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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service. I ordered a Yamaha RGX A2 guitar using Own 4 Less, (from Regenerate, Barry) It arrived VERY quickly, extremely well packaged and as described. I'll definitely purchase through Own 4... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent product and at a bargain price! Ordered a PS5 Slim form the Hereford store, was exactly as described, works a dream and unlike other companies (like the DREADED CEX!), it was at a reasona... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered the Motörhead Warpig bookends at an amazing price, considering that they’re quite hard to find. The package arrived expertly packed by Dani. Would definitely shop there again.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I purchased a power tool from then which stopped working after it's third use. The tool was £300. I called to tell them and they said it's out of warranty. There was no offer of goodwill or he... Toon meer

Bedrijf heeft geantwoord

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4,3

Uitstekend

TrustScore 4.5 uit 5

73 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,3

Alle reviews

(73)

51 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent experience and highly recommended.

I came across this site following a search for a specific item. I was dubious at first as I had not heard of them before, and the site whilst functional, was a little basic in design and appearance. I went ahead nonetheless as the reviews were predominantly positive. What a find. Item exactly as described, packaged with care and attention, prompt and free postage. Whats not to like. I would definitely purchase from Own4less again. Thank you

15 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I only discovered this website recently…

I only discovered this website recently and I can’t fault them. I’ve ordered a PS3 console for £29.99 which is such a bargain price considering elsewhere the same item is around the £80 price tag. Since then I’ve had 2 PS3 controllers which have had free delivery. They’ve been great. I’ve just ordered an XBox Series X for £100 less than the main high street retailer that deals in used electronics. I have no doubt that will also be a great buy. I’ll be back for more no doubt.

23 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Trustworthy site

First class, item bought were AirPods 2nd generation, great price and delivery as stated, buy with confidence

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sells faulty goods for cash is king

Sells faulty goods for cash is king stores and won't refund despite numerous attempts and legal notices,

Have since flagged my previous review quoting swearing and rather than own4less and cash is king store rutherglen coming to a agreement with me on the faulty ps5 controller I paid £40 for, they would rather mess customers around play little games, threaten me with legal action and be abusive, I note I suffer from mental health problems and disabilities and this is what a supposed reputable store does to its customers 🙄

What brought me here I purchased a faulty ps5 controller, got abused by the staff and denied my right to a replacement or refund all within 24 hours of purchasing, I was told to enjoy the faulty pad, numerous abusive comments were made like we all have problems when mentioning my mental health and disabilities, I replied with you can work and I can't, where I was told I get you could work if you wanted to further abusing me as customer with disability n mental health problems, I've been ignored and been further ignored despite numerous attempts at a resolution which I note would've ended me having a reason to have a problem to write this or reviews or a Facebook page and tiktok, 2 legal notices have been sent and neither have been addressed meaning I'm going to be taking them to court,

Flag this one as well by all means rather than address my complaint n come to resolution with me about it which would've ended my complaint or reason to be taking your company to court, but instead you threaten me and seek to damage my mental health even more with legal action yet your company is the 1 who will be getting legal action for breaching my rights in the first place,

I note that what happened was also illegal and if I had known I would've had your staff member arrested, I have also kept the email from tom who threatened me even further with legal action for my previous flagged review,

This just shows you the scum of these companies and anyone reading this should shop elsewhere like eBay cause at least if you have a problem with a seller like this eBay can step in rather than getting abused by them, ignored n abused even further all for a £40 faulty ps5 controller, cash is king and we're all peasants spending pennies to them and as far as they are concerned to hell with my rights as shown by flagging my review but no attempt at a resolution despite my attempts 😔 some customer service just shows you it doesn't exist with this company or cash is king stores,

Welcome to modern business where the customers mean nothing only the money they spend and when things are faulty don't expect a refund or replacement it'll Likely just be abuse, all that would've taken me to not he here is the replacement or refund I'm due for the faulty pad but no rather, threaten, abuse and ignore customers with a valid complaint, even when they send legal notices 😞 I'm disabled n suffer from mental health problems and what's own4less and cash is king rutherglens excuse for this abuse and non existing customer service, despite numerous attempts to come to a resolution, so flag this as well I will make another and another and another as you can try ignore me but I'm not going away until this is made right and even then I think I'm gonna spend the rest of my life making sure everyone knows exactly what these companies think of their customers etc cash is king and we're all peasants spending pennies with no rights other than giving them our money, they don't care they sold you a faulty item, they don't care you get denied a replacement or refund they only care about what you spend and you will suffer for it if it's faulty,

Wouldn't recommend to anyone and would advise shopping elsewhere, like eBay where I now shop exclusive for any items I need after what happened with this store, where if I get anything faulty and can't come to a resolution with the seller I'm not having to send numerous ignored legal notices, leave reviews like this that gets me threatened by legal action yet I'm the one who's has been wronged, eBay will have your back and stores like this will have you listed as rubbish a peasant because cash is king and we're all peasants to then spending pennies 😡 be taking them to court now and seeking damages as well where that threatening email will also be added in as evidence tom as more abuse to someone who falls with a vulnerable category 🙄

Just to think all it would've taken was a replacement or refund for the £40 faulty ps5 pad but instead, you've threatened me, your staff have abused me and preyed on my mental health and disabilities, denied my rights to a replacement or refund which is against the law, all while your staff members further abuse me further, ignore my rights and ignore legal notices,

All for a faulty ps5 pad n I wonder is £40 worth the costs n damages cause it seems to be, no resolution made

10 juli 2025
Review zonder uitnodiging
Logo Own4less

Antwoord van Own4less

Hi Allan,
Thanks for taking the time to leave another review.
Unfortunately, you've left a review for the wrong business - you haven't bought anything through Own4less, which is an online marketplace where lots of shops offer products for sale.
I can see you're unhappy with an experience you've had when you visited in person and made a purchase from a shop in Rutherglen.
I hope you can resolve your complaint with the Cash is King store. However, since the transaction wasn't conducted through our Own4less marketplace, we are unable to assist you on this occasion.
All the best,
Tom
Own4less Administrator

Beoordeeld met 1 van de 5 sterren

Purchased a FAULTY phone.

Purchased a phone on their marketplace with regenerate Swindon and it is faulty. I've tried emailing and phoning both regenerate and own 4 less but none have replied. I tried to contact own 4 less to see if they could contact regenerate for me but they are ignoring my phone calls and emails. They are not bothered that I have a faulty product.

1 oktober 2025
Review zonder uitnodiging
Logo Own4less

Antwoord van Own4less

Hi Gary,
I can see you bought a Pixel phone four months ago (4th June) from Regenerate in Swindon, and it was delivered to you the next day. I've been in touch with the seller, and they confirm the device is still covered under warranty, so they'll be pleased to repair or replace the device under the terms of the 1-year warranty.
I'm sorry to hear you have had difficulty in contacting us or the seller. You can contact the seller at swindon@regenerate.co.uk, the Own4less admin team at support@own4less.co.uk, or by calling us on 01443 485880 during regular office hours (Monday to Friday). We will do our best to get you up and running again with your phone!
Best regards,
Tom
Own4less Admin Team.

Beoordeeld met 5 van de 5 sterren

Resolved

Minor issue, resolved. Happy with purchase. Excellent price.

21 september 2025
Review zonder uitnodiging
Logo Own4less

Antwoord van Own4less

Hi Anne,
Thanks for your review, and I am delighted that we were able to resolve the minor issue and achieve a five-star review. We appreciate you taking the time to write the review.
I hope we can be of service to you again soon! Thanks, Lauren.

Beoordeeld met 2 van de 5 sterren

sent me the wrong headset i bought

sent me the wrong headset i bought, which was completely broken and did not work at all. and took a full day extra to arrive despite paying for a guarenteed next day delivery.

27 augustus 2025
Review zonder uitnodiging
Logo Own4less

Antwoord van Own4less

Hi Ashley,
I'm really sorry to hear that you had a problem. I have tried contacting you to find out which selling partner you placed the order with. Please feel free to call our helpdesk, and we will do our best to assist. Thanks, Tom

Beoordeeld met 5 van de 5 sterren

Great service

Great service, fair prices and really easy to buy and sell with. Friendly staff and always a smooth experience!

18 augustus 2025
Review zonder uitnodiging
Logo Own4less

Antwoord van Own4less

Thanks for the feedback, Jess. I hope you'll be using our marketplace again to find another pre-owned bargain soon!

Beoordeeld met 5 van de 5 sterren

Amazing I went into store and they…

Amazing I went into store and they didn’t have what I needed but the lovely staff helped me and told me about the website they have. They were really helpful and explained how to use their website. I ordered what I needed and it arrived earlier than I expected. The product was perfect and met all my expectations! 10/10 would recommend!

18 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic experience

Been using the company for a while going into the Doncaster store and always found the staff amazing and so helpful theyve gone above and beyond a few times to help locate items im looking to buy so thought id try the online ordering as couldnt get in because of work.
Ordered a few items for my sons birthday and found it so easy and the staff as usual helpful, items arrived in time, very well packaged and exactly as described, will defo be using again

4 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've bought loads of things from this…

I've bought loads of things from this website and everything's been perfect.
I've bought a few bits of jewellery, a pair of brand new headphones, an iPad, and a xbox and everything has been amazing.
Definitely my go to website for great cheap stuff

1 augustus 2025
Review zonder uitnodiging
Logo Own4less

Antwoord van Own4less

Hi Lauren,
Thanks for taking the time to write a review about our marketplace, and I am delighted to hear that you are pleased with your purchases.
I hope we can be of service again soon!
Kind regards,
Tom
Own4less Administrator

Beoordeeld met 1 van de 5 sterren

Disgraceful experience the store at own…

Disgraceful experience the store at own 4 less rutherglen cancelled and think just because they refunded me it’s resolved in no way is this resolved I got a email saying jt was ready to collect then later in the day they cancelled my order because I wasn’t happy with them email me in caps letters

6 augustus 2025
Review zonder uitnodiging
Logo Own4less

Antwoord van Own4less

Hi John,
I'm sorry to hear that the seller cancelled and refunded your order. I've investigated this for you, and the seller tells me that they found the pre-owned game you ordered was damaged, so they refunded you in full. I can see the refund was made on the same day as the order was placed.
I do hope this information is helpful to you and that you will use our Own4less marketplace again in the future
Kind regards,
Tom
Own4less Administrator

Beoordeeld met 5 van de 5 sterren

Excellent customer service

What a refreshing change to deal with a company of this standard…Louisa at the Llanelli store helped me with a small glitch I encountered online whilst ordering my item, a VOX amplifier. It arrived on time, well packaged & exactly as described. I am very pleased and would not hesitate to recommend…

16 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply fabulous...

Great company gold is a great price real bargain this is my third purchase and I am so happy thankyou.

19 mei 2025
Review zonder uitnodiging

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