The parts I ordered were no where close to the parts I received. I was also shorted 3/4 of my original order. The phone call to customer service was useless as I was told to email them by someone wh... Toon meer
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Lees wat reviewers zeggen
They send you the wrong part after they tell you which part number you, need charge you shipping and a restocking fee. It takes more than 3 days to get back to you about an order and that's after wayi... Toon meer
Hard to believe a company could be this bad. They hey will take your order and over charge for shipping butt communication stops and it took three months to get a refund. They actually made it seem... Toon meer
They don't respond to emails or phone messages. I tried calling multiple times, but was sent to voicemail immediately. I emailed twice but no response. I placed an order 3 weeks ago and haven't rec... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We supply Restaurant equipment parts, restaurant parts, commercial food equipment parts, ice maker parts, ice machine parts, fryer parts.
Contactgegevens
1 Radisson Plaza Ste 800 New Rochelle, NY, 10801, New york, Verenigde Staten
- +(315) 675 7792
- contact@partsfps.com
- partsfps.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Part arrived quickly.
Order # 138284
Order # 138284
I did not receive one of the items I ordered
Called twice and was told both times they would see about it and call me back. Never heard a word
Sent wrong parts, didn't fix the problem
We ordered 6 parts for an urgent oven door repair. Instead, we were shipped a temperature probe for an ice machine. Not helpful.
This company is unreachable by phone. They responded to emails eventually, usually in the middle of the night, after being informed that I was going to dispute the charge with our bank. And even then, instead of just giving us a refund for the parts they never sent us, or better yet sending us the parts we ordered and urgently needed, they sent us a return label to send them back their ice machine probe.
All in all it was a big waste of our time, and we had to go to our bank to get our money back. Order from someone reputable and don't waste your time with these guys.
Great Parts Store
Parts were correct, packed well and arrived on time. Only reason I used a 4 star was I have sent an email with questions for additional parts and no response for two weeks. Telephone number works but no answer . Otherwise I would have gave a 5 star
how quick i got the part
Just get in line.....and wait.....
Placed an order for a part that was listed as "in stock" and could be promptly shipped (3-5 days). Got prompt confirmation of the order and the charge to my card.....and waited. After a week, I called twice (no answer either time) and emailed (twice)....AND just today finally got an email that the part is NOT in stock and would take an additional 2-3 weeks to get to me......canceled the order and won't use these folks again.......nope......
no place to put PO#'s so when the part…
no place to put PO#'s so when the part comes in i have to search the jobs to find out what part they ordered and if the parts from you match the order. This is a needed item to be added to ordering.
the order was for clip light cover…
the order was for clip light cover which only recd
3 clips , still awaiting the package of 30 clips
to complete the order.
can you help with this order
Found what I was looking for on time
They had the product I needed and…
They had the product I needed and shipped quickly for better price than others.
Order #132769
I placed a order on September 25 and still haven't received it. I've called several times but after the first call they said they had to check on it and never called back. It's funny the first time I called I got a answer on the second ring so I must be in a do not answer list now. Needless to say I lost a good customer because of this scam. Warning do not buy from this place
I order 2 items and only one was…
I order 2 items and only one was shipped to me and was charged for 2 and called and emailed but no one replied nor answered the phone
Fast service from start to finish
Fast shipping and fair prices
Great pricing/ products but…
Great pricing for products and everything item has worked perfectly but the app is still broken and won't let me order. Have had to order through email which is kind of a hassle.
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