Pawsome Paws Boutique Ltd Reviews 

796
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 1 van de 5 sterren

We used the online sizing tool and the harness that came for one dog still didn't fit. The front loop attachment is not fit for purpose. It causes the whole harness to turn around, restricting the dog... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been sjppping with pawsome paws boutique since we discovered the brand 12 months ago! The fit is perfect for our frenchie we often struggle with getting harnesses to fit her well due to her sh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been shopping with Pawsome Paws Boutique for quite a while now, and I can honestly say every order has been perfect! The delivery is so fast, everyone on the team is so friendly and you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I absolutely LOVE PPB!! The quality of their products and the fit of their harnesses on my miniature dachshund is just perfect (XS). Since purchasing products for my dog, I have now purchased a couple... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenwinkel

Geschreven door het bedrijf

WE LOVE DOGS! British Dog Brand The Most Unique Accessories To Get Your Paws On! #pawsomepawsboutique


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

796 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(796)

102 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Be careful if item doesn’t fit

Be careful if item doesn’t fit, despite using the online tool for measurements, when the item arrived it didn’t fit, no exchanges offered so item returned at a cost to me, went to reorder only to find the item had increased in price and basically told tough, so I’ve paid out nearly £10 delivery fees for an item I don’t have, wanted me to send a photo of item on my dog after I had sent it back, so wouldn’t recommend unfortunately based on their customer service,

Despite what they’re saying about looking into the item when it was returned, we’ve heard nothing from them, I eventually purchased the same item from somewhere else, in the size needed, who responded straight away to issues,

This company failed to respond over a weekend so left us no choice but to return item in the run up to Christmas promptly,

Just because you say happy new year, doesn’t make things better,

12 december 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Hi Sam,

I have had a look into this for you and I can see that the harness was returned back to us before we were able to help regarding the sizing issue. Because of this, we have agreed to take a look at the harness once this arrives, so that we can check if there is a sizing issue with this particular harness. If we do find an issue, we will of course reimburse the return charge that you have paid.

As a small business, unfortunately we are unable to pay for all customer returns, I hope you can understand. However, we always recommend reaching out to us first about issues before returning any items so that we can look at putting this right.

Apologies for any inconvenience caused.

I hope you had a lovely Christmas & New Year!

Beoordeeld met 5 van de 5 sterren

I would give ten stars if I could

I would give ten stars if I could. Absolutely fantastic company who deserves so much. I ordered a dog walking bag yesterday. It is perfect for my needs excellent quality, size etc,. and it has arrived this morning. I am so impressed. Never have I had a parcel come so quickly, especially so near Christmas, so well done to PAWSBOUTIQUE 👏👏👏👏👏I am a very happy customer

20 december 2024
Review zonder uitnodiging
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Thank you so much for your lovely review, we are so glad you love your new PPB bag! We really appreciate you taking the time to write us a review :) - Nat x

Beoordeeld met 5 van de 5 sterren

Customer service was amazing.

Had a problem with a harness but Nat was lovely and sorted the issue promptly. I sent it back and she sent a new one straight away as it was low stock. Thankyou so much Nat, can’t wait to put it on Enzo 😌⛰️💚

16 december 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Hi Holly, thank you so much for your lovely review. I'm so glad I could help and sort this out for you :)

Enzo is going to look amazing in his new Walkies Ready harness <3

Have a lovely Christmas + New Year!

Nat PPB x

Beoordeeld met 5 van de 5 sterren

Love pawsome paw boutique!

Love pawsome paw boutique!!
We had our last harness for three years! Definitely good quality!
Especially with a water obsessed golden retriever!!

17 november 2024
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much for your lovely review and a huge thank you for your continued support for PPB, it is greatly appreciated :) - Nat x

Beoordeeld met 5 van de 5 sterren

Beautiful dog harness

Beautiful dog harness, great colours, lovely quality, nice packaging, perfect 🙂

2 december 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much for your lovely review, we are so glad you have been loving your PPB harness :) - Nat x

Beoordeeld met 5 van de 5 sterren

My favourite harnesses

I love the Disney Range of harnesses and accessories. My two girl pugs when they wear them receive so many compliments.
My boy looks fabulous also. So well made.

17 november 2024
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much for your lovely review, we are so glad you have been loving your PPB x Disney goodies :) - Nat x

Beoordeeld met 5 van de 5 sterren

Wonderful customer service

Wonderful customer service. Brilliant community! Makes shopping such a fabulous experience! Quizzes, giveaways! The best products!

17 november 2024
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much for your lovely review Sally and a huge thank you for your continued support for PPB, it is greatly appreciated and never goes unnoticed :)

We are so pleased you have been enjoying our lives - we have so much fun doing them, and it makes it even better to know that you guys love them too!

Have a lovely week!

Nat - PPB x

Beoordeeld met 5 van de 5 sterren

The most incredible brand.

I honestly cannot fault this brand!! Every design is flawless and absolutely gorgeous, every team member is just iconic in their own way. It is such an incredible brand all round!

Dan is literally the sweetest human; she constantly gives everyone the confidence to be themselves and she’s just hilarious. Absolutely love her whole ‘self love thing’.

Sophie you’re just incredible. Firstly you’ve created the most incredible brand. Secondly how on earth are you still rocking work life tasks while being on maternity leave!? Honestly what a hero!

Nat is the most helpful person I have ever come across. I have only ever needed your help once, through no fault of PPB and you were amazing. You’re super speedy at responding and just super helpful!

Honestly the whole team are fabulous. PPB feels like such a Family. A very fashionable one at that!

25 november 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Hi Sarah,

Thank you so much for your lovely review about the PPB team! We always prioritise our customer service and experience as this is at the forefront of everything that we do, so we are so pleased you are happy with this! Also, promoting positivity and community spirit is something that is so important to PPB!

I have passed all of your kind words on to Sophie + Dan and it is much appreciated <3

Have a lovely week!

Nat - PPB x

Beoordeeld met 5 van de 5 sterren

First time ordering with this company

First time ordering with this company. Even though I had an issue with my order, the customer service was FAB !!!
They dealt with the issue straight away and handled it in a very professional manor. Really impressed with how fast I received my order aswell. Even the packaging was lovely.
Will definitely order again with this company.
For such a small team your doing amazing!

22 november 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much for your lovely review! I am so happy you were pleased with the customer service, we really appreciate you taking the time to write us a review :) - Nat x

Beoordeeld met 5 van de 5 sterren

Beautiful quality and pattern

Beautiful quality and pattern. Super happy. Thank you

15 november 2024
Review zonder uitnodiging
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Thank you so much for your lovely review :) so glad you loved your order - Nat x

Beoordeeld met 1 van de 5 sterren

Missing item from parcel, not happy

So upset that they missed my large gingerbread bear harness out of my parcel & now it’s all sold out.

Fuming that they don’t keep spares in case of human errors, they KNEW this harness would be popular so should’ve ordered more in.

I’ve shopped here quite a bit so makes me even more disappointed. Customer service is slow as well and don’t seem to care.

12 november 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Hi Leah,

I have had a look into this for you and I can completely understand your frustrations. Unfortunately, there was a mistake made with your order which meant that the harness was missing when sent, I do apologise. We had sold out of this harness however, I made sure we did a stock check at both our warehouse and office to see if we could find a harness for you, which unfortunately we were unable to.

As a small business, we never really know which designs will be popular until we launch them, so we wouldn't have been able to prepare for this unfortunately.

In regards to our customer service, I can see that your first email was responded to that same day, along with the emails sent the next day, all of which were replied the very same day also. A prepaid returns label has been provided for you to return any of the items that you no longer want to keep due to the harness being out of stock.

Again, I am so sorry about the inconvenience with your order. It is extremely rare that these mistakes happen but when they do, we always strive to put it right with the customer as best as we can.

Have a lovely rest of your week.

Kind regards
Nat - PPB

Beoordeeld met 5 van de 5 sterren

Lovely items, great company

I've ordered from this company a couple of times now and I really like their products. The different choices of prints are fun, items are all well made and last well. Sale items are also amazing value for money, they're an absolute steal if you can buy them. However, the items are worth the original prices as are well made and durable. Even the box the items arrive in is pretty!

12 november 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much for your lovely review, we are so glad you have been loving your PPB goodies :) - Nat x

Beoordeeld met 5 van de 5 sterren

Shoutout to Sophie

Shoutout to Sophie, Jay & Richard. The idea of no PPB without these three makes us shudder. Dog mum life would be a lot less cute and colourful. We love that Sophie worked so hard & didn't give up on her dream. Each and every time a new product or collaboration comes out, it's another little reminder to never give up!!
We love PPB & are so happy it's in our lives... and our wardrobes!!!
You're smashing it guys!! 👏

6 november 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Hi Kelly,

Thank you so much for your wonderful review about PPB's amazing management team! Sophie, Jay + Richard have read your review and appreciate your kind words, it means so much to hear this!

A huge thank you for your support for PPB, we hope you can continue your love for the brand as a loyal customer!

Nat - PPB x

Beoordeeld met 5 van de 5 sterren

We love PPB

I have only recently discovered PPB and I'm addicted already. The quality of their products is amazing and the designs are beautiful and so unique!! Delivery is super fast. My latest order I made a mistake not once but twice and the customer service was amazing at resolving this for me. They go above and beyond. We love PPB and will continue to purchase their products for years to come ❤️

6 november 2024
Review zonder uitnodiging
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Hi Tanya,

Thank you so much for your lovely review! We are so pleased that we were able to help with your order :)

A huge thank you for your support for PPB, we hope you can continue your love for the brand as a loyal customer!

Nat - PPB x

Beoordeeld met 5 van de 5 sterren

Teigen is amazing

The content Teigen creates is absolutely amazing. She blows my mind every single time I see a picture on Instagram or Facebook and like the photos are phenomenal she always blows me away with how creative she gets with the content that she posts and it’s always a joy to see the content.

5 november 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much, Teigen appreciates your lovely review of her amazing content! It's so lovely to hear feedback about the team, we massively appreciate the support for PPB :)

Nat - PPB x

Beoordeeld met 5 van de 5 sterren

The best dog accessories in the WORLD!!!

We adore PPB, this is not our first order - we have been customers for years now and we love every single product, they are all so well made, super strong materials with such incredible detail that you cannot find anywhere else!

We just received our new Gingerbread Bear accessories today and I am absolutely obsessed, the colours, the details, the thought put out into these are just amazing. I cannot wait to get Bodger in his new Christmas accessories. Thank you so much PPB!!

5 november 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much for your lovely review and a huge thank you for your continued support for PPB, it is greatly appreciated. We are so glad you love your new Gingerbread Bear accessories :) - Nat x

Beoordeeld met 5 van de 5 sterren

This one’s for Teigen

This one’s for Teigen! What an angel she is! We first met Teigen at one of the sample sales, where she fell in love with our little Maverick! In fact Teigen minded him for us so we could shop, giving him so much love and attention! Our second time meeting Teigen was when Riley came to PPB HQ for the Mean Girls collection, what an absolutely amazing day we had! Teigen made both me and Riley feel so comfortable, and made sure we had everything we needed for the day! We had the best time with Teigen and she made our day! The photos and content were absolutely stunning too! We love what you do Teigen, keep up the amazing work!

23 augustus 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much for your lovely review about our amazing Teigen! We are so happy you have been loving her content, she does do such a fabulous job! Your support does not go unnoticed, and we appreciate it so much <3

Nat- PPB x

Beoordeeld met 5 van de 5 sterren

The kindest designer and Jack of all trades! 🩷

Dan, you’ve helped me come out of my shell on social media immensely. Seeing your bubbly and welcoming personality really boosted my confidence and pushed me to start posting myself on Nate’s IG account. 🩷 You have no idea what impact you have had on the PPB community! 🥰 You’ve always been incredible to message and have a way of making everyone feel so open and comfortable to talk. You’re an amazing soul through and through! 🫶
Another note, your harness designs are incredible! I have never come across such gorgeous and intricate designs on ANY dog apparel before you.🤭 You are one in a million gal, keep being you! 😍
Love, Paige and Nate 🐾 x

9 oktober 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Hi Paige,

Thank you so much for such a lovely review, I have passed this on to Dan for you! :) It's so lovely to hear that Dan has been able to help with your confidence, and that you have been loving her designs - we do agree she is pretty amazing!

Your continued support does not go unnoticed and means the world to the PPB team, so thank you! <3

Have a lovely week.

Nat - PPB x

Beoordeeld met 5 van de 5 sterren

Dan from PPB: An Inspiring Designer with a Heartfelt Touch 🩷

Dan from PPB is more than just a talented designer; she’s an inspiration to so many women. Her creations capture the magic of our bond with our pups, but it’s her openness in sharing her journey—the real, day-to-day battles—that resonates with so many of us. Dan’s honesty and strength make her someone we can all look up to, showing that being true to yourself is a powerful form of courage. She pours her heart into every design, and that authenticity shines through, making PPB feel like a brand built on real connections and resilience. Thank you, Dan, for inspiring us to embrace our true selves and stay strong! 🩷🥰

3 november 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Hi Chloe,

This was so lovely to read, thank you so much for your review of our fabulous designer Dan! She has read all of your kind words and hopes to keep inspiring through her designs and just her overall positive self! Thank you so much for your continued support :)

Have a lovely week <3

Nat - PPB x

Beoordeeld met 5 van de 5 sterren

Dan WE LOVE YOU!

Dan, the best thing to happen to PPB! With her incredible designs and that bubbly energy, where would we be without her! Dan you’ve absolutely SMASHED this past year, bring us PPB addicts the best collections we could have ever asked for! Not only that, you’re always going above and beyond, doing lives, sample sales, events and the charity treks you do! Honestly you should be SO PROUD of what you do on a daily basis! I cannot wait to see what’s to come! Keep smashing it, and keep smiling!!!

1 november 2024
Review zonder uitnodiging
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Antwoord van Pawsome Paws Boutique Ltd

Thank you so much for your lovely review about our amazing Dan! She has read your review and really appreciates your kind words and support.

We are so happy that you have been loving all of our collections over the past year, it means the world to hear <3

Nat - PPB x

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