Panda Drum Reviews 

I purchased two panda drum minis for my fraternal twin granddaughters who are turning seven next weekend. They were at my house with the rest of the family on Sunday for Easter. We decided to not only have an egg hunt but to let the girls open a couple of their birthday presents a little early so that their Grampy could watch them do that. He is on hospice at home. Their Uncle helped them open the packages, and they saw their panda drums. One was red and the other was pink. Both girls started playing the drums with the little mallets, and they seemed to really like the sounds. Their uncle, my son, got the song book out and was helping them play one of the songs. The sounds were beautiful, and the girls really seemed to like the drums. They played them for a little while before they had to go home. I think I made a great purchase with these two drums, and I hope the girls will get a lot of enjoyment out of them at their house. I would recommend this company to anyone. The delivery was very fast, and the drums arrived in perfect condition. I think this company makes a quality product.

I purchased a drum as a gift for my wife. I ordered it but realized I was going to be away the days that it would be delivered. I asked the customer service to delay the delivery to a date when I will be home and they did so in a very helpful and responsive way. The drum came in great condition and at the arranged date when I was home.

I am not any kind of a musician! I have to tell you that it was magic when I picked up my first panda drum!! I couldn’t believe what I was doing… I couldn’t believe what it was hearing. I couldn’t believe how easy it was and fun, fun, fun!!! I have shared my panda drums with my friends! One friend is a mountain climber, and she took it to the top and played it!!! FANTASTIC!!! I love Panda Drums!

We are delighted with the set of Panda drums we ordered for our family. I ordered the set of three, gave one to my son and his family and one to my son-in law and his. I kept the small one for myself. The drums are a big hit in each family. Very soothing for young and old. The only problem was some confusion with shipping since oder was shipped in 2 pkgs, but customer service resolved that quickly.

I love the tones and my children put down their devices to play it too. I am so grateful for this drum because meditation is important in my life ...like I MUST MEDITATE!!!!!

We wanted a unique gift for our granddaughter's 6th birthday. Saw the ad for Panda Drum and got her the kid's drum - she loved it! Next, I was looking for something different and out of the ordinary for my husband's birthday (for the guy who has everything). We ordered him the top of the line Panda Drum and it was a big hit. There is nothing like the sound of a Panda Drum. When it arrived, the little decorative wooden balls were broken in the transit (although the drum was packed extremely well). I contacted the support team and they were very responsive and replaced the decorative balls in no time flat! I was extremely impressed with the Panda Drum customer support (Emma was our contact). We love this product and will be ordering again and again. The perfect gift! PS - they are frequently offering % off coupons so you most never pay retail! My highest recommendation.

I was eagerly awaiting my drum and the people at Panda Drum were extremely helpful in helping me track it through the system! It was so worth the wait, just playing random notes immediately brings down my stress level and that of anyone else at home at the time. Can't wait until I learn to play a song!!

QUALITY DRUMS WITH QUALITY CUSTOMER SERVICE :)

Most of the sales representatives cared about communicating with me intelligently and attentively. Harvey was one of the reps who understood and followed thru with my requests.
MOST OF MY REVIEW IS NOT SHOWN…??

Panda drum said that it was 4-8 day turnaround. Made in the USA. I chose them and paid more for the fake advertisement that caught my eye. I got one drum of the family package fairly quick. Then thy took 45 days to get me the other drums. Don’t plan for a date or you’ll be disappointed. They offered up a 10% back on my card which didn’t come yet, and honestly that’s just some bad service for timing. I highly recommend doing what I didn’t do. They ha Panda on Temu for a fraction of the price, same name, and when I asked why so long I noticed it was straight from China where I was trying to avoid per personal reasons, time being one of them. They are such a joke here. Drums great, but that was by far some shitty service filled with fabricated lies to boot. 45 days later they arrived, don’t wait for them by your front door.

Thank you Panda Drum for the wonderful drum! And THANK YOU for the amazing customers service. Originally I picked a color, and decided I really wanted to exchange the color and Panda Drum was with me every step of the way and made the process seamless. Now I carry my mini drum around with me everywhere, and my 5 year old and myself love to play it. I'll be excited to try it out in the rain! And we look forward to purchasing a big drum 🙂

Customer service was very quick and helpful with their responses when my package took longer to arive then expected. The drum looks and sounds beautiful.

The drum arrived and our baby girl loves it!

I ordered a PandaDrum on September 30,2025, for my grandchildren. I waited weeks and then emailed and was told it was back ordered. I asked for refund and never received it. This is a horrible company, no phone number for service, which is illegal for a public company. If you read the reviews , their are many others who have had the same issue. My bank is looking into them.

Panda drum pro is a wonderful instrument. Beautiful soothing sounds and so peaceful. Im using the drum with the 50 pro songs for meditation. A beautiful looking instrument too. I highly recommend panda drum pro to anyone looking for a beautiful peaceful way to meditate and enter a state of calm.

I purchased the Panda Pro. The G was a little flat but all other notes beautiful clear spiritual. I notified the company. Upon hearing my G they agreed and are sending me a new one. And I can keep the other. Which I will donate bWhat an excellent company. They truly stand behind their drums and even with the flat G. I have enjoyed the drum. A company you can trust A drum u can enjoy and leave your stress behind. Thank you

30 days post shipment and product not delivered tracking number does not work in their system. I have no idea if and when it will arrive. I have never done business with a company that provides false information on shipping times. I ordered the drum for my grandsons birth day. Disappointed to say the least. I plan to write to the Better Business Bureau and talk to my attorney after reading many similar reviews. Order date was listed as January 2026 and as of Feb 17th I have only received a message that it is on its way. Tracking number is useless.

I am absolutely amazed by the superior level of service I received from the customer support rep, Harvey Smith, of Panda Drum. He responded to my request quickly, solved my problem with an actual solution and literally stayed in my inbox until after the product was delivered, to ensure that the product was delivered to my satisfaction. In all my 30 years of being an adult, I had never had such amazing service....especially online....like this before. Please give this man a raise and place him in the highest level possible in your organization because it is clear that he truly CARES for the customer. As an HR professional, I can attest to this as a soft skill that absolutely cannot be trained and one that, over time and repetition, can make or break the reputation of an organization. Thank you for restoring my faith that an organization today can provide genuine, excellent service!!

I LOVE IT AND SO DOES MY 6 YEAR OLD WHO WATCHES INSTRUCTIONAL VIDEOS AND FOLLOWS ALONG.

I ordered the Pro for my wife and was very impressed by the quality of the drum. It came with a case that rivals most of the nicer soft case manufactures, a song book to get started and some pretty decent mallets to start out. The tone is clear and projects well for the size of the drum and is very comfortable to use with the shallow shape vs other Pan drums I’ve seen. Aside from the excellent quality of the drum itself I was lucky enough to have made a mistake in picking the correct color of drum when I ordered it, and reached out to customer service to change the color before they shipped it out. I got a reply within the same day and they went above and beyond to make it happen and kept me informed through the process. I haven’t encountered this level of care from any company that I’ve ordered any product from. The whole experience was impressive and I would highly recommend this drum/company to anyone!