Such a great experience from the start to the end! I placed an order on Monday morning at 8am, I then received a email by 11am saying the items were dispatched! Just wow! Items were delivered on Wedne... Toon meer
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Lees wat reviewers zeggen
I had a reverse opening umbrella's for a long time and when it finally died I went looking. There were so many fake websites out there, but Trust Pilot helped me filter down to Umbrellas & Parasols. A... Toon meer
Bedrijf heeft geantwoord
We ordered an umbrella as a birthday present. I noticed an issue with the address on our order. I notified the company via the online chat and the problem was sorted out very quickly. We received the... Toon meer
Wonderful service. I purchased 1 online & needed to purchase a second. I emailed customer service immediately & asked if I could add another to first order therefore one delivery cost. They rang ba... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Umbrellas & Parasols, we’re Australia’s largest online umbrella and parasol retailer.
Contactgegevens
91 Stanley Rd, 2565, Ingleburn, Australië
- 1800 155 233
- salessupport@shadeaustralia.com.au
- parasolumbrellas.com.au
4,8
Uitstekend
515 reviews
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Gorgeous and unique
I purchased three gorgeous and unique umbrellas; they were safely packed, and delivery was so fast. Customer support was also amazing despite my own user error! Thank you Umbrellas & Parasols!
2 december 2024
Antwoord van Umbrellas & Parasols
Hi Jenni,
Thank you for your five star review based on your order with us!
We're thrilled to hear that you received your order so quickly, and that you were happy with how they arrived. We ship as soon as can and are always happy to help.
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Joe,
Thank you for your five star review!
We're glad to hear that you received your order in good time and that you liked our large selection of umbrellas! We're always on the lookout for a new high-quality brand to stock!
Kind regards,
Alana
Love the UV protective umbrellas
Love the UV protective umbrellas. Different brands on same site is helpful.
26 november 2024
Antwoord van Umbrellas & Parasols
Thanks so much for your five star review!
We're so glad that you found the perfect UV umbrellas and we're also glad that you appreciated our range - we're always looking for new, high quality brands of umbrellas to feature on our site!
Kind regards,
Alana
Beautiful umbrella
Beautiful umbrella, great quality and delivered in a reasonable time.
10 december 2024
Antwoord van Umbrellas & Parasols
Hi Linda,
Thank you for your five star review!
We're thrilled to hear that you received your order in good time and that you're happy with the quality of your Shelta Rainbow Umbrella!
I'm sure it will do an excellent job at brightening up your rainy days for many years to come!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Wayne,
Thanks so much for sharing your five star review of the order you've placed with us!
We're glad to hear that you're happy with the quality of your Shelta Mini Maxi Compact Umbrellas and that you received them in good time! We always do our best to ship as soon as we can!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Jacqui,
Thank you for your review of your experience with our store!
It's great to hear that you had a positive and quick check out and were satisfied with how quickly your umbrella reached you.
I hope your Shelta Double Cover Check Umbrella does a fantastic job for you for many years to come!
Kind regards,
Alana
Fast delivery, great Umbrella
Fast delivery, great communication. Umbrella is high quality and well built.
20 november 2024
Antwoord van Umbrellas & Parasols
Hi Mark,
Thank you for your five star review of your Umbrellas and Parasols order!
It's great to hear that you received your order so quickly and that you're happy with the quality of your Shelta Long Double Cover umbrella!
Kind regards,
Alana
super quick delivery
super quick delivery, clear communication, and good product- so far!!
28 november 2024
Antwoord van Umbrellas & Parasols
Hi Rebecca,
Thank you for taking the time to write us a five star review!
We're so glad that you received your order so quickly - we always do our best to ship as soon as we can and endeavour to keep our customers updated throughout their order! We're also glad to hear that you're happy with the quality of your compact umbrella!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Jeanette,
Thanks for the five star review!
We're glad to hear that you had a positive order experience with our store and that you were happy with both the quality of your compact umbrella as well as with our communication about your order!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hey Lani,
Thank you for your five star review!
We're thrilled that you are happy with the quality of our Shelta Mini Maxi Vented Compact Umbrella and that you received it in good time! It's great to hear that you were happy with our level of communication throughout your order!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Jess,
Thanks for the five stars!
We're happy to hear that you received your compact umbrella quickly and that you're happy with the quality!
Kind regards,
Alana
Great range of umbrellas
Great range of umbrellas at very reasonable prices. Excellent communication throughout the ordering and delivery process.
20 november 2024
Antwoord van Umbrellas & Parasols
Hi Betty,
Thank you for sharing your five star review with us!
We're glad to hear that you appreciated our range of hand held rain umbrellas and that you were happy with the level of communication you received after placing your order!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Nathan,
Thank you for taking the time to write us a five star review!
We're very glad to hear that you're happy with the quality of your new Doppler Liverpool Umbrella!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Narelle,
Thank you for the five star review!
We're so glad to hear that you're happy with your new umbrellas, as well as with the communication throughout your order! We always do our best to ship as quickly as we can and it's great to hear that you received your umbrellas safely and without issues!
Kind regards,
Alana
Antwoord van Umbrellas & Parasols
Hi Hiroko,
I'm sorry to hear that you've had some trouble with your umbrella. We'd love to find out some more information about the issue - I have reached out via email. This is not the kind of experience we want our customers to have with our store.
Looking forward to hearing from you!
Kind regards,
Alana
These umbrellas are high quality and…
These umbrellas are high quality and hi-vis as a bonus, perfect for the outdoor activities that we got them for. Highly recommend
18 oktober 2024
Antwoord van Umbrellas & Parasols
Hi Kathryn,
Thank you for your five star review!
We're so glad to hear how happy you are with the quality of your Shelta Hi-Viz Golf Umbrellas! It's great to hear that they're doing the perfect job for you!
Kind regards,
Alana
Excellent umbrella swift delivery
Really great service in delivering my UV umbrella. A quality product which was delivered very promptly and in great condition.
27 oktober 2024
Antwoord van Umbrellas & Parasols
Hi Belinda,
Thank you for taking the time to submit a five star review for us!
It's great to hear that you were happy with the level of service you received as well as with the quality of your new umbrella!
I hope your Clifton Silver Coated Compact Umbrella does a fantastic job for you!
Kind regards,
Alana
Delivery right on time
Product was great what I expected it to be and delivery was as stated by the company . all good
10 oktober 2024
Antwoord van Umbrellas & Parasols
Hi Anne,
Thank you for taking the time to write a five star review based on your order with us!
We're glad to hear that you received your new umbrella in good time and that you were happy with the quality!
I hope your Willow Tree Timber Auto 12 Rib Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Purchased two umbrellas
Purchased two umbrellas. Excellent Service and great products. Umbrella is of good quality and pricing is way lower than the local shops for crappy umbrellas. I will buy again.
10 oktober 2024
Antwoord van Umbrellas & Parasols
Hi Prathap,
Thank you for the five star review based on your experience with our store!
We're thrilled at how happy you are with the quality as well as our competitive pricing of your new umbrellas! It's also great to hear that you appreciated our level of service.
Kind regards,
Alana
Helpful efficient advice
8 oktober 2024
Antwoord van Umbrellas & Parasols
Hi Louise,
Thank you for your five star review!
We're very glad to hear that you appreciated our advice and that you had a positive experience with our store!
I'm sure your Shelta Capricorn Frangipani Umbrella will do a great job and look wonderful for many years to come!
Kind regards,
Alana
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