Parking Buddy Reviews 

114
TrustScore 3 uit 5

3,0

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

This was not a drop-off service - so it fell very short of expectations. The staff at the airport / shuttle bus were very polite but the staff on the phones were impossible to understand - and gave c... Toon meer

Beoordeeld met 2 van de 5 sterren

Ive thought long and hard about writing this review. I wrote one previously giving them a one star after repeatedly trying to get hold of the through their customer portal, whattsapp, email and p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

A total sham. Made Meet & Greet booking for Stansted and was given a number to call 30 minutes before my arrival. No reply. Stoppped at Services on M11 and rang continuously for over an hour till I... Toon meer

Beoordeeld met 5 van de 5 sterren

Have used Parking Buddy before and were very good so decided to book through them for our recent trip from Heathrow T5. Did a bit of research via Trust Pilot on the companies displayed and chose Tria... Toon meer

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite

Geschreven door het bedrijf

Here at Parking Buddy, we offer best comparison of meet and greet, park and ride, park and go parking deals across all major UK Airports which suits everyone's needs. With Parking Buddy, forget the inconvenience and expense of long term airport parking, taxi’s and awaiting shuttle transfers as we take care of everything for you. Finding a right airport parking is a hassle, when you are travelling with kids or family. Whether you are flying out for business or pleasure, Our unbeatable discounted offers and car park prices comparisons will always fit your budget, so you can find the right parking space, relax and enjoy your trips.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

114 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 8% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,0

Alle reviews

(114)

52 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Never trust this corrupt outfit as my…

Never trust this corrupt outfit as my earlier post stated I got a £60 parking fine a week after I got home because for some reason a driver had entered the orange car park before we had landed i appealed the fine only to be told unless I could prove who the driver was what a joke he had tail gated the car in front and left without paying then brought the car back two hours later that was one and a halve hours after I requested it this needs to go to the wall as fraudsters

31 mei 2026
Review zonder uitnodiging
Logo Parking Buddy

Antwoord van Parking Buddy

We strongly dispute the accuracy of this review. We take all reviews seriously, but we must make it clear that we have been unable to verify you as a customer.

We are a comparison and booking website only. We do not own or operate the car parks, we do not employ the drivers, and we do not drive or handle customers’ vehicles. Any parking charge or fine due to the negligence of a car park operator is outside our direct control and should be dealt with through the issuing authority or car park operator. You have referred to a car park operation in one of your previous review. that is not listed or sold through our comparison website, so we cannot be held responsible for that operator’s actions or charges.

We have already asked you to provide booking details so that we can investigate your concerns properly, but no verifiable information has been provided. Posting repeated negative reviews without providing evidence or allowing us to verify the booking makes it impossible for us to investigate and may unfairly damage our business reputation.

If you believe this matter relates to a genuine booking made through our website, please contact us directly with your booking reference, full name, email address used at the time of booking, and a copy of the parking notice. We will then review the matter through the correct process.

However, if no valid booking information is provided, we will treat this review as unverified and fake.

Beoordeeld met 2 van de 5 sterren

Lost trust

Ive thought long and hard about writing this review. I wrote one previously giving them a one star after repeatedly trying to get hold of the through their customer portal, whattsapp, email and phone calls , to rectify a mistake that I made. They didnt reply. I left the 1 star review and they got in touch that day. At They said that if I took the review down that they would rectify the problem free of charge. I took the review down and then surprise surprise I got a call saying I had to pay extra money after all.
I then requested a refund in full as I had lost all trust in them. I did get it in full, hence the 2 stars and not the 1.
I know it was my mistake, but I had taken the review down and then they then went back on their word. I will definitely not use them again.

My one reply to their reply is.....GDPR? You still dealt with me and didnt contact either myself or my friend until I reviewed you.

26 juni 2026
Review zonder uitnodiging
Logo Parking Buddy

Antwoord van Parking Buddy

Dear Customer,

We are sorry to read your review, but we must clarify the facts.

The issue occurred because the booking was made for the incorrect dates. By the time you contacted us, the original booking date had already passed. Despite this, we still contacted the car park on your behalf, and they agreed to cancel the booking as a goodwill gesture.

You also requested an extended parking stay compared with the original booking. This created a price difference, which was not an additional charge from us, but the cost difference for the amended parking duration. Unfortunately, you refused to pay this difference.

We also need to point out that the booking was made under a different name, and you contacted us from a different phone number. For GDPR and data protection reasons, we cannot discuss, amend, or cancel a booking unless we can verify that we are speaking with the authorised person.

We did our best to assist you, even though the original booking details were entered incorrectly and the date had already passed. A full refund was issued to you as a goodwill gesture, and we consider this matter resolved.

We strongly reject the suggestion that we acted unfairly or went back on our word. Our team followed the correct procedure and made every reasonable effort to help within the limits of our policies and data protection obligations.

Beoordeeld met 2 van de 5 sterren

This is not a drop-off service

This was not a drop-off service - so it fell very short of expectations. The staff at the airport / shuttle bus were very polite but the staff on the phones were impossible to understand - and gave conflicting information. We were taken to the scruffiest car park to collect our car - so inevitably the car was filthy.

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I dont recommend!!! Be aware!!

When I dropped my car I had to wait almost 45 minutes and nearly missed my flight because of the driver who supposed to drop us at the terminal. Our shuttle supposed to be right away but the driver waited for other people just to do one trip.
When we arrived no one answeared at the number provided in the email and I called 7 times, luckily I had the drivers number that dropped us and called him.
Very disappointed with this car park and I will not use it again.
I would not recommend this car park.
In the future I would pay more for Meet & Greet at the airport.

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I booked for 10am Stansted Airport

I booked for 10am Stansted Airport. No meet and greet - on entering the orange carpark I was informed the carpark was full and that I should drive around the carpark and enter any bay vacated. I phoned at 9.30 -30min before arriving and I logged 19 calls from my phone alone. More than 50% not a answered. I was told on one call to place my key on top of the car roof as my gate was closing in 50min. It took 1hr 10min for someone to arrive at 11.10. Also my dash cam was disconnected by the driver so had no idea where my car was parked during my absence. Total sham - beware of comparison sites when booking as I thought I had booked thr official meet & greet.

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Exited the airport at 21.15 rang and…

Exited the airport at 21.15 rang and was told car would be with me in 30 mins it eventually turned up at 22.20 on entering the car passenger seat was in the laid down position smell of smoke in the car avoid this company at all costs

31 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shysters

A total sham. Made Meet & Greet booking for Stansted and was given a number to call 30 minutes before my arrival. No reply. Stoppped at Services on M11 and rang continuously for over an hour till I decided to try Stansted Orange car park where they had said to go. The official Meet & Greet Reception said this wasn't their booking and that cowboys free loaded off their car park. Finally decided to try alternative parking arrangements but no luck. Missed my flight (for two), paid £21 to get out of Orange car park. lost a night's hotel and a day's car hire so, with the fifty odd pounds I paid these shysters, I lost almost £500. Expensive lesson: use authorised agencies only.

20 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Meet and greet parking at Luton airport

I have used the parking services (meet and greet) few times now and I was happy with the service I have received. The staff were professional and helpful, gave clear information and answered questions I had in respectful manner.

10 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friends recommended

A friend recommended and assured me it was good quality service, which I momentarily doubted. I can say he was 💯 % right. Communication was clear and concise, the mobile number is answered promptly….. it’s on my phone for useful contacts

19 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Appalling service

First time I've been compelled to leave a bad review. Flight was due to arrive at 21:30, landed at 21:35. Parking buddy was given all the relevant flight information. Call them as instructed when we'd collected our luggage at 22:15. The operator told us we were late,it's our fault and he'll fit us in when we can. After 20 minutes waiting we called, 15 minutes was his response. Called again 20 minutes later, told us it's our fault and we'll just have to wait. Eventually 1 hour after our first Call, our car arrives, covered in bird droppings and dust. No apology, just said he's just the driver but it's our fault. In my opinion, 45 minutes from plane to exit at Heathrow is pretty quick. What does he expect us to do. Tell the captain to fly faster, demand to be rushed through security to get our car. We weren't the only ones either. Several others waiting for their cars as well. Absolutely appalling, extremely confrontational and disgusting attitude and service. Do not use this company!

11 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The booking was easy

The booking was easy, but when we had to make changes to the booking due to the conflict, though ParkingBuddy had said they had contacted Triangle parking, the company said they had not received anything regarding the change so we had to go through it all again and the change involved a terminal change, times and dates. I had paid £4.99 for the change but it seems I paid this for nothing due to Triangle making the changes.

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Meet and Greet Parking LHR

Found very competitively priced meet and greet parking via Parking Buddy and the parking service provider was not disappointing!
The only downside was not being able to get through to Parking Buddy by phone, but they did respond by email quite quickly.

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst experience from Bee Parking

Worst experience from Bee Parking, very disorganised and causes so much hassle, these guys were using my car as it clocked 13 miles more from the day i dropped it, refuses to collect me at T3 Heathrow as they said i haven’t paid for the 10 day extension which i actually paid before dropping off my vehicle, In addition I collected my car from a different location without any good reason why. So inconvenient and not a trustworthy company, Avoid at all cost, zero star rating

26 februari 2026
Review zonder uitnodiging

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