Pastdue Credit Solutions Reviews 

Horrendous customer service, slow (or no) responses before sending further harassing emails. Log in on website doesn’t work.

HMRC said they do not know this business?

13th August 2025 2.45pm

Having just spoken with HMRC directly and made a payment, they have never heard of Pastdue.

They have been harassing for payments for months.

If you owe HMRC, pay them directly online, you do NOT owe this company anything whatsoever.

Nothing more.needs to be said

My dealings with them on behalf of a family member who has been ill have been very good. They have been sympathetic and gave me ways to send through appropriate evidence. Holds were put on the account when i got in touch and then the account was subject to breathing space. Then got in touch and given various options of how to resolve. Fortunately was able to settle in full and a staff member took me through this. Just awaiting confirmation email of this to land. So far they have been very helpful and easy to deal with but I did keep in regular contact especially on receipt of written comms that came through the post

Harrasment!

I cleared my debt with Eon when I moved house, I have informed at least 6 different people at PDCS of this and they all confirmed they would remove me from the system. However, 2 months later and I still receive multiple calls a day. Disgusting company and disgusting behaviour.

Persistent harassment in respect of a small HMRC penalty of around £200 that I will simply not pay.

The penalty was computer generated on technicality. Had an estimated payment on account removed but when I filed my tax return and paid a large bill on time and in full, HMRC decided to issue a penalty despite payment on account figure being of a very similar amount.

It is not fair for self employed to pay a large sum in advance of earnings when this money is needed to fund future work. HMRC should also make the process much easier and the computer won’t just send letters to generate revenues.

Stop trying to call me because my disability simply won’t allow me to take the call. All Glasgow numbers are blocked. No, I am not going to lose a day’s pay trying to contact HMRC only to get cut off or told they cannot assist etc.

Go and chase the large corporations and HNWI that haven’t paid their taxes! Keep sending letters at your cost, it will be returned or recycled!

Had an ongoing dispute with So Energy for over a year now. They passed the account to these harassers even though I’ve told them multiple times my dispute is ongoing. It is ILLEGAL to pursue a disputed debt.
If they are harassing you, report them to the Financial Conduct Authority and the Financial Ombudsman.

Trying to pay over the phone, inputted all card details, CVV, DOB, Address and then it said payment unsuccessful but the card isn't the issue and all the details were inputted twice, correct both times
And to top off the phone call, it came up as Suspected Fraud instead of the caller ID
Also tried to pay online and that didn't work either as it said some of my details were incorrect "Please correct details in red boxes" and they all had green ticks next to them

Not sure what to do now as the phone directory said to hold the line and then the phone call ended after it said all staff are busy

Top notch service

I’m trying to pay and I can’t login - emailed to ask to login and no luck - so I’ve set some time aside to call them at a time convenient for the UK as calling from Australia and the number provided doesn’t work. At wits end and getting reminder emails to pay?! Then send me a link, give me a way I can pay!!!!!!!

I am not the person !!
You have now been calling my mobile for over two years. Despite me proving I am no the person from the customer ID and several broken promises that you have removed my mobile number guess what still more calls coming in !! Looking at the online reviews I'm stunned you've not made an appearance on BBC Watchdog....YET !!

As an ex employee I can tell you that this company are nothing but sharks. They say help people with affordable bills but we get ostracised and watched if we don't get enough payments. Sometimes in a day nobody can pay, and we're made to feel like we're not doing a good job if we're not harassing people for money. The managers are useless and don't know what they're doing. The staff turnout is insane. They hire at least 4 groups of 30 every week because the work environment is so toxic and the managers are so useless. Don't pay them a penny and take them to court if they're harassing you. Especially for Thames Water, they're nothing but crooked leeches

I was struggling with my everyday bills so I contacted past due and told them so they put my account on hold for 30 days so I can sort my finances and meet my everyday bills then today I checked my bank only to see that they have gone ahead and taken my monthly payment leaving me with no money to live on I am absolutely appalled

If I could put less than one I would. I constantly sent me an email saying I owe sky money. I have sent them proof that sky sent me an email saying account paid in full but they have completely ignored my requests to look into this and just keep sending me emails to pay up.

I received a random text five days ago with a quote number regarding a sky mobile account. At the time I was sure it had been paid off but I went onto the online portal and see I owed allegedly £1800 to sky mobile. I stupidly logged in And as I couldn’t find anybody to talk to I emailed them on their complaint line. Today I have received an email back but the first bit said RE spam***Which has triggered my alarm bells. After reading the reviews on here, I will not reply to them. I was wondering if anybody knew where to complain to please.

useless, totally useless. Branav also useless

SCAM SCAM SCAM DO NOT PAY THEM HAD ME OFF SATING I NEED TO PAY A WATER BILL IVER DUE WHICH I PAY ONLY TO FIND OUT I STILL O MONEY TO UNITED UTILIES WHAT A JOKE IAM ASHAME I DIDNT CHECK FIRST

Leaving a feedback of 1 as I cant give a zero or negative figure. Dreadful do not do anything but send harassing emails for non existent debts. Record any phone calls with them

If I could put a zero I would, what a complete waste of time and resources it is dealing with this company. All calls are scripted and you may have been talking to AI as it was impossible for them to deal with your account. Even after numerous conversations and requests my complaints fell on deaf ears until I asked for this to escalated to a manager. More training is absolutely necessary within this company on all aspects of dealing with issues.
Glad that I will never have to deal with this company again!

Letter sent to me explaining I owe £80 to Dvla for non renewal of Tax because I had sold my vehicle. Have attempted to contact them through the website to make a payment but their website does not accept any details and shows "error" when you try-I have also attempted to ring to no avail - this is probably an excuse to charge more on the penalty notice and increase the stress people are already under no doubt

DO NOT TRUST THEM! I was a victim of identity fraud with Tesco mobile. Tesco resolved this and CLOSED THE ACCOUNT, wrote me a letter. This company has been harassing me with emails, asking for payment for an OVERDUE TESCO ACCOUNT!
You cannot even contact these people, the mobile number they have provided DOES NOT EXIST. The email they provide is an opt out one which does not exist!
Please man up and leave your contact details here so we can contact you and expose just how fraud you are! You are worse than the scammers! I have included your so called customer ID.