Pastdue Credit Solutions Reviews 

790
TrustScore 1.5 uit 5

1,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Useless. Couldn’t understand that I just needed to know if my departed mother was paying a direct debit or a one off outstanding bill. Couldn’t answer simple questions. Answered all the questions in a... Toon meer

Beoordeeld met 1 van de 5 sterren

Scam letter. I received a letter claiming almost £5000 as an HMRC dept. HMRC do not agree as I owe them nothing and have correspondence to prove it. If I did they say they would have changed my tax co... Toon meer

Beoordeeld met 1 van de 5 sterren

Wow, where do I start ? HMRC "debt" passed to them in error as payments already being made (95% of debt repaid with 3 payts remaining) to HMRC. Despite 3 hours and 22 text messages (mostly to ID sel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Tried to set up a sensible, affordable repayment plan and all went well until it got to the final hurdle when “David” quadrupled the offer and we were right back where we started!!! Basically the wo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Incassobureau
  2. Incasseerder
  3. Niet-bancaire financiële diensten

Geschreven door het bedrijf

At Past Due Credit Solutions, we help customers and organisations resolve outstanding balances fairly, professionally, and with understanding. We work with leading businesses and public sector organisations across the UK, supporting customers through clear communication, flexible repayment options, and practical assistance tailored to individual circumstances. We recognise that financial situations can change, which is why our teams are trained to listen, support, and work collaboratively to find appropriate solutions. As an FCA-authorised and CSA-accredited organisation, we are committed to treating customers fairly and delivering a high standard of service at every stage of the customer journey.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

790 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 37% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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1,4

Alle reviews

(790)

72 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I am being harassed by this company

I am being harassed by this company. They have caused me so much stress unnecessarily because I do not owe Three money. The phone line costs money. The text line costs money and is another trap to collect more 'security' info. This company made £900,000 in profit in 2023 with money they stole. This is a horrible scam company and I have no clue how they are not in prison!

18 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This Company is a joke

This Company is a joke they have a complaint site attempting to stop unhappy customers complaining to genuine agencies and hoping customers will be fooled into thinking they are making a genuine complaint, BEWARE.
They also demand payments from people and demand personal details not for security reasons but to update their records to attempt to get additional information and a hold over customers.
If you contact them tell them nothing and tell them why your ringing such as "its already paid", "you don't owe the amount they are claiming", etc,.
DO NOT GIVE THEM ANY DETAILS OR CONFIRM THE DETAILS THEY HAVE FOR YOU.

18 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Here’s the Thing

You! Past due are abysmal and worthless. Dictating to people what they will do and not do
Here’s the Thing
No Credit Collection company anywhere can do anything except harass People. They have NO Power, they can not visit You, they can not force You to pay. In short, they can do absolutely nothing. Only the Person or Company you owe to, and even then, Most people pay the outstanding bill, way before any Legal Action takes place, it takes months to action. Therefore you are within your rights to contact the owed Company and mention it’s a waste of time involving Collection Agents
As for this Crowd of Individuals 🙄 They operate illegally

7 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a scam.

This company sent my 92-year-old uncle a bill for a debt to British Gas for £65.00. He has never had a contract with British Gas (always Scottish Gas), and he pays that by monthly direct debit which is automatically adjusted according to his usage. He is 'old school' never been in any debt and this was a shock for him. He was quite upset at the thought of being in debt. He ignored the first letter and now they have sent him a second one - absolutely disgraceful that they are getting the personal details of individuals and attempting to scam them.

27 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Two 20 minute phonecalls on hold

The first indication of this penalty was on the day the notice arrived; no reminders, no prior warning. Two twenty minute phone calls on hold yielded no response. I tried the text option and was connected with a robot who took security details. I then had brief contact with 'a person' again by text. No opportunity to discuss options. Eventually, to rid myself of the problem I tried paying by bank transfer but was told twice, by on-line banking security, that there was a problem with the site. (It had been checked at my bank, in person.) So, I sent a cheque for the full amount which will cause a dent in my budget. In spite of all the options listed, none really worked. The date option given below does not cover the horrendous, stressful three days from 17-19 February 2025. I hope that the cheque will resolve the situation.

17 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs SCAM!

Avoid at all costs. I filed for self assessment tax on the 31st January 2025 and got a letter from this company say I owe nearly £3k on the 6th February 2025. Barring in mind I already paid this. Complete scam artists praying on the weak who will pay up without knowing this a scam.

6 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam! Don't pay blindly!

We received a letter claiming we owe just under £22 in water charges from our old property. The first red flag was the fact that I am currently in credit with my water provider. Second red flag: The letter was addressed to my partner rather than me, even though the water account is in my name only. Third red flag: They claim they were appointed by United Utilities LIMITED. So I called UU to find out if this is legitimate. The lady confirmed that I am in credit and have no outstanding payments. She also confirmed that UU do not operate under Ltd. She advised to not pay anything. And I won't. So PastDue Credit Solutions can get lost!

Do not just pay blindly. Get in touch with whoever apparently appointed PastDue first.

10 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cowboys

Absolute cowboy operation, emails and letters about a debt I allegedly owe to Three (I don’t). Surely it is a breach of my data protection for Three to pass my email, mobile and address to these charlatans.

7 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't waste time - Take them to court immediately

Pastdue Credit Solutions unlawfully pursued me for a debt that was never mine. British Gas mistakenly assigned a previous tenant’s outstanding electricity bill (£792 for a single month!) to me. Despite my repeated explanations and evidence, Pastdue harassed me with threatening calls, treated me disrespectfully, and falsely claimed they had verified the debt with British Gas.

Thanks to the Citizens Advice Bureau, I escalated the issue legally and successfully had the case closed. However, the stress, anxiety, and mistreatment they caused me were unacceptable. Their tactics are unethical, and I strongly advise others to challenge any unjust claims from this company.

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The most wicked company in the world

The company threatened to record a payment default against me to damage my credit file because of £66.16 while I was in dispute with their client.
They inundated me with text messages and letters for money I never owed their client.

28 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful experience

I just tried to call up as I’m in debt and to my astonishment, the guy who answered the phone had such a strong accent I could not understand anything he said not to mention he had the wrong details for me. I had to put the phone down in the end because not only was he rude but he was completely illiterate and made no sense. Just hire people who speak English or people who are English that way English people will understand them. Working class people in lots of debt don’t want to have to desperately try to understand someone who barely speaks any English when it’s about their finances. Finances are very serious. Complete waste of time and I can’t get the help that I need. I’m going to have to contact a solicitors instead to get you vile swindlers off my back, clever set up you have putting people off calling and making it impossible for them to log into their account because you have the wrong details for them and that way you can keep charging the money customer ID3004 1110

25 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Impossible

This Company is impossible to deal with and as useless as a chocolate fireguard in communicating.No point in sending an email as they do not respond.

23 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fraud company, runs scams

This is a fraud company that sends out dodgy sms claiming to collect money, without the correct details. Do NOT click on their links. The download files have malware in them.

I called hmrc and they confirmed they didn't authorise any debt collection as there was nothing to pay.

Reported them to actionfraud police uk

20 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely awful experience

This company are absolutely awful to deal with. I have been sent a bill, OVO Energy Jan-March 2024 at my ex-partners house, when I moved out September 2023 and changed all my bills over. I have emailed them proof, claimed 'they don't accept email threads' - so I sent council tax bills etc to their head office to then have no confirmation anything was received. You try to call them, no response - you email them and your greeted with a chatbot and no response via email for days with little to no help when they do respond.

They are still texting me saying that I owe this money, for one I don't even have an OVO account!

20 januari 2025
Review zonder uitnodiging

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