Not a bad dress, looks fairly nice on but won’t be needed so want to return. Unfortunately the return has to be sent to CHINA. Their return policy stated the return postage is at the buyers expense, w... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing. The delivery company delivered my parcel practically on the street and someone took it. Parthea sent me my parcel as a gesture of goodwill and I’m so grateful.
Dress is sheer, it looks nice in pics online but real life, you can see everything through it. Its also poor/low quality fabric and bad finish. I.e the hem etc. Also dont waste your money go... Toon meer
bad quality material. not easy to make a return - you have to send to China on your own costs
Bedrijfsgegevens
Geschreven door het bedrijf
Discover your perfect party look at PartheaFashion! Elevate your style with our affordable and trendy party dresses tailored for bold and vibrant women aged 18-45. Unleash your confidence and embrace the latest fashion without breaking the bank.
Contactgegevens
2,7
Slecht
38 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing quality 🫶🫶
15 oktober 2025
Just helping people not get scammed
Just helping people not scammed. My friend bought from you and said that the return policy is ridiculous and was forced to keep a dress that was lacking in quality. I almost bought from you guys… so glad I decided to check here. I will warn all my friends off from buying from you guys. Ridiculous!
30 september 2025
Review zonder uitnodiging
Not worth it, looks cheap
Some dresses look nice, others look so cheap and trashy! Retoure is only possible if you send it back to China for 40€ (even though it has been sent from my own country to me).
I would not buy there again, waste of money
8 augustus 2025
Review zonder uitnodiging
Antwoord van PartheaFashion
Thank you for your feedback—we’re sorry to hear about your experience. Quality is important to us, and we regret that some items didn’t meet your expectations.
To make it right, we’d like to offer you a partial refund/store credit for the items you disliked—no return needed. Please check your inbox for details.
We appreciate your honesty and hope to serve you better in the future.
Best regards,
Selina
The return policy is ridiculous
16 juli 2025
Antwoord van PartheaFashion
We sincerely apologize for any inconvenience caused by our return policy. We aim to provide a fair and transparent process for all customers. If you encountered any issues, please contact our customer support at Selina@partheafashion.com, and we’ll do our best to assist you. Thank you for your feedback—it helps us improve!
Great customer service and the dress I…
Great customer service and the dress I ordered is so gorgeous and high quality! Highly recommend this shop
15 juli 2025
I ordered a dress that was too large
I ordered a dress that was too large, and the quality did not meet my expectations. I read the refund policy beforehand, and it never mentioned that I would have to ship the item back to China. It seems unreasonable that, to save on shipping costs, I have to agree to keep the item, and in return, they will send me a discount code for future purchases.
29 juli 2025
Review zonder uitnodiging
Antwoord van PartheaFashion
Dear Valued Customer,
Thank you for sharing your feedback with us. We sincerely apologize that your recent experience with the dress did not meet your expectations, and we regret any inconvenience caused regarding the return process.
Your comments are incredibly important to us, and we’ve taken note of your concerns to improve our product descriptions and policies for better clarity in the future.
We truly appreciate your understanding and hope to have the opportunity to serve you better next time.
Wishing you all the best!
Antwoord van PartheaFashion
Dear,
We sincerely apologize for the inconvenience caused by the zipper issue. To assist you promptly, please contact our customer service team at selina@partheafashion.com with your order details. We’ll gladly offer you a free replacement or a full refund without return—whichever you prefer.
Your satisfaction is our priority, and we appreciate your patience as we resolve this for you.
Best regards,
Selina
The return policy is awful
The return policy is awful - have to cover the cost yourself no shipping label provided and have to ship all the way back to china and not somewhere in the country. If you are providing worldwide shipping the return service should be just as good and efficient and easy for the customers as
16 juni 2025
Antwoord van PartheaFashion
Thank you for your honest feedback about our return process. We sincerely apologize for the inconvenience this has caused you—we understand how frustrating it is to cover return shipping costs, especially for international orders.
To simplify things and minimize your loss, we’d like to offer you an alternative solution: You can keep the item, and we’ll provide you with a discount code equal to its value, valid for any future purchase in our store. This way, you won’t need to ship anything back, and you’ll still get the full value of your original order.
We’re actively working to improve our return policies (including exploring local return centers), and your feedback is invaluable in helping us make these changes. If this solution works for you, please let us know, and we’ll generate the code right away.
Again, we appreciate your patience and understanding. Our goal is to make your shopping experience as seamless as possible.
the dress Arived however it was too…
the dress Arived however it was too small and when i tried to get a refund i was ignored.
19 mei 2025
Review zonder uitnodiging
Antwoord van PartheaFashion
Dear,
Thank you for your feedback. We did receive your refund request email. However, when we tried to reply, we encountered an issue — your email inbox appears to be full, and our message with the refund policy could not be delivered.
Please kindly clear some space in your inbox so that we can resend the information and assist you with the refund process as soon as possible.
Thank you for your understanding and cooperation.
Best regards,
Selina
Delivery Delay
The delivery company delayed my package and I emailed the company saying I didn’t want it anymore and never got a response. I want to return this and get my money back.
16 mei 2025
Antwoord van PartheaFashion
Dear,
Thank you for your feedback. We sincerely value your experience and have thoroughly checked our system, but we currently have no record of receiving your email requesting order cancellation.
To resolve this as quickly as possible, could you kindly provide:
The date the email was sent,
The email address used, or
Your order number?
This will help us investigate further. Alternatively, you may contact our customer service team directly at Selina@partheafashion.com for immediate assistance with a refund or return.
We apologize for any inconvenience and appreciate your understanding.
Best regards,
Selina
SCAM
Parcel says delivered in Waltham cross however I do not live there.
I asked for a refund the second I didn’t get a order confirmation email as I found this suspicious.
This seems like a scam.
I spent around £80 on two dresses with no evidence of this purchase as I never got an email to confirm.
I need a refund I do not have my items. I have emailed but nothing.
Will be contacting ombudsman if not.
12 april 2025
Review zonder uitnodiging
Antwoord van PartheaFashion
Thank you for your feedback, and we’re sorry to hear about your concerns. We’d like to clarify a few points to help resolve this:
Order Confirmation Email: Our records show that no email address was provided during checkout, which is why you did not receive a confirmation. Rest assured, your order was processed successfully.
Delivery Status: The tracking shows your parcel was delivered to your address—not to "Waltham Cross." The mention of "Waltham Cross" refers to our local courier’s depot, where deliveries are dispatched from, not the final delivery location.
Where to Check: The courier has confirmed the package was left on your front porch. Could you please:
Double-check around your property (e.g., porch, back door, or safe spaces).
Ask neighbors or household members if they accepted it on your behalf.
Verify with your mailbox in case it was placed there.
We value your satisfaction and are happy to assist—just reach out via selina@partheafashion.com.
Kind regards,
Selina
Super comfortable and fits very nice.
Super comfortable and fits very nice.
Got many compliments.
18 maart 2025
The shipping was longer than expected
The shipping was longer than expected, my package came in open, the plastic bag inside was also broken and the dress was too short
18 december 2024
Seems like I got scammed
Seems like I got scammed. Company insists that items were delivered, but I have not received my order. Will be disputing the charges with my CC company.
10 december 2024
Review zonder uitnodiging
Antwoord van PartheaFashion
Hello, we sincerely apologize for the inconvenience caused. The logistics provider has informed us that due to a local workers' strike in Canada, there have been varying degrees of delays in logistics. As a result, your package has been put on hold. Once logistics operations resume, we will notify you immediately.
Did not receive my items
Did not receive my items! Says delivered but never got them.
15 november 2024
Antwoord van PartheaFashion
Hello.
The logistics company provided a photo of the delivery to prove that the package has indeed been delivered. Please ask your family or neighbors if they have picked up the package for you. If you still can't find your package, please contact customer service on the logistics company's official website. Thank you.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.