Update: I was quickly contacted by a parking.com associate and my pre-purchased pass was refunded. Very good experience! Hopefully it'll work next time because it certainly is convenient to pre-purc... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Horrible app. Would not let me open the gate and upon leaving would not let me out. Was charged twice.
Bedrijf heeft geantwoord
There was no information on my summary about how to use my electronic pass or what to do if it didn't work. It also didn't tell me that the building I came up through from the garage would be closed... Toon meer
Bedrijf heeft geantwoord
Not bad deal. Some problems w scanning code at gate had to call to open. But issue was fixed quickly. I would park again.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contactgegevens
4121 Wilson, 22203, Arlington, VA, Verenigde Staten
- (703)967-9362
2,3
Slecht
7 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Horrible app
Horrible app. Would not let me open the gate and upon leaving would not let me out. Was charged twice.
10 juni 2024
Antwoord van Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We appreciate your feedback and will share it with the local management team. If this was not yet resolved, please reach out to us at RMMatlantic@spplus.com.
Thank you,
Parking.com
Don't prepay
Prepaid and the code wouldn't scan so I had to take a ticket and pay again.
17 februari 2024
Antwoord van Parking.com - BALLSTON EXCHANGE II
Thank you for your review, Heather. We are sorry to hear this and will share it with the local management team.
Thank you,
Parking.com
Paid for spot but it did not work
I used Parking.com to prepay for a lot in Arlington, VA without knowing if the lot would be busy (it was not.) I couldn't get the code to scan and ended up having to take a ticket to get in the lot. When I left that evening I asked for assistance, but in the end was told I would have to pay again to get out. I was later told by Parking.com that a refund would be issued, but after more than a week it has not shown up, so I guess they dropped the ball again.
27 juli 2022
Antwoord van Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Will use again!
Update: I was quickly contacted by a parking.com associate and my pre-purchased pass was refunded. Very good experience! Hopefully it'll work next time because it certainly is convenient to pre-purchase parking in certain locales.
I arrived earlier than planned and couldn't use my pass... At least I figure that's why it wouldn't take it. So, I ended up double paying. I tried to use it upon exit too, to no avail.
26 juli 2022
Antwoord van Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Frustrating…
There was no information on my summary about how to use my electronic pass or what to do if it didn't work. It also didn't tell me that the building I came up through from the garage would be closed and locked when I left after dinner at 7:40. There was no attendant and the machine would not scan my pass either electronically or printed. I had to call the number, give my ticket number and my voucher number to get out of the garage. I also paid over $12 for my parking through Parking.com and it would have cost me $4 at the garage. Not impressed.
14 februari 2020
Review zonder uitnodiging
Antwoord van Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We appreciate the feedback and look forward to serving your parking needs in the future.
Thank you,
Parking.com
Not bad deal good value small issue upon leaving but they fixed it
Not bad deal. Some problems w scanning code at gate had to call to open. But issue was fixed quickly. I would park again.
6 augustus 2019
Review zonder uitnodiging
Antwoord van Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Issued an invalid pass
Issued an invalid pass, failed to reply when contacted about a refund
28 juli 2019
Review zonder uitnodiging
Antwoord van Parking.com - BALLSTON EXCHANGE II
Hi Dan,
Thank you for your review. We're sorry you had a negative experience during your stay with us. We'd like to hear more about how we can improve. Can you email us at RMMAtlantic@spplus.com so we can get you in touch with the local management team?
Thank you,
Parking.com
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.