Bought the items on 1st June, received today (20 June), with 3 x incorrect products. Waste of time I could have been these from down the shops and saved myself 20 days and $13. I was VERY close to doi... Toon meer
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Lees wat reviewers zeggen
Such a wonderful customer service...they user friendly iam their valuable customer for almost 4yrs .... I don't know y these people giving one star reviews... If there is a damage in product r any del... Toon meer
I recently bought Estée Lauder Pleasure perfume from OZ Cosmetics and received the parcel within 3 days. Very fast delivery! The packaging was great and the box was wrapped carefully with foam. Even b... Toon meer
I thought I was safe in buying from a com.au site. But there was no Australian Business Number, nor a phone contact. Oz Cosmetics took my AUD 164 18 days ago and sent a false Australia Post tracking n... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are an online shopping website where you buy skin care, make up and cosmetics products at heavily discounted prices. We sell more than 20,000 cosmetics products from over 200 brands. 100% GENUINE Guarantee
Contactgegevens
Verenigde Staten
- ozcosmetics.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Excellent service
I ordered 29 June 2020 and order was immediately acknowledged and shipped 1 July with tracking number and message reminder to allow 7 to 14 shipping days. Received the order excellently packed on the 13th of July which is within their time frame. Excellent service and am very pleased.
Excellent service
I received my order in about 2 weeks. It was delayed by the Coronavirus situation. The customer service was excellent, well communicated. I am impressed by their service. Will shop with them again.
Betrug
Betrug. Es sind schon 4 Wochen vorbei und immer noch keine Ware.
Rubbish
Rubbish - pretends to be a Singapore company (.com.sg) - and says they will deliver in days - they don't - their courier doesn't have a domain, just an IP address - constant excuses. Would not put my money with this company again.
Love them
Love them. Great feeling that you can actually count on someones cosmetics
Reliable, no need to worry :)!
Ordered on the 20th and received the item today, 29th. It was well-received at its best condition. Thank you to OZ Cosmetics team for their efforts in making this process possible!
nao me mandaram minha compra e pediram…
nao me mandaram minha compra e pediram uma foto do meu cartão de credito, pagamento foi feito pela PayPal e recebido por eles no dia 02/07/2019 da compra feita em 01/07/209
Edson

Antwoord van OZ Cosmetics
Taking lot of time
Ok,I ordered d product on 9th of July n it's 23rd 2day I still haven't got it .. it was said 2 wait for 7 to 14 days 2day is d 14th day i havnt recieved any mssg call nothing .......

Antwoord van OZ Cosmetics
Great customer support
This is an update from my previous low rating. I had written to the customer support regarding the import duty charged on the products. They responded speedily and refunded the amount promptly. Great service guys, thanks.
Im loving this website
Very fast delivery, perfect service and the product is awesome!! I'll keep shopping here wit no doubt ! Very good!! Strongly recommend this website !
Super services.
Oz cosmetics is a very trustworthy site.They are customer friendly.My only problem They sent my parcel through India post .Its not thier fault it got delayed for so many days..its indian customs and postal services that are the reason for the delay.
They take much time. You will get your product or your money back for sure. No need to worry shopping on this site. My only request/suggestion to them : please try to use some other courier services,there are many other who serves better and deliver fast. Please let the customer choose an option at the checkout to select the shipping type and speed. They issued refund also for late delivery and very patient with me. Thank you Oz.
Apologise.
I apologise.
It’s my mistake that I didn’t read email properly
Thank you for your fast feedback.
Indian postals are very much delay. You better have chosen dhl or some other bettter private services.
Thank you
Thank you. Wanted to let you know that I’m very happy with your service. Really appreciate you fixing the mistake I made with my order and you getting it to me hassle free, even over a busy holiday period!
Love OZ Cosmetics!
Awesome seller and excellent service! Responds promptly. Highly recommended!
The first time I ordered
The first time I ordered from OZ Cosmetics I think it's unreliable at first because they do not have a tracking number they let me wait 5-10 business days for the package to arrive I was impatient and thought it was not coming, but it really came you have to calm down that they really shipped I hope I will come back to this service
Thank you so much!!!
Good service..reputable products..what else do you need?!
I like using Oz Cosmetics as they're always quick in answering my queries and always keep me updated of the status of the order. Products are delivered as promised. Highly recommended!
Highly recommended
Bought shampoo and conditioner. Products are as described and service was excellent. Highly recommended!
Ordered Dior perfume for my wife last …
Ordered Dior perfume for my wife last weekend and got the package today. Good price and fast delivery.
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