The parts I ordered were no where close to the parts I received. I was also shorted 3/4 of my original order. The phone call to customer service was useless as I was told to email them by someone wh... Toon meer
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Lees wat reviewers zeggen
They send you the wrong part after they tell you which part number you, need charge you shipping and a restocking fee. It takes more than 3 days to get back to you about an order and that's after wayi... Toon meer
Hard to believe a company could be this bad. They hey will take your order and over charge for shipping butt communication stops and it took three months to get a refund. They actually made it seem... Toon meer
They don't respond to emails or phone messages. I tried calling multiple times, but was sent to voicemail immediately. I emailed twice but no response. I placed an order 3 weeks ago and haven't rec... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We supply Restaurant equipment parts, restaurant parts, commercial food equipment parts, ice maker parts, ice machine parts, fryer parts.
Contactgegevens
1 Radisson Plaza Ste 800 New Rochelle, NY, 10801, New york, Verenigde Staten
- +(315) 675 7792
- contact@partsfps.com
- partsfps.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order and fast shipping.
SHUT THIS PLACE DOWN!!!! SCAMMERS
If I could give 0 stars I would. I ordered a part from here they sent me a o ring but not the water sensor then the guy tells me he will call me back after he speaks to the warehouse 2 days in a row. I paid $52 in shipping and inky received 1 out of 2 parts so I co tact through email and they tried telling me it is on national backorder and won't be available till the middle of November. I ordered from a different company and got it in less than a week. I demanded a refund still no response from these jokers. Customer service sucked they don't return calls. DONT ORDER FROM THIS PLACE YOU WILL GET SCREWED. SOMEONE NEEDS TO SHUT THIS PLACE DOWN FOR GOOD.
The part that came in was broken
The part that came in was broken, I had to rebuy the ice machine part and paid for overnight because I own a motel and had to get the machine working right away because it was down for about a week. Order Thurs. 2nd part did not show up till Monday. And I still have to deal now with returning the 1st one and pay for shipping again to hopfully get my money back.
NEW CUSTOMER EXPERIANCE; with PartsFPS
Since we have discovered PartsFPS it has been a refreshing discovery.
1- Their pricing is very competitive
2- They respond by email on any shipping holdups- acknowledge orders promptly, and ship out in stock items rapidly
3- They appear to offer most mfg parts for a one source stop & parts replacement source.
Falsely advertises that they have parts…
Falsely advertises that they have parts in stock. They don't answer phone calls. You are emailing back and forth to resolve the refund issue. They wasted my time!!!
Vulcan 0ven door hinges
Ordered 2 0ven door hinges, received timely and fit the old Vulcan stove at best price. thank you
Excellent service and worth buying
False advertising
False advertising about having an in stock. Then sends an email saying it will be like 3-4 months before.
genuine spare and fastest delivery
genuine spare and fastest delivery
i would like to suggest that parts fps should launch the mobile application for better customer experience.
In stock!!!!!!
I ordered 2 parts that were in stock. The first part took a month to come in. The 2nd part I'm told will be here by the end of the month thats 3 months later. Both parts were listed as in Stock!!!!
Easy checkout and the product arrived…
Easy checkout and the product arrived on time. The price was lower than others as well.
We ordered part in March & didn’t…
We ordered part in March & didn’t receive it till the end of July. We emailed consistently & were told it was on nationwide back order yet it was paid for in March when we were told it was in stock.
The only issue I have was that has been a couple times that you get parts in back order and you didnt let me know until the order arrived incomplete
The only issued I had was that a couple times you didnt let me know about parts being in back order until I received the order incomplete.
Fast and very competitive prices
Fast and very competitive prices.
Delivery was packaged well and arrived quickly in perfect condition.
Great place to buy quality parts
I made the order wenesday 6 july 2022…
I made the order wenesday 6 july 2022 but now is Monday I paid $64 for second bussines days but still monday and do not recived the order...in other word you stolen $64 bad service
Reliable Vendor
We been using PartsFPS to supply us with a component that our usual vendor can not supply us with...they have been great with communication and on-time deliveries :)
You did great job
I placed an order
I placed an order, received a partial of my order, was never told that the parts not received were on back order but was charged for the complete order.
No customer service
Funny thing is, I call and email multiple request to adjust my order and never hear anything back, but you guys have sent me so many review/survey requests I now feel obligated to answer one. Zero replies from customer service, on communication all I get are these annoying surveys.
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