Parkmaven Reviews 

Scamers - they just build the parking system to fined not charge for parking, is how they make money.

I would like to express how awful this company are and how unhelpful they are. I appealed my parking fine, and they said 'as a gesture of good will, we will reduce your fine to £20 from £60'. Their online portal failed to allow me to pay the £20. I then emailed them countless times to explain that it would not let me pay, but they did not get back to me (and still haven't), meaning my fine then increased to £100 which was more than originally started with. I had to pay the £100 as I have still not received any help to pay the £20. It is now 2 months later and i still have not heard from them.

I paid for a ticket and still received a fine. They are doing this as a tactic to gain money. Absolute fraudsters.

Still waiting for a response from this shit company. Challenge any parking ticket you received from them as it seems their business model is to send notices even when no parking infringement has occured.

We parked at Symonds Yat East on the 20th December with a disabled Blue Badge and received a penalty notice. There were no signs anywhere that we could see saying Blue Badge holders have to pay as we were new to this carpark. My husband is now going ro appeal. Looking at these reviews I can see we won't have much chance. We will avoid all Parkmavern Carparks from now on.

I am a 72‑year‑old regular customer who received a £100 “parking charge” from Parkmaven after calling in for a drink at The Pinewood Hotel, Handforth, where I have visited the restaurant/bar many times over the years. On the day in question I parked in the hotel’s rear car park, used the bar/restaurant as normal and have bank statements to prove I was a paying patron.
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Between visits, Parkmaven had introduced a new registration system, but there was no clear, prominent signage visible from the rear entrance I always used, and no member of staff told me I needed to enter my registration. Despite explaining this repeatedly and providing evidence that I was a paying customer, Parkmaven and their solicitors DCB Legal continued to pursue me for £260+ through the small claims court.

I prepared a full defence and witness statement for a telephone hearing. Only after I had done all this work and paid nearly £20 to post my court bundle did they suddenly file a Notice of Discontinuance and abandon the case, offering nothing towards my time or expenses. In my view this shows they were willing to pressure an older, law‑abiding customer right up to the door of the court, then walk away when challenged properly.

Reading other reviews, my experience is not unique: many people report being fined despite having paid, problems with confusing or inadequate signage, and a complaints/appeals process that feels designed to wear you down rather than resolve issues fairly. Vulnerable people, including the elderly and those under stress, seem particularly badly affected.
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My advice is simple: keep every receipt, take photos of signage, and challenge them all the way if you know you have acted in good faith. In my case, standing firm meant the court claim was dropped.

On 28th April 2025 I paid £1 (yes that is just £1) to Park my car on Three Spires Car Park in Lichfield, Staffs. I was there for 24 mins and it is £1 for one hour. I used my card on my phone and received a note from my bank to say I had paid 'Myparkingspace' £1. I screen shot this payment and their screen, as on their computer display it said, if you are struggling to may a payment, use Google or Apple pay. But my £1 went through fine and I went to get a birthday card from town as planned. After 24 mins I returned and left. Then it started, I had letters from Parkmaven telling me that I didnt pay and to pay £100, I sent all the information to them, the screen shots on my phone and a letter from Nat West Bank with the transaction number of the £1 that I paid them. They said that they would not accept it. I emailed this and put in on their portal (useless) and they still wouldn't. This letter has been stamped and signed by the Manager of the Bank too. They sent my details, breaking GDPR guidelines to DCBL Bayliffs and they would not stop calling me to pay £170 fine (now increased). They called and sent letters and I explained that I have paid my £1 to park on the Parkmaven Car Park and that they have had evidence. They told me I was lying. Then in November I had Court Documents come through the post on 19th November, the Court Documents were dated 30th October and I have 14 days to contest receiving a CCJ on my credit file. So, they didnt send the documents to me on time as it was past 14 days. I emailed and copied in - Parkmaven, the Court and DCBL. I had no reply and the next day a CCJ was put on my credit report. I have to apply for a Mortgage this month. I had to pay £285 to DCBL to get this CCJ removed on 20th December 2025. I have contacted the Police as this is criminal activity and I am progressing with Claims for Loss of Earnings, Harrassment, Breach of GDPR and Breach of Administration of Justice Act 1970 (Section 40). This company Parkmaven based in Central London are nothing but thieves and they are earning money on the back of Criminal Activity. You only have to read the comments here on Trust Pilot to see how much money they are stealing from people every day. The Police were brilliant and confirmed that this company needs to be investigated for Theft and Fraud. You will notice that Parkmaven will never comment on Trustpilot as they know their behaviour is illegal. The people of Lichfield are also aware that this company are crooks, they have a facebook page set up to warn people to not use their car parks. your day will come Parkmaven and I will tell the world via Media including National Newspapers that you are thieves. Your day in Court will come, trust me.

Absolutely disgraceful customer service, accidently ended up mixing up the numbers on our new cars numberplate and paid the toll for my session(£1.00), received a £100 fine saying I had not paid when I had, contested it and they rejected it saying "Even though the car you paid for (the wrong numberplate) did not enter the car parking space you still owe us £20 for the inconvenience" So technically I did pay, my car went in and out of the space and the numberplate i put did not, so on the books its not cost them Absolutely anything they still wanted money. Not open to any agreement, very hard to get in contact with if at all. Rubbish robbing dogs.

would rate it nil if i could, ate at the preston brook beefeater, put my car reg in machine off a photo of car on my mobile so i know i put right reg, few weeks letter with a fine, sent screenshot bank for beefeater meal and reward point statement,got email saying received, then second reminder to pay fine, sent it recorded delivery next, spoke beefeater staff we go their a lot. they are not interested, staff admin machine not working all the time we have seen them write regs down and run to premier inn hotel on site and enter on their machine so they could of put wrong reg in, a few people have been in with paking fine letters, hell will freeze over before i pay the fine,still waiting for their reply to letter in post

I always use this car park and I received a parking fine, though I paid and also thought this car park has got expensive.
Received a parking fine, because I took 3 minutes and 87 seconds to leave since paying. I had my three year old with me so does that mean I have to walk to my car securely click my child in and leave under a minute or I get fined? What a joke!
Can’t believe how many reviews there are for parking fines. Not going to use this car park anymore.

Double dipping issue

Visisted car park evening 16th december and separately morning 17th - they charged me for being there the whole time!

I have parked and entered the correct registration number and paid, I have received notification that payment has been received, later I have received a letter from the same company that I have to pay a fin because the car did not registered in their system.
I have appealed and after the appeal they ask now for £20. But why?

Parked at beefeater Heaton park Manchester the registration thing was not working properly the staff set it needed buses changing 2 weeks later I got a lerer a parking fine saying pay 100 pounds or 60 pounds if prayed in 28 days so I went to pay 60 pounds you could only pay online by a link so when I went online the only payment was to pay £100.00 pounds it's a con job making money off car drivers

Got a PCN for driving through a car park. Didn't even park

Extortionate penalty for short time in car park.

Trust pilot please have a no star rating added as some services don't deserve any stars. I received and appealed a parking charge notice,following entry and exit within 5 minutes following no parking spaces. I therefore parked in another multistorey car park and have evidence of receipts of date and time. I surely couldn't be parked in two car parks at the same time can I ? Fraudulent issue of timing of entry and exit was documented on the notice. These scammers are getting so desperate to make money they harass public with unfounded parking charges. Please be made aware.

Rate this at 0. I parked at Astle Retail Car Park and paid the fine until 2:30am but left at 1am. Received a fine and as many said before the appeal link does not work. It says cannot find ticket when I put in the reference number for appeal but yet when I put the same reference number in to pay it can find it. I have filled out the contact forms with no reply. Has anyone know how to deal with this. I am not paying this. How is it so many person is affected by this company but nothing is done?

Parked in one of their carparks and paid, specifying my reg number. Later received a fine, but the ANPR had got one of the letters wrong (thought letter was I when the correct letter is L). It was almost impossible to appeal and took forever to get a response. Eventually they responded saying it was my fault and that I had put in the numberplate incorrectly, which I hadn't. I eventually got them to acknowledge it was their error not mine, and remove the charge, but it was a long and painful process. Good luck if you do get an incorrect charge from them!

Incompetent and useless. Claim you’ve overstayed your parking but can’t prove it. Pathetic efforts, better luck next time losers

If I could give 0 stars I would. Absolutely shocking company, paid my parking at the Cornmill SC, got a letter saying unpaid parking a couple weeks later. I disputed the letter, showing evidence of payment and times arriving AND leaving, however it was declined. Tried contacting them; no phone number whatsoever. I tried to contact through email, however they replied to me AFTER the payment was due. They lowered the charge to £20 for my ‘efforts’ to show proof, however I didn’t owe a penny. Now battling against DCBL and legal action. Stay away from this appalling parking company, the reviews on this page are enough to show how fraudulent these people really are.