaped by confident femininity, OW is known for sleek silhouettes, sharp tailoring, and pieces designed for dinners, nights out, events, and after-dark moments.
Contactgegevens
Denemarken
- hello@owcollection.com
- owcollection.com
4,5
Uitstekend
28 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Horrible products and customer service.
Ordered a jacket from this company which looked nothing like the picture and it completely fell apart. I communicated with the company via email and Instagram DM in which they asked me for pictures to support my claim. I then sent the pictures and they just decided to stop responding to me. I have contacted them for 3 weeks and they just do not care. I will never purchase anything from them again.
11 januari 2026
Review zonder uitnodiging
Antwoord van OW Collection
Hi Starr-Linda,
Thank you for your feedback. As we’ve been in contact several times regarding this matter, we hope the solution we’ve provided has met your expectations.
Please don’t hesitate to reach out if there’s anything further we can assist with.
Kind regards,
The OW Team
Poor quality producs and terrible customer service
Love the designs of shirts and bought one in Bordeaux for nearly 100 euros. Shrank on first cold wash. Very poor quality. High quality lyocell would not shrink so much. Had to keep chasing customer services for any sort of reply, wanted to try a replacement but they would not replace instead offering 15% goodwill off another poor-quality shirt. No thanks. Avoid there are better quality products out there
24 juni 2025
Review zonder uitnodiging
Antwoord van OW Collection
Hi Andrea,
Thank you for your feedback. We’re sorry to hear about your experience.
Since then, we’ve made several improvements to both our product quality and customer service, and we take feedback like yours very seriously as part of that process.
Kind regards,
The OW Team
NO response or refund
Purchased a dress from OW collection. Returned months ago, within the return period. I didn’t even open the package as had order to take away with me and didn’t arrive within the delivery time. Sent various emails from an update on my return and refund and had no response. I spent £160 on a dress, which they’ve now received back and aren’t refunding me. It has now been 3 months. Disgusting. Do no order from this company.
6 april 2025
Review zonder uitnodiging
Really good and fast customer service
12 december 2024
Review zonder uitnodiging
Antwoord van OW Collection
Hi Amalie,
Thank you so much for your kind words—we truly appreciate it.
Kind regards,
The OW Team
Will never order at OW again
Will never order at OW again. From the Netherlands it costs €30 to return a single dress. Apparently DHL only delivers to DHL pick up points when i enter this address. Such a waste of money :(
11 september 2024
Review zonder uitnodiging
I recently had the pleasure of…
I recently had the pleasure of purchasing a gift for my girlfriend from OW Collections, and the experience was exceptional from start to finish. Their website is user-friendly, making it easy to find exactly what I was looking for. The quality of their products exceeded my expectations — everything was beautifully made and exactly as described.
Customer service was top-notch. I had a few questions about my order, and their team was quick to respond and incredibly helpful. Shipping was prompt, and my items arrived well-packaged and in perfect condition.
I highly recommend OW Collections for their outstanding products and excellent customer service. I'll definitely be shopping with them again!
1 mei 2024
Review zonder uitnodiging
Antwoord van OW Collection
Hi Oliver,
Thank you for taking the time to write an amazing review. We are so happy to hear that you had a great experience shopping at OW!
Kind regards,
The OW Team
I bought a gift and it arrived very…
I bought a gift and it arrived very quick
24 mei 2024
Review zonder uitnodiging
Antwoord van OW Collection
Hi Magnus,
We really appreciate you taking the time to write a wonderful review!
Kind regards,
The OW Team
I have bought 2 dresses from OW
I have bought 2 dresses from OW, and i got so many compliments wearing them ❤️
17 mei 2024
Review zonder uitnodiging
Antwoord van OW Collection
Hi Camilla,
Thank you for taking the time to write an amazing review. We are so happy to hear that you love the dresses you bought!
Kind regards,
The OW Team
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