Significant improvements! 3 months in, no scooting, only scratches at collar, but still biting legs, less smell, occasional paw licking and more dry cushion days than wet (from licking!). I tried t... Toon meer
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Lees wat reviewers zeggen
The botanical pendants were an amazing idea. I live in the country and the few weeks that my dogs had the pendants attached to their collars they were flea and tick free. Unfortunately the pendant nee... Toon meer
Responding in a timely manner to my request, I cannot do revolving order for financial reasons. Thank you for refund of latest 66.99. Product seems to do well for dogs , But will not be doing... Toon meer
Wow......I was so sceptical as I had tried so many other things for my German Shepherd who was really struggling with waxy itchy ears (constantly head shaking and pawing them bless him), constantly li... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
254 Chapman Rd, Ste 208 #24453, 19702, Newark, Verenigde Staten
- +1 (302) 271-7528
- help@pawsylabs.com
- pawsylabs.com
4,5
Uitstekend
111 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They were prompt with a response and…
They were prompt with a response and solved the issue well beyond what I expected. Great customer service!!
26 augustus 2026
Review zonder uitnodiging
My problem was solved so easy
My problem was solved so easy
26 augustus 2026
Review zonder uitnodiging
Very quick response
26 augustus 2026
Review zonder uitnodiging
Bcp moins de léchage et grattage
Bcp moins de léchage et grattage
25 augustus 2026
Review zonder uitnodiging
A fast and efficient service
15 augustus 2026
Review zonder uitnodiging
Never received the order after 4 emails…
Never received the order after 4 emails chasing
7 juli 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Quincy, we're sincerely sorry — an order that never arrived is bad enough, but chasing it through four emails without a resolution is simply not acceptable, and we understand your frustration completely. Let's fix this now: please email help@pawsylabs.com with the name on your order and "Trustpilot" in the subject line, and we will track down what happened and either reship your order or refund you in full within 24 hours. You won't have to send a fifth email. — The PawsyLabs Team
I have purchased pawsylabs drops for…
I have purchased pawsylabs drops for my 2 dogs and they have been so helpful for their health. I have just ordered more bottles and noticed that I had been placed in a subscription which means a monthly supply automatically received but I didn’t want that type of purchase and contacted the company and they have responded and given me the desired outcome which is purchasing the bottles when I require them.
Thank you Pawsylab for a great outcome.
24 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Jane! Hearing that both of your dogs are doing so well on the drops is exactly what we hope for. And thank you for the honest note on the subscription — being placed on auto-ship you didn't clearly ask for isn't how it should work, and we're glad the team could switch you to ordering the bottles simply when you need them. That's your call to make, always. We're here whenever you and the pups need us. 🐾 — The PawsyLabs Team
Very quick response from my email and…
Very quick response from my email and given excellent information as to what to expect
22 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Elizbeth! Getting you a quick answer with clear expectations from the start is exactly how we like to begin — we're glad it landed well. Anything you need along the way, just reply to that same email. 🐾 — The PawsyLabs Team
Great very pleasant
21 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Richard — great and pleasant is exactly what we aim for. We appreciate you taking the time! 🐾 — The PawsyLabs Team
I ordered the parasite cleanse
I ordered the parasite cleanse, Ive just finished 2nd week. Seems like it may be working so e. Idk for sure. I also got collagen drops with the 5 collagens in it and not just 2 or 3... I added silver honey for the ears ..Thank u for having this product.. I can use the dropper and put straight in his mouth without a fuss...
Thank You Pawsy!!!
8 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Steve! Two weeks in is right around when the early signs start to show, so keep the routine going — the full course matters most. And we love that the dropper makes dosing fuss-free for him. If you're ever unsure what to expect next, email us at help@pawsylabs.com and we'll walk you through it. 🐾 — The PawsyLabs Team
Great response time
Great response time and helping me to get started on my subscription again. Consistency with the two dogs is so important.
19 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Norma! You're spot on — with two dogs, consistency is everything. We're glad we could get your subscription back up and running quickly. Here whenever you or the pups need us. 🐾 — The PawsyLabs Team
very helpful
Customer service has been very helpful, I had an issue and someone was able to help sort it out quickly.
19 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Michele! Sorting things out quickly when something comes up is exactly what we're here for. We're glad it was painless — reach out anytime. 🐾 — The PawsyLabs Team
Almost two weeks in
Almost two weeks in. Licking and scooting has decreased. Still has the odor emitting.
18 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Di — less licking and scooting at the two-week mark is right on track. Odour is often the slowest symptom to clear, so keep going with the full course; if it's still lingering by the end, email us at help@pawsylabs.com and we'll look at it with you. 🐾 — The PawsyLabs Team
Thank you for all the help with my…
Thank you for all the help with my cancellation and sorting out my refund thanks
18 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Sharon! Cancellations and refunds should never be a battle — we're glad it was smooth and sorted. All the best to you and your pup. 🐾 — The PawsyLabs Team
Really great after sales care
Really great after sales care
18 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Amy! After-sales care is where we try hardest — buying is easy, being looked after is what counts. We're glad you felt it. 🐾 — The PawsyLabs Team
Stopped scratching + chewing
After taking for a few days my dog suddenly passed lots of mucous followed by worms. It certainly worked to clear her of worms that I didn't know she had. There is a lot less scratching now + the chewing has stopped. Vet was going to do skin scrapes to check for mites, which she now doesn't need doing
11 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Carole, thank you for sharing this — what you saw is confronting, but it's the clearest possible sign the cleanse was doing its job on worms she'd been quietly carrying. Less scratching, no more chewing, and a skin-scrape appointment she no longer needs: that's a wonderful outcome. Give her a gentle pat from us. 🐾 — The PawsyLabs Team
A very timely response and very…
A very timely response and very understanding of my situation. Thank you so very much !
16 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Ann! Being timely matters, but being understanding matters more — we're really glad you felt both. Anytime you need us, we're here. 🐾 — The PawsyLabs Team
keep auto shipping 3 bottles and it is…
keep auto shipping 3 bottles and it is taking months to stop it. Never enrolled in auto ship and they keep hitting my card every month. Had to put a stop payment since past calls and emails did not work. Very fishy practices
15 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
John, we're sorry — months of unwanted charges is absolutely not okay, and we understand why it felt fishy. That's on us to fix, immediately. Please email help@pawsylabs.com with the name on your order and "Trustpilot" in the subject line: we'll confirm the subscription is fully cancelled and stop any further shipments. — The PawsyLabs Team
Antwoord van PawsyLabs
Thank you, Lucy! Glad we could get it sorted for you 🤩 — we're here whenever you need us. 🐾 — The PawsyLabs Team
I hadn't had the product long enough to…
I hadn't had the product long enough to know if it would work before the next shipment was ready for packaging. I contacted customer service and requested that the order be cancelled and asked for a refund as I had signed up for the subscription to get the lowest price. They responded quickly and cancelled the shipment. They are refunding the payment as well. Customer service was very helpful and accommodating.
15 augustus 2026
Review zonder uitnodiging
Antwoord van PawsyLabs
Thank you, Jill! Asking to pause while you see how things go is completely fair, and we're glad the team cancelled and refunded without any fuss. Whenever you're ready to pick it back up, we'll be here. 🐾 — The PawsyLabs Team
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