OZ Cosmetics Reviews 99

SCAM! / BETRUG

Die Ware ist nie angekommen und das Geld ist auch weg...

Products are good. Had multiple purchase

Spedizione lenta e soprattutto quando ritiro il pacco mi chiedono 27 euro per lo sdoganamento ho mandato una mail per il rimborso ma neanche mi hanno risposto dei veri truffatori

I ordered a product way in advance as the arrival date of it was crucial. It took this company for no apparent reason(of course they love to blame on covid...) 13 days!!!!!just to actually go to the post and send my package. It’s nowhere to be seen yet and of course will not even arrive on time. Literally the worst ever experience, really just use someone else and save yourself the trouble.

Everything ok. Netherlands-Italy in 15 days since shipped. (as promised )
excellent prices on absolutely original items, perfume in my case. Will absolutely buy again. Thanks!

The delivery was a little delayed but I received an amazing customer support. Was constantly updated, they gave me advice and always replied to my emails.
They demonstrated me I could trust they would help always.
Will buy from them again for sure.

In my experience, Oz cosmetics is terrible. They have several domains like .mx to make you think its a mexican page or .us to make you think it is an American one and the reality is that their products are shipped via Singapore and Hong Kong through their local post service which is terrible. I bought an eye cream in January the 10th. Today it's march 1st and still no news from my product and they just keep answering that their shipments are late because of covid. Yes, I understand a week late. Maybe two. But we are talking about months.
They are a damn joke.
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I received a mail from oz cosmetics asking me to delete or modify my review. I will modify it only to clarify that I did receive my product 2 days ago... That's two months after my purchase.
It was in good conditions, and well packed, but I am still upset about the long delay. They should use more efficient mail carriers like ups or fedex to avoid this problems.

Pessima esperienza, in pratica neanche una stella si meriterebbero... Prodotti ordinati a fine dicembre e non ancora arrivati, ma il peggio è il problema doganale che ho dovuto gestire io in toto con telefonate fax e chiarimenti... Per poi sentirsi rispondere che il pacco arriverà per metà marzo e che sono obbligata a pagare ancora 35 € perché loro non hanno dichiarato il valore reale... Assolutamente non consigliato

Alles super gelaufen. Schnelle Abwicklung, freundlicher Kontakt und einwandfreie Ware. Diese wurde umgehend verschickt und war bestens verpackt.

初めて 利用しました。
商品が思っていた以上に早くて、すっごく嬉しかったです。種類がものすごく 豊富で、選択肢が沢山あるのもいい。。これから お世話になります。

This website is excellent. I have used it for about 5 years and have never had any problems. The products I order are not stocked in department stores like Myer - discontinued line - so this option was suggested. One of my better decisions.

Ordered 3 times already. Great selection, slightly cheaper prices, nice packaging. Took about 10 days for delivery to Switzerland.

my product was out of stock and Oz Cosmetics issued my refund to paypal immediately.
efficient service and i will definitely use this company after having not so good service in the past from others

All the products are affordable and the results are imaging I love it.. Highly recommend to all

My ordered conditioner arrived super fast. Contact less delivery left the parcel at my door. Awesome. Will buy again from this online store

Oz offer everything. Eye products lips, face and nails. They come out with different collection great work and quality products I recommend to everyone thanks for this....

The facial cream came well packaged. It was a contactless delivery in this stage. I got an email about my delivery. A smooth transaction. Thank you guys.

I would like to put no star. But it looks like I can't.
I purchased a product through ozcosmetics.com.mx, in Mexico. It was supposed to be delivered 7-14 days later. It's been 3 weeks.

I emailed them at their sales@ address, no reply.

I was stolen my credit card info from their payment system, and the day after my purchase to them, someone used my card here in Mexico to pay for his med school subscriptions.

No reply, credit card info stolen, and no product received. It does NOT deserve even 1 star.

It was in lockdown here when I placed the order. Didn't expect it to arrive this quick (2 weeks) and the producs were in solid condition. The customer service was great, got reply in a few hours. Recommend this store.

After 14 days i did-not got my order and i will leave the country, so i lost my money because of them