Have provided proof I don't owe a debt to BT multiple times and they're still threatening me. Absolutely not paying and don't see why I have to go back to BT, who are Impossible to get hold of, again... Toon meer
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Lees wat reviewers zeggen
Funny enough, AJJB were chasing me, and I paid in full, because they are persistent and I have to commend them for that. Even more funny, if I were a business chasing unpaid debts then I most pro... Toon meer
Bedrijf heeft geantwoord
many thanks to Vienna Welthy from the assistance team. The costumer service was very responsive and comprehensive. My old internet provider issued erroneously a debt in my name. After explaining... Toon meer
Bedrijf heeft geantwoord
This company have suddenly started harrassing me with constant phishing texts. Cunningly don't display a number so I can't block the spam. I don't owe anyone money, my credit file is clear. I've never... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Payajjb
Geschreven door het bedrijf
AJJB Law
Information written by the company
We are a regulated law firm here to help you find the right way forward
AJJB Law is a debt resolution specialist firm with experience across a range of industries. The role of our web-portal and paralegal team is to resolve your situation as quickly and easily as possible.
Contactgegevens
2nd Floor, G Mill, Dean Clough, Halifax, HX3 5AX, Halifax, Verenigd Koninkrijk
- 01422324519
- trustpilot@ajjblaw.co.uk
- payajjb.co.uk
3,4
Gemiddeld
418 reviews
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Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Truly Inept
When I initially received correspondce from AAJB Law I went to their website and filled in the contact form to inform them that I am currently in an IVA. I received the generic automated response that they had received my correspondence, however that was all.
I was expecting a form of reply from them indicating that they are aware I am in an IVA and hopefully a dialogue could have been opened, however I received nothing from them to this effect.
I was continuing to receive threatening correspondence from them even though I had informed them I was in an IVA, so I reached out to them again on 17th November 2025 to inform them of the harrasment I have been receiving and the fact that they had not acknowledged the information I had provided of my financial situation.
I also informed them of my new address, I received this response, so I thought that would be the end of the matter:
Dear Mr Jeremy Toon,
Thank you for reaching out to us. I apologize for any distress caused by our recent communications. I understand that you have informed us of your IVA with PayPlan and have provided the necessary documentation. Please rest assured that your account has been requested for closure, and all communication regarding this account should cease shortly.
To ensure we have the most up-to-date information, I have updated your address to (new address). If you need to make any further updates or wish to view your account details, please visit our CRS Customer Portal at... using your CRS Account Reference NPROQUID4563.
For any additional assistance, feel free to call us at 01422 324510 or contact us via WhatsApp on 07418609858.
Best regards,
Credit Resource Solutions (CRS)
(I am assuming CRS is in association with AAJB Law, as it was the AAJB Law website I filled the contact form on)
Unfortunately it isn't the end of the matter, as today (29th November 2025) I received an email with a Letter Before Claim attached to it, and you guessed it with my old address on it even though I had informed them of my change of address 12 days prior.
So AJJB LAW as I have informed you of my change of address you have breached FCA Rules:
[Under Financial Conduct Authority (FCA) rules, collection activity must be paused while a dispute or an address error is under investigation].
I also wish to query why the Reference Number on the Letter Before Claim is now this: NEAGQUID3747 and not the original Reference, as that seems rather strange as well.
I find the way you have dealt with my case (and I am sure I am not alone) in a truly unsatisfactory and unprofessional manner. I have endeavoured to correspond with you and inform you of my current status, however you have catastrophically failed to liaise with me in a fitting manner and have caused me further stress due to your ridiculous treatment of me.
Regards
Jeremy Toon
28 november 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers.
Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you.
Please respond to our request and a member of the team will be in touch.
Absolute clowns. Breaking several laws themselves.
Absolute clowns. Sent numerous emails and texts threatening legal action for debt that isn't owed or even recognised. I am knowledgeable about debt law and told them to stop threatening court and CCJ if they had no intention of actually doing it. Also gave them my correct address. Despite further reminders from me they eventually sent a Letter before Claim to wrong address and lied about having done so. When challenged again they admitted they didn't have the necessary (and legally mandatory) backup for the purported debt and abruptly cancelled their apparent legal action. They are breaking the law themselves and seem to be making false threats and attempting to get easy default judgements. Report to FCA and SRA. Their ref for my case: NPRONV000635
edit: Not sure why they're asking for further details to "look into this" as not only is the case reference in my review, but I already raised a complaint about this on November 19th. So far I've only had a placeholder reply saying I'll have a proper response within an "8-week timeframe"
15 november 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers.
Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you.
Please respond to our request and a member of the team will be in touch.
Very easy to setup a payment plan online
26 november 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you for your 5-star review! We are so happy to hear that you had a great experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
I have a made an agreement online to…
I have a made an agreement online to pay off the debts direct debit for the 7th of each month starting December and now have letters for court proceedings.
19 november 2025
Antwoord van Payajjb
I am sorry to hear about this. This does not sound like the level of service that we would expect for our customers. I’ve arranged for a member of our team to reach out to address your concerns. We are committed to resolving this with you. Please await our call/message.
Easy online system to use
Easy online system to use
Only a few questions about my income and outgoings, not wanting to know the ins and outs of a duck's a**ehole. Very good.
24 november 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Scam artists
Scam artists
If use are not a scam then listen close! First central did not inform me of any charges that was suppose to be payed when I left them in full. Either you do your job and investigate this or go drink urine.
23 november 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you for taking the time to provide us with your feedback. We would like to assure you that our company is not a scam we work on behalf of a number UK company’s in resolving account issues. Please contact us and we can assist.
We are regulated by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
The quickest way to resolve any queries is to engage with us through the methods we provide in our outbound communications.
We can’t go into too much detail on a public forum as you can appreciate however, engage with us and we can assist with any questions you may have.
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Harassment
Harassment! They do not answer calls emails texts nothing but threaten with CCJs etc… ignore this company at all costs
EDIT*** They have also just contacted trustpilot to take down my review for “defamatory content” however trustpilot refused. Definitely stay way from this scam, Block and ignore!
13 november 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you for taking the time to provide us with your feedback.
We are authorised and regulated to carry out legal services in England and Wales by the Solicitors Regulation Authority number 665180. This can be confirmed here: https://www.sra.org.uk/consumers/register
The quickest way to resolve any queries is to engage with us through the methods we provide in our outbound communications.
We can’t go into too much detail on a public forum as you can appreciate however, engage with us and we can assist with any questions you may have.
Very easy to set up a payment plan
13 november 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Understandable with my financial…
Understandable with my financial situation easy to talk to.
31 oktober 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Helpful and good
30 oktober 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Easy to join the app end sort out.
27 oktober 2025
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words. Your feedback is invaluable to us and we are always looking for ways to improve our service.
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words.
Your feedback is invaluable to us and we are always looking for ways to improve our service.
Constantly harassing me even whey know…
Constantly harassing me even whey know I'm severely disabled.
22 oktober 2025
Antwoord van Payajjb
We have been asked to contact you by our client who has an outstanding balance. We can’t go into too much detail on a public forum as you can appreciate.
Please engage with us and we can assist with any questions you may have.
Made it very easy and not intimidating…
Made it very easy and not intimidating to pay a debt off
Gave enough time to try sort debt out
19 oktober 2025
Review zonder uitnodiging
Antwoord van Payajjb
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a great experience and appreciate your kind words.
Your feedback is invaluable to us and we are always looking for ways to improve our service.
Antwoord van Payajjb
Thank you for your 5-star review! We are so happy to hear that you had a great experience with us and appreciate your kind words.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Helped me get back on track which is…
Helped me get back on track which is just what I needed
9 oktober 2025
Antwoord van Payajjb
Thank you for your 5-star review! We are so happy to hear that you had a great experience with us and appreciate your kind words.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
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