I normally do not write reviews but wanted to take a minute and publically recognize Heath for his exceptional customer care. I called Oximedical on Friday Heath walked me through options for portable... Toon meer
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The agent was quick to understand my problem and resolved it by sending me a new machine which I received in 2 days. And only after I received the replacement was I required to return the old machin... Toon meer
I purchased an Inogen One G4 in July and the entire machime has stopped working. Both batteries were faulty when I received them. At that time they were only lasting 70 minutes. I am under their "whit... Toon meer
I purchased an oxygen concentrator, exchanged it within the exchange period, and returned them within the window as well because they were not providing a strong flow of oxygen. They kept over $1000 a... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
OxiMedical is your oxygen concentrator store! With stores nationwide and online for oxygen generating equipment. Oxygen therapy by Inogen, Philips and CAIRE
Contactgegevens
5255 W. Phelps Road, Suite 4, 85306, Glendale, Verenigde Staten
- 866-696-9558
- sales@oximedical.com
- oximedical.com
3,7
Gemiddeld
704 reviews
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I thought that the unit would have…
I thought that the unit would have more time than the first unit I purchased in 20017. As it turns out the time is just about less then 3/4 hr. I think that I was miss informed. when I called today, Graham said if I wanted more time, I should purchase large battery or take my spare battery with me.. I could do that with my old unit. I feel I just spent $1995.00 for just what I had.
25 januari 2021
Antwoord van OxiMedical Respiratory
We're sorry you are not completely satisfied with your purchase. We never want to misinform and we offer a trial period that allows you to determine if a unit meets your needs and expectations. The manufacturer does advertise longer battery times from the Inogen One G5 over other models; however, actual battery times will vary by flow setting.
If you are using a lower flow setting and the battery lasts only 3/4 hr then it's possible the battery is defective. We recommend you try the other battery that came with your purchase to see if you have a different result. If there is an issue with the battery, or if the machine is defective, then our service department would be happy to assist you with a replacement.
If you are using a higher flow setting, the motor runs harder and the battery time shortens. This is the case with every portable concentrator on the market. We trust you'll enjoy some advantages of the new unit over your old one such as the higher flow settings and a new 3-year warranty.
Great workers. 100%
Everyone I've worked with has been great. So knowledgeable an pleasant to help. Robert Lee was so helpful in answering my questions an Amy has been great with resolving my battery issue.
25 januari 2021
No Customer service
25 januari 2021
Robert went above and beyond to help us…
Robert went above and beyond to help us with an Oxygen machine on Christmas Eve. My stubborn dad has very sick with Covid and refused an ambulance and hospital trip. Without the machine, I don't think my dad would have survived. Thank you Robert!
25 januari 2021
Inogen is working satisfactory.
Inogen is working satisfactory.
It is a very nice piece of equipment for women due to low weight and easy access.
Extra batteries are necessary
Car DC hook up is great.
It gives independence.
21 december 2020
Having the Inogen has given my husband…
Having the Inogen has given my husband back the ability and freedom to go on errands, enjoy the outdoor activities with family again!! The staff at Oximedical is superb!!
18 december 2020
Leo was an super nice person
Leo was an super nice person! He handled my problems with an older model Inogen oxygen travel concentrator. They were very friendly & professional. The store is exceptionally clean and products displayed beautifully. Leo Angel is truly an Angel. Donna B.M.
17 december 2020
Review zonder uitnodiging
the thing sucks--weights a ton
the thing sucks--weights a ton, battery does not last but a hour or so
16 december 2020
Antwoord van OxiMedical Respiratory
Hi Ellis, we appreciate your review of the Caire Comfort but since this review is listed under "Service reviews" of OxiMedical it would help us if you would let us know about your experience with our company and provide the appropriate star rating for that service.
It looks like you have a large and small battery. If you contact our service department, we can evaluate the battery times for each based on your flow setting and provide a warranty replacement if necessary.
Great price & service
16 december 2020
I placed another order for material…
I placed another order for material which was never delivered.
16 december 2020
Antwoord van OxiMedical Respiratory
Hi Beverly, we think you may have gotten us mixed up with another company.
We don't sell material. We provided you with your Inogen oxygen concentrator in September. Would you please update your rating to reflect your experience with us. Thank you!
Ordering the concentrator was quick and…
Ordering the concentrator was quick and easy. You delivered exactly what you promised and delivered it on time. Good job!
15 december 2020
I received excellent customer service…
I received excellent customer service when I ordered my Inogen portable oxygen unit. Also received it in a timely fashion and I am pleased with the way it works. I did call back with a question after a couple of weeks and was treated with respect and my question was answered. I would recommend the product.
12 december 2020
I find that customer service is very…
I find that customer service is very helpful; Prices are competitive; shipping quick.
11 december 2020
Oximedical was wonderful in assistance
Oximedical was wonderful in assisting me with my needs. Very helpful web site, info, phone ordering and prices.The online videos and info was so helpful in selecting appropriate items. Really stellar service and sales.
9 december 2020
Very Pleased
We are a returning customer to OxiMed. The information from Graham was accurate about the new Imogen machine. The delivery was prompt and the product has delivered as promised. We continue to be pleased in our dealings with them.
9 december 2020
So helpful and knowledgeable
So helpful and knowledgeable. I got an excellent preowned machine that I'm very happy with.
9 december 2020
The salesman I dealt with was…
The salesman I dealt with was knowledgeable and he spoke American.
9 december 2020
Customer service representative was…
Customer service representative was fantastic and very knowledgeable about the product I bought answered all my questions before I made the purchase on a very pricey product
9 december 2020
Dealing with Christian at OxiMedical…
Dealing with Christian at OxiMedical Respiratory to purchase my new Everflo Oxygen Concentrator was a pleasure. He made everything so easy!
8 december 2020
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