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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Accidentally used to track a DPD parcel. My own mistake. Received multiple emails with no information about my parcel in 24 hours, and suddenly 4-5 scam messages saying my DPD parcel was unable to be... Toon meer

Beoordeeld met 1 van de 5 sterren

totally useless! i am now getting tracking updates every day telling my parcel has arrived. i already know this because it was delivered nearly 3 weeks ago but ''parcel useless'' provided no updates... Toon meer

Beoordeeld met 1 van de 5 sterren

The tracking number they gave me is pending and invalid anywhere else despite apparently being assigned by a reputable courier. Updates are meaningless. If you try to contact them, a chat bot spews... Toon meer

Beoordeeld met 1 van de 5 sterren

IT HAS BEEN 1 WEEK SINCE THEY PUT MY PARCEL ON THE SO CALLED TRUCK .02 MAY 2022 Proceeding to carrier facility 3:39 PM Parcel data submitted to carrier 3:37 PM. IT DON... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Millions of consumers rely on Parcel Monitor's free parcel tracking to monitor the status of their parcels across more than 1,000 carriers globally on a single platform.


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

81 reviews

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Beoordeeld met 1 van de 5 sterren

Scam

Scam, information takes ages to load, that's impossible with 300 Mbps, and then the site comes up with some nonsense info to make you give them more and more info. AVOID.

17 februari 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not as advertised

Be aware if you try this service, 1) it is not free, they will ask for your payment source and charge you and 2) It doesn't really track your package. Just stick with the tracking offered by the delivery service you are using, UPS in my case, and call it a day.

21 december 2022
Review zonder uitnodiging
Logo Parcel Monitor

Antwoord van Parcel Monitor

Hey Kait, we're sorry to hear of your experience. Parcel Monitor is a completely free tracking service for consumers, and we will never ask for your payment information. Do ensure that you are tracking on our official website www.parcelmonitor.com

Beoordeeld met 1 van de 5 sterren

Stole my parcel 100% DONT ever use them…

Stole my parcel 100% DONT ever use them they a fraud company who scam you I paid £140 for a iPhone and somehow says parcel not found then said deliverd to who I don’t know but it certainly wasn’t me so I’ll be contacting them and the police and international fraud inquiries as this is a joke

4 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam website

When you input a tracking number, it takes you to a loading page where it starts saying things like "Finding your carrier", "locating your parcel", "getting latest information"... all the steps that look like they are actually doing something and bring your hopes up.

Then "Parcel not found". Wow, it takes 1 minutes and so many steps to find out. Thanks to it!

PS. Sarcasm apart, those "loading status" are just fake and I have no idea why they did it.

28 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAMMERS AND THIEVES

IT HAS BEEN 1 WEEK SINCE THEY PUT MY PARCEL ON THE SO CALLED TRUCK .02 MAY 2022
Proceeding to carrier facility

3:39 PM

Parcel data submitted to carrier

3:37 PM. IT DON`T TAKE 1 WEEK TO ARRIVE AT THE CARRIER FACILITY. OR T O UPDATE THE SITE. N THEY NEVER ANSWER THEIR PHONES ALWAYS SAY AFTER HOURS ATTENDANT. THEY NEED TO FIX A LL PROBLEMS . I BELIVE THEY ARE SCAMMERS N THIEVES.

9 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

well i tried to contact parcel monitor…

well i tried to contact parcel monitor and could not , so that is a low mark on there customer service for a start , and an item i purchased that is being tracked by them fails to update and been a few months now

22 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Parcel Monitor tracking a complete failure

For days now Parcel Monitor has been unable to mate my tracking numbers with any carrier. It doesn't matter whether its Ali Express, FedEx, UPS, USPS, etc. All come up orange even after repeated attempts and manually providing the carrier. Has become completely useless.

Regional carrier OnTrac
D10012648090940, D10012644842163

UPS
1Z05R66EYW26444954

Cainiao
4209810292612927005455000235057867, 4209810292748927005455000232098357

Cainiao/China EMS
LY854755050CN

Fedex
283034873052

Some are due midweek, some have been in the pipeline for a while.

Later:
I finally had a chance to play. I always enter your site at /track-it-online. If I feed numbers there, they come up orange. If I feed them individually on your main page, they appear as they should on the /track-it-online page. It's too soon to know if they properly update. This is just a workaround and a bit of a PITA. I hope you find the problem.

Nope, still failing. It took 4 arbitrary numbers then the rest went orange.

1 september 2021
Review zonder uitnodiging
Logo Parcel Monitor

Antwoord van Parcel Monitor

Hi Dale, sorry to hear about your experience. Could you provide us with the tracking number(s) that didn't work for you? Would love to find out more about the issue and improve the tracking experience for you and other users.

- Parcel Monitor

Beoordeeld met 1 van de 5 sterren

Total scam

Total scam, item due from China, paid through Paypal so all my address details are there (no issues with anything else I've ever bought). Tracked the parcel all the way to the UK, only to find it was delivered to a different city!!!

Edit to reply, you really need to learn customer service and not put the same generic reply to all customers. I have contacted them and they directed me to yourselves, and yet another suprise more generic responses pop up after every question

25 augustus 2021
Review zonder uitnodiging
Logo Parcel Monitor

Antwoord van Parcel Monitor

Hi Simon, we understand it must be frustrating for you. To explain a bit further about how Parcel Monitor works, we are not a shipping company - we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.

For missing parcels, it'll be best to contact to the courier company directly. Hope this helps!

Beoordeeld met 1 van de 5 sterren

Ordered 2 items from China

Ordered 2 items from China. Supposedly monitored parcels with regular updates saying where it Supposedly was the it said arrived at Royal mail in Bellshill and they had tried to deliver them. When I contacted royal mail they hadn't a clue about any parcels.
Definitely a scam will be reporting to the fraud squad.

16 augustus 2021
Review zonder uitnodiging
Logo Parcel Monitor

Antwoord van Parcel Monitor

Hey Jackie, we understand it must be frustrating for you (we’ve been there as well). To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.

For missing parcels, it'll be best to contact to the courier company directly. Hope this helps!

Beoordeeld met 1 van de 5 sterren

According to the records my parcel is…

According to the records my parcel is delivered. Not to me and not the address supplied by me.

16 augustus 2021
Review zonder uitnodiging
Logo Parcel Monitor

Antwoord van Parcel Monitor

Hi Adriaan, I'm sorry to hear about your experience. To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID. If you did not manage to find your parcel on Parcel Monitor, it is likely that the shipping company has yet to update on their end as well.

For more details relating to delivery issues, it'll be best to check in with your courier or merchant. Hope this helps!

Beoordeeld met 1 van de 5 sterren

1 so far

1 so far. The tracking seemed great but today it states my parcel is delivered but it was not! I tried the tracking number on other sites but it is not found so I don’t even know who the carrier is. And the parcel monitor website has no way to contact them for more info. Is this a scam??? My tracking number is 303775092379.

1 augustus 2021
Review zonder uitnodiging
Logo Parcel Monitor

Antwoord van Parcel Monitor

Hey Olivia, sorry to hear about your experience. To explain a bit further about how Parcel Monitor works, we retrieve the latest shipment updates directly from logistics carriers based on your tracking ID.

For more details relating to your shipment, particularly if you would like to confirm which carrier made the delivery, it'll be best to check in with the merchant directly. Hope this helps!

Beoordeeld met 1 van de 5 sterren

Been over 30 days and I can't get a…

Been over 30 days and I can't get a update. Last time I saw an update was in April, it's now almost June!!! And why can't I find an email address to contact this company?? I'm starting to feel like this is a scam!!

21 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They are good 👍👍😀😀

I know exactly where my parcel is 😀💯👍

11 mei 2021
Review zonder uitnodiging
Logo Parcel Monitor

Antwoord van Parcel Monitor

Thank you for the positive review Kenny! Glad that you found Parcel Monitor's tracking service useful. :)

Beoordeeld met 1 van de 5 sterren

My parcels have NOT BEEN DELIVERED…

My parcels have NOT BEEN DELIVERED #463588 yet your email says Delivered.
To whom & Where was it delivered to
I have made an official complaint to Fraud Australia
Find my 3 Parcels ASAP
I hope it never happens to anyone else
3 months of After Ship f***ing me around now your Company

8 mei 2021
Review zonder uitnodiging

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