partsofcanada.com Reviews 186

The part was OEM quality. Fast delivery. Good costumer service

Absolutely the worse company I have ever had the displeasure of dealing with.
I am still waiting for my refund on a returned part 3 MONTHS after an in-person return. I reach out every 2 weeks on the phone and am told each time that the returns team will get back to me, yet they never do.

Avoid AT ALL COSTS. It's a scam.

I purchased a replacement LG Dryer Drive Motor Assembly (4681EL1008A) from Parts of Canada Ltd. after the original motor failed. The replacement motor was very well built and fit perfectly, just like the original OEM version. Installation was straightforward and everything lined up exactly as it should.

Since replacing the drive motor, the dryer has been running great and working just like it did before the original motor failed. I’m very happy with the quality of the part and my purchase overall.

Ordered a part on their website. Got a call next day claiming there was an unknown tarrif that I would have to agree to pay. They said anywhere from 20-50% of the cost. Cancelled order and still haven't received a refund. Their phone # doesnt work and emails to them are getting kicked back. BEWARE

Good selection and quick service, thanks!

Great delivery and product!. I ordered GE door lock and it works perfectly.

Great customer support, Anum helped me with replacement and fast delivery. Staffs are friendly and reply promptly. Highly recommended.

Do not buy from them it is a fraud if they send you a wrong part
They do not akcnowlege the mistake.
After months of insisting I was given a return number and sent the part back
Now they say they cant refund 1 sealed but the other unsealed ( how can I asses the part is correct without opening)
But even with the part they do not do the refund.
They have the money the parts and I paid import rights and postage back.
Stay away from then.

If only they could ship the correct part. Two times wrong and I'm done. Poor experience. Never again.

I ordered a product based on how it was presented online, but what I received was not the same item and was incompatible with my needs. This was a misrepresentation, not a change of mind.

To confirm whether the part was correct, I had to open the box. The item itself remained unused and sealed in its original plastic packaging. Despite this, my refund request was denied solely because the outer box was opened, which leaves customers with no reasonable way to verify incorrect or misleading listings.

I provided photos showing that the product received was different from what was advertised, but this was disregarded. Instead of issuing a refund, I was offered store credit, which is not an appropriate resolution when the product was misrepresented.

The outcome is that I am left with an unusable item and no refund. Based on this experience, I would advise caution when purchasing, as resolving issues with incorrect or misleading products appears to be difficult.

⭐☆☆☆☆

Stay away from this company—it's terrible.
The order I received is completely different from the online description! The model number on their website matched the one I bought from another store before, but the model they shipped is entirely different from the picture. The burner is about one centimeter smaller, and the power connection is different too—it simply won't fit. I immediately contacted the seller. An automated reply instructed me to report the incorrect part on their website. After submitting the form, someone reached out asking for photos and the model number. I provided everything as requested, but now weeks have passed. I've sent several emails with no response whatsoever. Stay away from this company—it's terrible.

Good pricing, good communication, fast shipping, product was as advertised, was well packaged and arrived in perfect condition. I would recommend PARTS CANADA for all appliance parts.

Parts of Canada delivered our new oven heating element quickly, for the best price and with safe packaging. Easy to install and works as expected. Best price out there!

This company has the worst customer service I have ever experienced. I ordered a part based on the fact that it said on their website it would fit with my oven. It did not. I followed their instructions to return and have been getting the run around for well over a month. They are a joke and I would not run the risk of buying from them

Part worked great delivery was timely. Overall good experience. Would buy from them again!

I had called and talked to someone at the company and asked them if i ordered from them and it wasn’t what i needed i could send back with no questions or problems i received the fan that i thought was what was needed but wasn’t i didn’t open or use it at all i sent emails and tried to contact them but no return or response after they sold the product and was paid its very very bad service after

Parts arrived on time and worked a charm!

The parts I ordered were the correct parts, unit has been running great since I installed them. It wasn’t the original but the cross reference an updated part and it perfect. Shipping was fast and painless, also with a follow up call on things.

Super fast delivery and the part had the best price out there!

Fast delivery, saved costly repair or oven replacement before Christmas dinner.