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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I have already made some orders over the past 2 years. The prices are literally unbeatable and the offer that they have is gigantic. Thumbs up for that. I just don't give a total of 5 stars because... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The good: the reasonable prices. The variety/availability of books that I might not find elsewhere. Great wrapping/packaging. The bad: the books I ordered took a while to get to me. I kinda expec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

When I needed help, the customer support team responded immediately and was very helpful. The book was extremely well packaged and arrived in perfect condition. The only downside was that it took quit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A minha encomenda veio da Republica Checa ainda assim foi rapido. O livro é ainda mais bonito ao vivo e consegui em promoção. Seria bom que tivessem mais imagens em cada artigo no website, mas p... Toon meer

Bedrijfsgegevens

  1. Boekwinkel
  2. Kinderboekwinkel
  3. Stripboekwinkel
  4. Winkel voor wetboeken
  5. Medische boekenwinkel
  6. Zeldzame boekenwinkel

Geschreven door het bedrijf

Com uma seleção de mais de 21 milhões de títulos de livros em mais de 150 línguas, a Libristo é a maior livraria em linha de livros em língua estrangeira da Europa. Nas nossas livrarias pode encontrar livros em inglês, alemão, francês, espanhol, russo ou italiano. Mas prefere ler em polaco, húngaro, croata, checo, eslovaco, ucraniano ou talvez chinês ou coreano? Não há problema, nós temos tudo. Somos uma equipa de jovens que está constantemente à procura de novos títulos para alargar a nossa seleção de livros em vários géneros e línguas. E todos os dias enviamos milhares de encomendas para os nossos clientes em toda a Europa. A nossa visão é proporcionar um acesso fácil a qualquer livro, em qualquer língua, a qualquer cliente na Europa, a partir do conforto da sua própria casa. Além disso, recompensamos os nossos clientes por cada compra - junte-se ao nosso clube de fidelidade Libroamanto e troque os seus pontos por entregas gratuitas ou presentes temáticos de livros. Com o Libristo, os nossos clientes são informados e divertidos para além das suas fronteiras físicas actuais, estando sempre uma página à frente. Com Libristo pode “ser quem quer que seja”.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

168 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excelente opción

Excelente opción, solo un poco demorado el envio

20 mei 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Gracias por su reseña.
Nos alegra que haya tenido una buena experiencia con su compra. Lamentamos que la entrega haya tardado un poco más de lo que esperaba y le agradecemos su paciencia. Haremos todo lo posible para que la próxima vez todo le llegue lo antes posible.

Beoordeeld met 5 van de 5 sterren

Great experience!

Great experience!

14 mei 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you for your kind review.
We're glad you had a great shopping experience. We look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

Satisfação total

Satisfação total. Serviço de excelência.

1 mei 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Agradecemos-lhe pela sua excelente avaliação.
Ficamos muito satisfeitos por saber que ficou totalmente satisfeito com a sua compra e por avaliar os nossos serviços de forma tão positiva. Esperamos ansiosamente pela sua próxima compra.

Beoordeeld met 4 van de 5 sterren

Amazing store

I have already made some orders over the past 2 years. The prices are literally unbeatable and the offer that they have is gigantic. Thumbs up for that.
I just don't give a total of 5 stars because there's not a lot they can do when the order is shipped and the tracking can be sometimes dubious or misleading. However I must say that I never had a problem with the delivery and the goods.

A piece of advice that I give is that they should ship the books with just a little bit more protection with the normal packaging!

1 mei 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you for your continued trust and for your kind review.
We truly appreciate that you keep coming back to us and that you value our prices and wide selection. We’re glad you haven’t had any issues with delivery or the products so far.
However, we understand your comments regarding shipment tracking and the protection of books during packaging. Once a shipment is handed over to the carrier, tracking depends partly on their system; nevertheless, we always strive to assist customers whenever there is any uncertainty regarding a shipment. We will certainly take your feedback regarding sturdier packaging into consideration.
Thank you for the recommendation and the thumbs-up.

Beoordeeld met 5 van de 5 sterren

First order everthing went ok arrived…

First order everthing went ok arrived before estimated date, well packed good price, will buy again!

8 mei 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you for your wonderful review.
We are very pleased that your first order went smoothly, that the items arrived earlier than expected, and that they were well-packaged. We are also glad that you were satisfied with the price.
We look forward to your next purchase.

Beoordeeld met 2 van de 5 sterren

Bought 2 books

Bought 2 books. Took more than 3 weeks to arrive. Too much time.

19 mei 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you for your review.
We’re sorry that the delivery of your order took longer than you expected. For some books, the lead time may be longer, especially if they are ordered through a supplier. However, we understand that more than 3 weeks is a long time, and we apologize for the wait.
Thank you for your feedback; we will strive to provide more accurate information regarding availability and delivery times.

Beoordeeld met 4 van de 5 sterren

When I needed help

When I needed help, the customer support team responded immediately and was very helpful. The book was extremely well packaged and arrived in perfect condition. The only downside was that it took quite a long time to be dispatched. Overall, I had a good experience.

16 april 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you for your kind review.
We’re glad our customer support team responded quickly and was able to assist you with your inquiry. We’re also pleased that the book arrived well-packaged and in perfect condition.
At the same time, we apologize for the longer shipping time. For some titles, delivery from suppliers can take longer, but we understand that waiting isn’t pleasant. Thank you for your patience and for your feedback.

Beoordeeld met 4 van de 5 sterren

The good, the bad and the surprise

The good: the reasonable prices. The variety/availability of books that I might not find elsewhere. Great wrapping/packaging.

The bad: the books I ordered took a while to get to me. I kinda expected to wait, many of them had a good wait time for them to get to Libristo, let alone me. However, most of them also took more time then expected to. I don't mind waiting, but I would prefer to have a more accurate wait time on the website.

The surprise: good communication with me about which books had arrived/were delayed.

30 april 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you for your detailed and honest review.
We truly appreciate that you value our prices, our wide selection of books, and our packaging. However, we’re sorry that the delivery of some titles took longer than you expected. For books available through suppliers, the wait time can be longer, and unfortunately, delays can sometimes occur due to issues within the supply chain.
We take your suggestion regarding more precise delivery time information seriously and will strive to ensure that the information on our website is as accurate as possible. We are glad that our communication regarding availability and delays was helpful to you.
Thank you for your patience and trust.

Beoordeeld met 3 van de 5 sterren

One of my books had a bent tip

One of my books had a bent tip, cover one. The service in general was great.

11 mei 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you for your review.
We’re sorry that one of the books arrived with a bent corner on the cover. We apologize for this inconvenience. However, we’re glad you were generally satisfied with our service, and we appreciate your feedback. We’ll do our best to ensure everything goes smoothly next time.

Beoordeeld met 5 van de 5 sterren

Great selection!

It was very simple to make a purchase, which is very helpfull for first time shoppers.
The selection of books available is amazing, I was able to find a book that I would never be able to find in my local book store.

4 mei 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you for your wonderful review.
We’re so glad you found the shopping experience simple and straightforward. We’re also pleased that you found a book here that you couldn’t find anywhere else. We hope you’ll come back to us the next time you’re looking for books.

Beoordeeld met 5 van de 5 sterren

I'm so happy to have received the book I needed.

You can find the books you need here, but be prepared for a long wait for delivery. This is the normal shipping process for merchants, and it does take some time to deliver books. For me, it's great that it helped me find the books I needed. So everything is fine.

2 mei 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you for your kind review.
We’re glad you found the book you were looking for and that everything went smoothly. Delivery times for some titles may indeed be longer, as this depends on availability from our suppliers. Thank you for your understanding and patience, and we hope you’ll shop with us again.

Beoordeeld met 5 van de 5 sterren

Really good service.

Really good service.
Thanks

28 april 2026
Review zonder uitnodiging
Logo Libristo Portugal

Antwoord van Libristo Portugal

Thank you very much for your kind review. We’re happy to hear that you were satisfied with our service.

Beoordeeld met 1 van de 5 sterren

One of the worst experiences purchasing…

One of the worst experiences purchasing online.I requested assistance 4 times and have received no response. 2 months sine I placed order and the package still hasn't arrived. But customer support does not respond. Spend €116.00 and have received nothing. Do not buy from this company!!

28 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb delibery

No problems at all, arrived fasted, extremelly well packed and arrived in perfect condition

2 april 2026
Review zonder uitnodiging

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