Parkmaven Reviews 

Parked at Cedar court hotel in Bradford. Paid for parking as we always do. It seems the American who paid for all the parking accidentally entered a zero instead of an O. An obvious error that should have been noticed and no ticket sent out. Being your usual predatory parking scumpany a ticket was sent out which also incurred a £35 fee from the vehicle rental company for passing on my details. After had reviews went up on social media the hotel manager had the parking fine cancelled in return for me removing the bad reviews but there is still the matter of the £35 which nobody is taking responsibility for. Lovely hotel but beware as the parking is run by a bunch of con artists like all private parking companies. They send out tickets knowing most people will just pay them.

It’s impossible to try & contact them Their appeals procedure is a joke Take a photo of the machines acceptance of your payment Then let them take you to court & their stuffed

This company arw just a bunch of scammers praying on vulnerable people . At the Woolshops in Halifax everyone is getting parking fines even though they have paid for parking . They have even brought in a 20p charge for a parking receipt , an absolute cheek . I have been sent a fine today for 07/01/2026 even though I have an email receipt of payment like so many others . Ao now I have to on my days off work lodge an appeal .
Absolute disgrace of a company and I would not recommend their car parks as the stress and hastle is just a joke

Would rate zero if there was an option. Provided a bank statement to prove that i paid for my parking but this ‘wasn’t good enough’. Ripping people off. Absolute joke of a company

Absolute scam, fined due to their technical error. Provided proof of payment via bank statement and still declined my appeal.

Avoid all parking zones that are managed by this company, they are blatantly ripping people off

This company are absolute scammers. We paid for parking in London for 4 nights had all transactions to prove it but yet they say we didn't pay. Took it to appeal and said not enough evidence. Not sure what other evidence you can have when I provided receipt, bank transaction to prove we paid. POPLA took the side of park maven even with all the evidence to back up.

Received a PCN - for parking earlier than our booking parking time. We arrived at Holiday Inn Portsmouth at 16.06.43 We unloaded the car went to reception had to wait to check in, received parking discount code and booked in using the auto pay - time on receipt 16.14 under 8mins.
We only got this explanation when l got in touch with Your Parking Space, having had no reply from parkmaven in over two weeks and three emails with a copy of the parking receipt. As a ‘gesture of goodwill’ parkmaven dropped the charge. So always make sure you get a receipt, and get in touch with Your Parking Space they were fantastic.

Most pathetic , thugs and biggest scums on earth. This whole company , people who work for them and government who allow these companies to operate who does not have any professionalism, ethics and business sense. They have made a dodgy form on website to contact from which no one ever replies back. You only get an automated acknowledgement and nothing else.

No customer service number!!
Paid fine on same day as receiving charge.company sent receipt of payment
Received RED reminder 3weeks later 😡

I have a ticket showing correct times and registration.
will be taking this a lot further as it ios not the first time this has happened!

If there was a lower score I'd use it
Parked and Paid at The Shires Shopping Centre Car Park on Boxing Day, received PCN for parking, cannot speak to anyone on the telephone number listed, registered an appeal via website with no response & have now had a chaser letter. Awful

I received a car parking fine on 19/01/26, for 5/01/26 at Princes Quay in Hull, when I definitely paid and have the proof. I’m thinking I must have entered the wrong details, but after reading some reviews I’m starting to think it’s an error on their end. I’ve appealed the fine and sent proof of payment. Hoping to get a response soon.

I paid for parking at Holiday Inn Bicester day after Boxing Day. A week later I get a Parking Charge. I appealed with evidence and they then accepted the wrong charge telling me that there was a technical error that my car registration was not sent through from the booking platform. My arse - it seems that this is a frequent if not scam error. Always appeal.

Fell into the trap of late for a meeting , was told first 90 mins free , meeting was for an hour . Meeting went on longer , phone signal diabolical . End result a FPN for £60 , which I forgot to action then became £100.
I appealed stating all the issues that day . My appeal was declined as expected , however the fine was reduced to £10 , A few ponds over the actual parking charge . A company that listens in my opinion and is fair . Well Done

ESPLANADE HOTEL PAIGNTON
We booked a room on the 27th December, after staying here, I received 3 parking fines from this private parking company the Hotel use, 3!! 3 fines for £100 each.
I paid for the parking via the the app with full proof which is what the hotel tell you to do.

It seems this is how these bottom feeding parasites work after reading the reviews. Make money by slapping fines even though parking has been paid! What a company.

Can't wait to crush another bunch of crooks in court 👊

Parked in a local car park that we often use. On this occasion, both entry and exit barriers were missing. On past occasions when this has happened, payment was not necessary. On this occasion, we received an invoice almost three weeks later for £100 for non-payment. We always pay for parking here and on this occasion didn’t as there were no barriers and so it seemed we weren’t required to pay. They have done this in my opinion to bring in more revenue from those of us who are finding it already difficult to afford life. Very underhand and second rate company in my opinion.

An absolute disgrace of a company. I have parked in the said car park for 10 years. I had a courtesy car but could not add it to our system. I emailed them over days and nothing. Finally I gained access to the system and now they are asking for 400 pound! I have written to complaints and head office and untold emails and they say that I still need to pay when it was there company who totally ignored me at the start. Robbers is all they are!

-Paid for parking in Stratford-upon-Avon in November 2025. Several days later, received a parking charge from Parkmaven.
-Complained via email, but didn't get a response. Paid the fine to avoid it going up after the set date.
-Received a response 2 months later saying that I had admitted liability by paying the fine. Also, that the car park and machines aren't managed by Parkmaven, so they have no say over the fine.
-Seriously. So, don't bother complaining as these guys aren't accountable to anyone.

Paid in advance via carpark website near Coop Live Arena got receipt etc, a few weeks later these jokers popped up "you never paid" appealed with all the proof. Came back with no registration associated with what I gave but will reduce to £20 so thought fair enough.

The letter received contradicts dates and took them a week to send me the letter. Dated 11.12.25 but emailed 18.12.25. It stated "Total amount due: £20 until 31/12/2025 £100 until 14/01/2026"

So went to pay £20 on 31.12.25 and would only accept £100 payment, not what was in the letter. I took a date / timestamp screenshot of this and also sent as proof.

Highlighted this in contact details, 5 working days later still silence. Do they actually staff incoming communications or just can't be bothered?

Oxygen thieves nothing more. A disgracefully run business.

Having read some of the reviews on this site these are pretty awful. I fall into the category of receiving a "fine" for parking, one a very late letter (issued on 23/12/25 received 5/1/2026 for a parking on 19/12/2025), as the next day the fine was £100 I paid. On investigation I had paid the fee on exit. Sent an email with proof of the 5th Jan. THEN another fine for parking on 30/12/2025, but this time I have appealed as again this was paid on exit. I am still awaiting outcome and any refunds. Not hopeful.