Pack Mule Reviews 631

Pack Mule products are top-notch—reliable, durable, and built to last. The performance and efficiency of their electric vehicles have made a significant difference in our operations. Customer service is also outstanding, ensuring a smooth experience from purchase to support. Highly recommend!

This company in itself is a joke. The upper management is incompetent. They couldn't care less about their customers or employees. They will make tons of promises and pay you just enough to where you become dependent on them so you cannot leave. Don't anticipate help and expect to have new bosses hired above you that you have to train. Also, be prepared for the one family that controls all the management positions to run you out if you question them in the slightest. Avoid at all costs.

slow and very expensive and won't work with you on details

Clicked on a picture on Bing of an animal crate on wheels (that's what i was interested in) and somehow got here. If this is the right place? I want more info on that; not this bait and switch you have going on. Way to lose a sale!

Filled out the request form twice, can't get a human to answer the phone and left messages. Simple question looking for a dealer in Massachusetts. Would like pricing on new Pack Mule and carts. Shouldn't be this hard.

Lauren was exceptional she got me connected to the right people to handle my issue with my wiring harness

Pack mule is great on getting the right info and the right parts as best as they can.

I needed the battery cables for a Pack Mule. I dealt with Linda Banks, and she was very helpful, sending me the breakdown of the equipment so my technician and I could figure out all the parts we needed.

I absolutely love the Pack Mule. THe people are super friendly always! We never have to worry about equipment breaking down due to routine service by Pack mule. Kristen, Steve and Mrs. Barbara are truly the bees knees of the operation.

Customer service was excellent Linda help me all the way through the process of my order and got it out right away couldn't ask for a better experience

Excellent customer service. Very quick response and shipping.

easy to use web site, good graphics, excellent back end customer service. What more could you want?

We have been open here at FedEx Ground in Austell for 4 years and Pack mule has catered to our every need from rentals, repairs, and spare parts. A huge thanks to Jeff and Linda for always answering questions and processing orders fast. We look forward to a long relationship.

Provided needed equipment on time as promised. Was able to provide additional safety equipment to meet our needs.