Pedro is simply fantastic. Ordering from the United States is challenging, but Pedro stood ready to help me figure out how to get the parts I needed shipped. I have a whole roof of his brackets lini... Toon meer
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Excellent products and great customer service! We were travelling and I called Pedro the morning that I wanted the mounts, crossbars and ladder and he made himself available to organise and install my... Toon meer
Bedrijf heeft geantwoord
I couldn't be happier with the service from Ozroofracks. The roof rack fitted to my high-roof Toyota Hiace is excellent quality, looks great, and is exactly what I needed. The installation was profe... Toon meer
Bedrijf heeft geantwoord
The roof racks and brackets are awesome 👌 The courier service was the biggest let down took way to long and no tracking 😑 the 3rd party couriers had no communication whatsoever. I didn't even ge... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rain Gutter Mount High Roof Rack Brackets 44cm Length for your van, bus or motorhome. Designed to suit japanese grey imports with low gutters.
Contactgegevens
73 Cadonia Rd, 2259, Tuggerawong , Australië
- +61439007017
- info@ozroofracks.com.au
- ozroofracks.com.au
4,8
Uitstekend
190 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely awesome communication,
Absolutely awesome communication,
Generally reply within the hour. Assisted me with many questions. Their prices have been best I have found. 5 stars all round
17 oktober 2023
Review zonder uitnodiging
Antwoord van Ozroofracks
Much appreciated Shaun. Having no store front at the moment keeps Google blocking the Company on the search engine and we are growing the business based on customer trust, mouth to mouth and reviews like yours. Thanks for the support!
Great price and customer service
Great price compared to other options and Pedro is very quick and helpful if you have any problems or questions, super happy with the customer service
27 september 2023
Review zonder uitnodiging
Antwoord van Ozroofracks
I really appreciate you taking the time to share your rating with future customers!
Pedro is an absolute legend to deal…
Pedro is an absolute legend to deal with. Answered all my questions patiently, super friendly and helpful. 5 stars
12 september 2023
Antwoord van Ozroofracks
I really appreciate you taking the time to share your rating with future customers!
Excellent made roof racks
Excellent made roof racks, all dimensions given and all efforts made to offer a well made roof rack for the high roof market
12 augustus 2023
Antwoord van Ozroofracks
I really appreciate you taking the time to share your rating with future customers!
Excellent product
27 augustus 2023
Antwoord van Ozroofracks
I really appreciate you taking the time to share your rating with future customers!
Antwoord van Ozroofracks
I really appreciate you taking the time to share your rating with future customers.
Antwoord van Ozroofracks
Really appreciate you taking the time to share your rating with future customers, makes a difference.
Highly recommend
Highly recommend. A++++ communication, delivery time and product quality.
Was unsure which item I was needing specifically, and was assisted perfectly!
Thanks
12 augustus 2023
Antwoord van Ozroofracks
Really appreciate you taking the time to share your rating with future customers, makes the difference.
Ozroofracks
I initially got involved prior to manufacture and delivery of these brackets. I was updated periodically as to the revised delivery date of the original shipment. I was notified immediately of the arrival of the goods and pickup was arranged. Very professional packaging and personal service. I was assisted with identifying the different components and discussed the various upgrades from the earlier prototypes. Very friendly and is passionate about his product. The ease of installation to my 1997 Hiace Commuter was ridiculous, so simple I was able to complete the install on my own. They have been installed for 5-6 months and look as good as the day they came out of the box, (I'm serious, not Joking) The only thing I've had to do was replace the stainless nuts, bolts and washers as they rusted up within 6 weeks. I thoroughly recommend Ozroofracks for your high-top vans. They look great and stay looking great. Hope this helps making your decision.
12 maart 2023
Antwoord van Ozroofracks
Thanks so much for your review Scott. You're completely right, as soon as I got some clients feedback regarding the bolts/nuts I replaced them with 304 Stainless Steel (seems that there are some different grades of SS so I went for the best for the second/third batch) as I don't have your contact info I couldn't get in touch with you, please call me so I can send them to you as well.
Oz Roof Rack purchase.
All the images were detailed and accurate. The product was exactly as ordered.
Better packaging would have gotten 5 stars.
3 april 2023
Review zonder uitnodiging
Antwoord van Ozroofracks
Thanks for the review Peter I'm actually working on that subject. It's a quite difficult decision as some distributors prefer no branding and retailers would like a better look box... but atm most of the sales are out of Stores channels... Thanks for the feedback.
Good strong product
Good strong product, just what we needed to mount a Solar Panel and Awning on our vehicle Toyota Hiace 2008 Ex Welcab tall roof. Communication was awesome and quick response to my questions. I would buy from again in a heartbeat.
9 juni 2023
Review zonder uitnodiging
Antwoord van Ozroofracks
Thanks Janice, my pleasure.
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