PartsFPS Reviews 

I've been servicing commercial cooking equipment for over 30 years. FPS parts has been a lifesaver to some of my customers , quality parts at a reasonable price have been hard to come by in the last few years. Not only is their website easy to use , the shipping is fast and very reasonable.

Called and Emailed to confirm part would work But did not. Cost of part was $91.77 Refund was only $72!!!
Rip off!!
was asked to email customer service again. My review stands until I get a refund!

Didn't receive order, would not answer phone.

Ordered about $580 worth of items, but didn't receive order, even though UPS showed that it was shipped. They could have used the wrong address to show that the order was shipped.

I ordered and paid for a quantity of 4 of an item and only received 1 item. I tried calling the service number and the gentleman that answered was very rude and hung up on me. He said my other parts are coming and hung up the phone. As of today I still have not received the rest of my order

Sent out wrong parts, the new world we live in. Took in the short on this one
Had correct model serial.

I ordered parts for a Hobart mixer. Part of the order was shipped immediately - great job. Some of the parts I ordered were no longer available and FPS refunded the amount I paid for those parts and they refunded the shipping too. Very much appreciated!
I will order from them again!

I received exactly what I ordered and it was shipped and arrived on time.

The purchase side of this transaction was great. Let's hope the return process equals that level of service.

EXCELENT AND FAST SERVICE...VERY AFFORDABLE PRICES

Hard to find items are in stock and shipped in a timely manner.

I had made several purchase by now of equipment there are fragile to handle. Replacement of new equipment was promptly conducted. I do have to say that communication is poor via telephone. Via email it is excellent communication and prompt overall I am very satisfied with your services and I think I will keep using and buying your products and I will highly recommend parts FPS to my business associates.

All parts were in stock and fast delivery!

First time customer. Ordered APW infinite controls for food warmers that were "in stock". A month later I inquired where my order was. Was told about a nationwide shortage. These were "in stock" on their website. I ordered what I wanted from Amazon. Received in less than a week.

Contacted PartsFPS several times. Eventually recieved a package nearly 2 months after ordering. Wrong parts. Returned them. Never will do business with them again.

never again. worst service ever. don't even know where to start. Nightmare .4 months later and zero response. no product I was promised and no refund and no response for that matter.

Phone number is for a verizon wireless and was
"Temporally unavailable" most times when i called. The one time i did get a contact Sam said some one would get back to me by end of day. I asked when was end of their day and he said 7 easten. NO Call Backs. They did Not Send half of my order and no reason why.

I received all parts I ordered in a timely manner and at a lower price than other parts companies. The quantities were confused, but they corrected issue promptly!

Everything is terrible. Customer service was bad .I ordered twice with wrong item.

Finding the items we needed to repair our juicer was quick and painless. Our order was placed and items were received super fast. We are extremely pleased and will definitely order again as needed.

good price, fast shipment, correct item,