The Parthenon CompanyReviews 

Quick turnaround is the most needed. Since I am on Medicare, they want me to have as few as possible appliances before ordering. This makes it very stressful when I have an ileostomy. The politeness your staff give is an added plus.

Easy to order

I ordered from here and from another site at the same time, a Friday. I received my shipment from the other company on Monday, two full days before this company shipped my order at all, Wednesday. Still waiting to see how long until I receive the shipment. No tracking info was given. Good prices for some items, just make sure you order 1.5 to 2 weeks (guessing) in advance.

Update: (tl;dr) I finally received the tracking info Thursday (day 6, the next day after I received the "shipped" notification) and received the order Friday (day 7). Although it was nerve-racking, Stars have been updated to 5 for accuracy and meeting the promised shipping constraints. Will use again.

To clarify, I never said it was outside of the 5-7 day window, nor were there any expectations of next-day, I only compared it to another company that also said 5-7 days, from which I received tracking info the same day and the order 4 days earlier (day 3), which is very common in my experience when being quoted 5-7 days. Also, I didn't get the tracking info until day 6 for this order, which is after I was asked to leave a review and well within the "I've heard nothing from them, am I going to get my shipment in time?" range. Not sure if that's FedEx's or this company's "fault", but just a fact of my experience. At the time they requested a review, that was my current experience. It's not a knock on the company, just something to be aware of, and an example of why not to ask for reviews until the transaction is completed fully. I will use them again, and I've also recommended them to other people I know, and told them to make sure they allow a 1.5 week lead time, and what to expect about the lack (or lateness) of shipping status communication based on my only experience with them. If it's different in the future, I'll update it again if possible.

I order a mini 1 piece colostomy pouch.
They sent me a a 2 piece pouch, but only sent the pouch not the attachment, so it is worthless unless I use duck tape to attach it!

Neglecting to determine the number of items still on-hand, you followed up with a call to learn that amount. Not getting it the first time is simple growing pains; the thoroughness made a difference.
The replacement supplies could have been sent at a lower cost. I was not asked how soon I needed them.

Fast ship great packaging

Gave me what I needed and delivered quickly.

I called bcoz with a question about shipping. The Marathon product I was purchasing is for my daughter at a different address. The young woman who answered was very helpful in answering my question, so I said I wanted to order 3 boxes. The price she quoted was almost $9 more/box than what I saw on the website. She told me I could only get that price if I ordered online! I hung up and ordered online, but what a waste of time.

Good experience with this company. Very responsive and arrived timely

Great service. Will order again.

Very effective skin protector. I’ve had an ileostomy for 56 years. Have very fragile skin and this stuff really works to protect against breakdown.

Good attention
Speed delivery

Love how fast we get it and how easy to order thank you

Easy web navigation, good product, fast shipping. I'm a repeat customer, ordering ostomy products.

Parthenon has by far the best price for Devrom on the market! I've tried going without using the product in the hopes of saving a little money...but it was not worth sacrificing my self confidence. I highly recommend Devrom!!

Prices are better here than anywhere for the product I use. I have never had an issue with receiving the wrong products or with shipping.

Great service and excellent products delivered quickly!

Customer service is EXCELLENT . They find ways to address issues and concerns . This is most helpful since I need medical devices that are only available from Parthenon .

I had to change order and your return call was prompt. Delivery was fast