paleovalley.com Reviews 

Little to no customer
Service. My packages are not being delivered to my home
And this company doesn’t care.
I’ve shown pics of where my package was delivered and what my front door looks like….neither are the same. Keeping payments and making customers chase orders down isn’t right.

Paleo Valley responded subsequent to this review and apologized.
Agreed to contact their shipper and hopefully correct the challenge.

I will still order from PV due to good customer service and quality products.

I have been a Paleovalley customer for almost as long as they have been a product provider of bone broth protein. I have tried many of their products and love them all. The chocolate bone broth protein powder is part of my daily routine.
I highly recommend this company not only for products but for customer service! They truly seem like a company that cares about the quality of their products as well as the satisfaction of their customers.

I love it when a company actually values customer service ! And Paleo Valley does that . I had to reach out to them for something and had an email response within hours ( Not DAYS) like with some other companies .
I've only been ordering the meat sticks so far but LOVE the idea that they are sticking to clean Grass fed supply for their product . I'm probably a life long customer :)

Protein power. I have RA w/ lupus full of Inflammation. No medicine has helped. I bought this stuff & 1 week later my RA it felt under control! Knuckles are not swollen, hands are not locking, feet are filling better, & this is just one week! That means no infusions for me every four weeks! I'm honestly telling you this stuff works, I have tried everything. From the rheumatologists. My hair, my nails, all changed within one week. My hair's not falling out due to that medication they gave me & I quit taking it because of that. Definitely a must try product!

The best customer service I've Ean into in a long while.
You send an email, they respond within a day and fix your is a ue no questions.

I love the beef sticks!!! Perfect snack when I'm on the road. I never go without them.

I bought the paleo valley bone broth protein powder. They have sweet and savory flavors. I love the chocolate in my coffee in the morning. It’s whey and dairy free so it doesn’t upset my stomach. It has helped me lose a little bit of weight. Really great products. The meat sticks have a nice snap and aren’t greasy.

I've been using their Essentatial Vit. C Complex for several years, which was recommend for my osteopenia. I decided to try their bone broth and am totally hooked!! Both rhe Salted Carmel and Chocolate are to die for! I usually put one or the other in my smoothies and am so pleased with the taste enhancement. I've never had an issue with my order or any of their products. Customer Service has always been available.

The prompt service & support in regards to products has been exceptional.
The products are amazing, too amazing my family have been hoovering them up as well so my supply & demand chain is out of kilter which leads me to low to no stocks plus...
The freight time is too slow, which isn't a PaleoValley issue it's anything out of the States issue.
I appreciate it's travelling from 1 hemisphere to another however there is daily flights from 1 to the other!
We get parcels from Europe in a week same hemisphere principle!
Looking forward to the parcel appearance at my front gate asap!

Great product. Great customer service. I had a slight issue with one product and they responded quickly and took care of the issue.

We have received 2 orders of beef sticks, all flavors, so far, and a FREE bottle of Neuro Effect! I asked my nutritionist to muscle test me to see if the Neuro Effect would be beneficial, and it would be if I took it at a smaller dose than recommended (probably because I have taken so many other supplements through the years). She was very impressed by the contents of it, which is hard to do, as she is very much committed to natural based products.

We really love the beef sticks, and are going to try the bone broth and maple bacon pork sticks on our next order! Looking forward to it! I also appreciate the opportunity to save 30% on every order by signing up for a subscription, which is also able to be changed every month, or cancelled at any time.

Their customer service is fantastic, as we had 4 sticks from our second order which appeared darker and had some white spots. Definitely not normal, so I sent an email asking about their policies. I received a reply within 2 days, where they asked for photos, and their reply gave me 3 options to choose from to make it correct. Definitely a positive experience!

That they were checking that my items got delivered ok ! Good customer service for checking on things

Best beet sticks on the market and a GREAT price!

Wow! What a find in Paleovalley! I recently ordered their coffee, beef sticks and bone broth protein powder. The coffee is absolutely fabulous...so smooth without the bitter taste. The beef sticks are equally as good...they make a great afternoon protein snack. I have not tried the protein powder yet, but will soon. I love finding such a good company that strives to make our lives better by producing such clean products.

Excellent all around.
Thank you Paleovalley for working so hard in providing products that are verified, healthy and really good tasting.

I received the wrong product in my order and reached out to Paleovalley. They responded quickly with an easy and hassle free solution. Not only do I love their products and message, I really appreciate their customer service and am a customer for life! It is not about never messing up, but how you handle the mistake that makes or break the customer relations--thank you!!!

Wonderful products! The sticks are amazing!!! Am losing weight with these! Excellent customer service!

⭐⭐⭐⭐⭐ Finally, a Natural Sleep Product That Actually Works

I’ve struggled with sleep for most of my adult life due to the demands of work and personal life. My mind is often still running long after I get home, so winding down has always been a challenge. I’ve tried herbal teas, natural supplements, and even melatonin from time to time, but nothing consistently gave me the deep, restorative sleep I was looking for.

Then I found Paleovalley Sleep Protein, and it has honestly been life-changing.

I still don’t get as many hours of sleep as I’d like because of my schedule, but the sleep I do get is incredibly deep—just as advertised. I wake up feeling refreshed, well-rested, and clear-headed, which is something I honestly forgot was possible. Instead of dragging myself through the day, I wake up feeling restored and ready to take on whatever comes next.

The Strawberries & Cream flavor is absolutely delicious. It has become something I genuinely look forward to every night—our little bedtime ritual. I shared it with my roommate, and now we’re both hooked. Neither of us can imagine going without our nightly “yummilicious” bedtime concoction.

What I also appreciate is that it’s made with clean ingredients—no added sugar, no sugar alcohols, nothing artificial, and high-quality protein. As someone who prefers natural wellness over sleep medications, this fits perfectly with my lifestyle.

To everyone at Paleovalley, thank you from the bottom of my heart. I’m deeply grateful for the care, research, and integrity you’ve put into creating this product. It may sound dramatic, but after years of restless nights, finding something that truly helps me experience deep, restorative sleep feels nothing short of miraculous. You’ve given me something I thought I’d lost—the ability to wake up feeling genuinely rested. That is an incredible gift, and I can’t thank you enough.

This has become a permanent part of my evening routine, and I wholeheartedly recommend it to anyone who struggles with getting quality sleep. Sometimes it’s not about sleeping longer—it’s about sleeping better. This product has helped me do exactly that.

Thank you, Paleovalley, for creating such an extraordinary product. Your work has genuinely made a positive difference in my life, and I will forever be grateful. ❤️

Paleo Valley produce clean, toxin-free healthy products. Their excellent customer service stands behind their products in quality and in customer satisfaction. For someone with food sensitivities I'm so grateful that there are protein products out there that not only my body can process well, but they are products that I enjoy .

I enjoy many products offered by Paleovalley. They are a excellent customer driven business that offers healthy clean choices that are very tasty.