Very impressed with my delivery. My order arrived in a lovely box and the cardigan was packaged nicely inside with a nice fragrant. Appreciated the care and thought that has gone into to this. The... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I recently discovered Palome, and it’s quickly become one of my favourite clothing stores. The pieces are timeless, classic, and made to an exceptional standard. Everything I’ve purchased feels beauti... Toon meer
Bedrijf heeft geantwoord
I bought a fantastic cardigan, made from a thicker cotton - perfect for a chilly summer evening and into autumn. It arrived beautifully packaged & scented with something lovely. The whole experie... Toon meer
Bedrijf heeft geantwoord
Love everything I have bought from Palome. The quality is great. delivery is fast and the clothes come beautifully packed in a gorgeous box and with lovely patterned tissue paper, that is fragra... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Timeless staples from the world's finest ateliers. Exquisite fibres and textures. Grade A Mongolian cashmere, Japanese and Italian denim, linen and organic cotton, crafted with care.
Contactgegevens
Verenigd Koninkrijk
- hello@palome.com
- palome.com
4,8
Uitstekend
288 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Obsessed with Palome!
I received my silk skirt, linen summer jacket and shorts and I love them. I am obsessed with Palome and I’ve never been this obsessed with a clothes brand ever but I just feel like the style, material, ethos is everything I resonate with. Please keep up the great work and I hope I will be decked out in more Palome pieces for a long time to come
31 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Miss EM,
Thank you so much for this incredibly lovely review!
We’re absolutely delighted to hear how much you’re enjoying your silk skirt, linen jacket and shorts. Knowing that our style, materials and ethos resonate with you so much truly means the world to us.
Thank you for your support and for being part of the Palome journey. We hope to see you in many more Palome pieces for years to come!
Warmly,
Ilona
Absolutely beautiful clothes at a great…
Absolutely beautiful clothes at a great price. I’ve bought several pieces, starting off with jeans and moving onto tops and a skirt and all have been great quality and really perfect fit. I feel I’ve found my perfect brand! Service has been perfect and the packaging is lovely. I’ve used the return service and it was easy and efficient.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Palome
Hi FC,
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you've found your perfect brand. It means so much to us that you've loved the quality, fit, and styling of your pieces, and that your experience with our service, packaging, and returns process has been just as positive.
Thank you for taking the time to share your experience and for choosing Palome. We can't wait to welcome you back again soon!
Warmly,
Ilona
Lovely materials and fit
Lovely materials and fit. Satisfied with garment quality also
28 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Miriam,
Thank you so much for taking the time to share your lovely feedback! We’re delighted to hear that you’re happy with the materials, fit and overall quality of your garment.
We really appreciate your support and hope you continue to enjoy wearing your Palome pieces.
Best wishes,
Ilona
The quality of the fabric is excellent…
The quality of the fabric is excellent for the price and the designs are sophisticated classics. I find myself wearing these pieces again and again and appreciate that most of the pieces I have from Palome mix and match even though I didn’t deliberately choose pieces on that basis. I also appreciate the quick delivery.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Erynn,
Thank you so much for your lovely review! We’re delighted to hear that you’re enjoying the quality of our fabrics and the timeless designs.
It’s especially lovely to hear that your Palome pieces naturally mix and match and have become favourites you reach for again and again. That’s exactly what we hope to create, beautiful, versatile pieces that become a lasting part of your wardrobe.
Thank you again for your support, and we’re so pleased you’re enjoying the quick delivery too!
Best wishes,
Ilona
Lovely clothes and amazingly fast…
Lovely clothes and amazingly fast delivery.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Jackie,
Thank you so much for your lovely review! We’re delighted to hear you’re enjoying your Palome pieces and that your order arrived so quickly.
We really appreciate your support and hope to welcome you back again soon!
Best wishes,
Ilona
Navy blue Linen Shorts and Jeans
I am very pleased with both the linen shorts and jeans which I purchased.
The quality of material and the workmanship is excellent. I loved the packaging it's so nice to receive products that have been packed professionally. I would definitely recommend Paloma to my friends and family.
18 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Karen,
Thank you so much for your lovely review.
We're delighted to hear you're pleased with both your linen shorts and jeans, and that you enjoyed the quality, craftsmanship and packaging. It's wonderful to know you'd recommend Palome to your friends and family.
Thank you again for choosing Palome and for taking the time to share your experience. We truly appreciate your support.
Best wishes,
Ilona
Absolutely fabulous brand
Beautiful clothes in high quality fabrics and excellent cut and fit. I am thrilled with the Cannes jeans, linen shirt, cotton blouse and top recently purchased. The lovely packaging and quick delivery is an added treat.
2 augustus 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Charlotte,
Thank you so much for your beautiful review.
We're delighted to hear how much you're enjoying your Cannes jeans, linen shirt, cotton blouse and top. It's wonderful to know that the quality, fit and fabrics have lived up to your expectations, and that you enjoyed the packaging and quick delivery too.
Thank you for choosing Palome and for taking the time to share your experience. We truly appreciate your support and hope you continue to enjoy your pieces for years to come.
Best wishes,
Ilona
Amazing Products and Great Customer Service
Amazing products, great customer service and experience! The designs are timeless, linen fabrics are certified, beautiful packaging! I can't recommend them more, they are brilliant!
27 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Nina,
Thank you so much for your wonderful review and for recommending Palome.
We're delighted to hear that you love our timeless designs, certified linen fabrics and packaging. It also means so much to know that you've had such a positive experience with our Customer Service team.
Thank you for taking the time to share your experience and support Palome. We truly appreciate it.
Best wishes,
Ilona
I am so very pleased with my trousers…
I am so very pleased with my trousers perfect fit super quality fabric, will certainly be back ,also I received them in a beautiful box with a fast delivery as they promised
2 augustus 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Wendy,
Thank you so much for your wonderful review.
We're so pleased to hear that your trousers are a perfect fit and that you're happy with the quality of the fabric. It's also lovely to know you enjoyed the packaging and that your order arrived quickly.
Thank you for your kind words and for choosing Palome. We’ll be delighted to welcome you back.
Best wishes,
Ilona
Beautiful quality and such great…
Beautiful quality and such great delivery times
25 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Angela,
Thank you so much for your lovely review.
We're delighted to hear you're happy with the quality of your pieces and that your order arrived quickly. It means a lot to know you had such a positive experience from ordering through to delivery.
Thank you again for taking the time to share your feedback and support Palome.
Best wishes,
Ilona
Absolutely lovely dress
Absolutely lovely dress! Really nicely made! Easy to wear! Beautifully wrapped
31 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Susan,
Thank you so much for your lovely review.
We're delighted to hear you're enjoying your dress and that you appreciated the quality, the beautiful packaging and how easy it is to wear.
Your kind words truly mean so much to our small team, and we're incredibly grateful that you took the time to share your experience.
We hope you enjoy wearing your new dress, and we look forward to welcoming you back to Palome again soon.
Best wishes,
Ilona
Love Palome ❤️
Very impressed with the customer service. Palome has been the only brand I have experienced this level of customer service with. I am glad to be a customer. Love all that Palome does, including the storytelling on social media, it’s so unique and yet feels real and relatable. Five stars ⭐️⭐️⭐️⭐️⭐️
27 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Bex,
Thank you so much for your wonderful review. Reading your kind words truly made our day.
Knowing that you've had such a positive experience with our customer service means so much to us, and we're especially touched to hear that you enjoy our storytelling on social media. We always hope to create something that feels authentic, thoughtful and relatable, so it's lovely to know that resonates with you.
Thank you for taking the time to support us with your 5-star review. It means the world to our small team, and we're so grateful to have you as part of the Palome community.
Best wishes,
Ilona
Well-made and high quality
Clothing is beautifully packaged. Garments are well made using high quality textiles, and are constructed in Europe. Given this, they are good value. I love the little pink line that each piece has as a brand identifier.
My only quibble is that there is not much colour range. Most garments are navy blue! This has limited what I'd like to buy. I have navy blue linen shorts and a navy blue merino wool lightweight jumper. I also have a cashmere sweater in a brown colour (called 'apricot') and I wanted a short-sleeved linen shirt but the only colours available were navy blue and a natural undyed colour. I went with the latter, but it's a bit 'worthy' for me, would have preferred something in a red/orange/pink palette or in a blue that isn't navy. I've kept it as it's well-made if a bit on the large side.
Still, I expect to buy from them again. I'd love them to broaden their colour choices though!
6 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Lucy,
Thank you so much for taking the time to leave such a thoughtful review.
We're delighted to hear how much you appreciate the quality of our fabrics, European craftsmanship, packaging and the little pink detail on our garments. It means so much to know these are the things that stand out to you.
Thank you as well for your honest feedback about our colour palette. We completely understand your point, and it's something we'll be sharing with our Design team. Customer feedback like yours is incredibly valuable as we continue to develop future collections.
We truly appreciate your support and are so pleased to hear you'll be shopping with us again. We hope we'll be able to surprise you with even more colours you'll love in the future.
Best wishes,
Ilona
I’m trying to create a return and need…
I’m trying to create a return and need an urgent response so I can create my returns label and no contact number just an email
Which sadly not again any reply
Just to update customer care were excellent and I think my issue was my fault as think there is a slight delay after delivery before you can arrange a return
30 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Tracey,
Thank you for your message, and I'm so sorry for the delay in getting back to you.
I'm glad to see you were able to successfully create your return in the meantime.
If there's anything else I can help with, or if you have any further questions, please don't hesitate to get in touch.
Best wishes,
Ilona
What a joy to order from Palome!
What a joy to order from Palome!
The packaging was very pretty and smelled so lovely. I received my order quickly and the quality of the Maidelle linen shirt dress in basil that I received is very high. Plus I also got a little freebie which is always nice.
The customer service is also amazing and they are very helpful and quick to reply.
I highly recommend Palome and will definitely order from them again.
28 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Anna,
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you had such a lovely experience with Palome. It's wonderful to know you enjoyed the packaging, the fragrance, your complimentary gift, and that your Maidelle Linen Shirt Dress in Basil met your expectations.
We're also so pleased that our customer service made a positive impression. Your kind words truly mean the world to our small team and motivate us to keep delivering the best experience we can.
Thank you again for your recommendation and support. We can't wait to welcome you back to Palome for your next order!
Warmest wishes,
Ilona
I bought some jeans from Palome this…
I bought some jeans from Palome this week. The package came and it was just a lovely experience! Not only did the jeans fit like a glove, the package was beautifully wrapped and even spelled gorgeous! The free scarf 'with first purchase' is lovely and all in all a wonderful retail experience!
28 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Annie,
Thank you so much for your wonderful review!
We're absolutely delighted to hear that your jeans fit like a glove and that you enjoyed every part of your Palome experience, from the beautifully wrapped parcel to the fragrance and your complimentary scarf.
Creating a thoughtful and memorable experience for our customers is something we care deeply about, so it's incredibly rewarding to know it made such a positive impression.
Thank you again for your kind words and support. We hope you enjoy wearing your new pieces, and we can't wait to welcome you back to Palome soon!
Warmest wishes,
Ilona
Well-designed timeless and stylish clothing.
Well-designed timeless and stylish clothing in lovely fabrics at a good price. Great customer service and beautiful packaging. Sizing accurate. Soft natural fabrics such as cashmere, merino, denim and silk mean these clothes are a pleasure to wear.
29 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Lynne,
Thank you so much for taking the time to leave such a thoughtful review.
We're absolutely delighted to hear that you're enjoying your Palome pieces and that you appreciate the timeless designs, natural fabrics and quality. It also means a great deal to know that our customer service and packaging made such a positive impression.
Your kind words truly mean the world to our small team and encourage us to keep creating beautiful pieces that you'll love wearing for years to come.
Thank you again for your support,we hope to welcome you back to Palome very soon!
Warmest wishes,
Ilona
I have ordered few things from this…
I have ordered few things from this brand now, and I’m so impressed with everything I’ve ordered. The quality and fits are amazing, they come beautifully packed, and delivery is fast. I never do reviews but truly a 5 star experience all around.
27 juli 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Maria,
Thank you so much for taking the time to leave such a lovely review!
We're absolutely delighted to hear how much you've enjoyed your experience with us. Knowing that you love the quality, fit, beautiful packaging and fast delivery truly means the world to our team.
The fact that you don't usually leave reviews makes your kind words even more special, so thank you for your support and trust in Palome. We can't wait to welcome you back again soon!
Warm regards,
Ilona
What a fabulous shopping experience
I have bought several items and absolutely loved every one! The parcel arrives beautifully packaged in a box wrapped in scented tissue paper.So perfect for a gift,Delivery is quick. I would love to buy the garment spray it smells wonderful, what is it? The quality of the items is excellent, I found the sizing to be quite big, so I have bought a size down. This is now my first stop when shopping I just wish there were more dress options and new ranges or size replenishment more often. The value for money is exceptional. This is honestly the best online shopping experience I have had.
31 mei 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Ingrid ,
Thank you so much for taking the time to leave such a wonderful review.
We're absolutely delighted to hear how much you've been enjoying your Palome pieces and that you've had such a positive experience with us. It means so much to know you appreciate everything from our packaging to the quality of our collections.
Thank you as well for your lovely feedback and suggestions. We're always working on expanding our ranges, adding more dress styles and replenishing popular sizes, so we'll be sure to share your comments with the team.
As for our signature scent, we're so pleased you love it! It's something many of our customers ask about, and we've passed your interest on to the team.
Thank you again for your kind words and for choosing Palome,we can't wait to welcome you back again soon.
Best wishes,
Ilona
Satisfied Customer:)
I purchased a pair of linen shorts which I was pleased with. The packaging was very pretty; and the icing on the cake was a lovey free hand made handkerchief. I would not hesitate buying from Palome again!
23 juni 2026
Review zonder uitnodiging
Antwoord van Palome
Hi Denise,
Thank you so much for your lovely review.
We're delighted to hear you're pleased with your linen shorts and that you enjoyed the packaging and complimentary handmade scarf. It's wonderful to know these thoughtful touches made your experience even more special.
We truly appreciate your kind words and look forward to welcoming you back to Palome again soon.
Warmest thanks,
Ilona
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.