Payajjb Reviews 

418
TrustScore 3.5 uit 5

3,4

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Beoordeeld met 1 van de 5 sterren

Have provided proof I don't owe a debt to BT multiple times and they're still threatening me. Absolutely not paying and don't see why I have to go back to BT, who are Impossible to get hold of, aga... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Funny enough, AJJB were chasing me, and I paid in full, because they are persistent and I have to commend them for that. Even more funny, if I were a business chasing unpaid debts then I most pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

many thanks to Vienna Welthy from the assistance team. The costumer service was very responsive and comprehensive. My old internet provider issued erroneously a debt in my name. After explaining... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company have suddenly started harrassing me with constant phishing texts. Cunningly don't display a number so I can't block the spam. I don't owe anyone money, my credit file is clear. I've never... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. Incasseerder

Over Payajjb

Geschreven door het bedrijf

AJJB Law

Information written by the company

We are a regulated law firm here to help you find the right way forward

AJJB Law is a debt resolution specialist firm with experience across a range of industries. The role of our web-portal and paralegal team is to resolve your situation as quickly and easily as possible.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

418 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,4

Alle reviews

(418)

98 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Ignore complaints and do not perform due diligence

This company chased the wrong firm - no due diligence done just threatening letters. No answers to any emails even when put through as a formal complaint their complaints team. Have reported to SRA (say they will look into it after 45 days) and the Legal Ombudsman (say they will look into it after 14 weeks). This section of the law is like the wild west and no legitimate company should use this organisation to chase debts. AI like Garfield.ai are actually much more diligent!

26 juni 2025
Review zonder uitnodiging
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Antwoord van Payajjb

Hi David,

Thank you for taking the time to make us aware of this. This does not sound like the level of service that we would expect for our customers.

Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you.

Please respond to our request and a member of the team will be in touch.

Beoordeeld met 5 van de 5 sterren

Brandon has been fantastic thanks so…

Brandon has been fantastic thanks so much for your help!

26 juni 2025
Review zonder uitnodiging
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Antwoord van Payajjb

Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.

Beoordeeld met 5 van de 5 sterren

Great friendly not pestering

Great friendly not pestering

25 juni 2025
Review zonder uitnodiging
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Antwoord van Payajjb

Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.

Beoordeeld met 1 van de 5 sterren

Sneaky charges

I made a payment on my personal card to pay a work bill quickly to avoid further charges (£1,265) only to be charged a further £37.96 "cash fee" through my bank. There was no warning of this happening before I made the payment and it's never happened on any other online payment I've made so I can only assume it is AJJB who have caused it to extract extra cash.

27/07/25
Have just received a Court judgement stating we still owe the money that was paid via the AJJB website a month ago. Tried to call but was told they didn't have any one available to discuss the case.

25 juni 2025
Review zonder uitnodiging
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Antwoord van Payajjb

Hi Tim,

Thank you for taking the time to make us aware of this. At AJJB Law, we do not charge any fees on making a payment. It sounds like the fee might have been applied by your bank, or could be linked to an unrelated transaction.

Your satisfaction is our top priority and we would like to have this resolved. I have requested some more details in order for a member of our team to reach out to you.

Please respond to our request and a member of the team will be in touch.

Beoordeeld met 5 van de 5 sterren

AJB Law were very understanding of my…

AJB Law were very understanding of my circumstances and offered a lot of support with an affordable payment plan, I always found them pleasant to deal with and always eager to assist me in re paying my debt.I would recommend definitely.

24 juni 2025
Review zonder uitnodiging
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Antwoord van Payajjb

Thanks for your 5-star review! We are so happy to hear that you had a positive experience with us and appreciate your kind words. Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.

Beoordeeld met 1 van de 5 sterren

At worst, a scam, at best incompetence (but complicated).

These are the second people who have written to me about a debt that I do not believe that I owe to BT, threatening court action. (The first people gave up when I explained). The reference number on the letter and my correct postcode was rejected by their website, so I could go no further. Have emailed them, no reply yet.

LATER

Would you beleive it? I have just had a reply stating that they were unable to open an attachment in standard Microsoft .DOCX format. Throws competence further into question.

LATER STILL

Still no response to my emails. I have to say that the scream of the 'scamometer' is rising in pitch. I clearly can make no certain accusations, but am coming to entertain the possibility that they have bought up a dodgey third-hand debt and are trying to make money out of it with threats of court action.

My advice to anyone who gets a letter from these people would be to question -very carefully- the grounds for any demand they make.

LATER

I have just had a response from these people. They do seem to have managed to open the alternatively formatted document I send them. They now say "We have sent the information regarding your query to our client so they can review the details and provide us with an update on how to proceed." I am thinking that it may be BT rather than Payajjb that is at fault here.

I shall update this on developments.

23 juni 2025
Review zonder uitnodiging
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Antwoord van Payajjb

Hi Tim, Thank you for taking the time to make us aware of this.

This does not sound like the level of service that we would expect for our customers. Your satisfaction is our top priority and we would like to have this resolved.

I have requested some more details in order for a member of our team to reach out to you. Please respond to our request and a member of the team will be in touch.

Beoordeeld met 5 van de 5 sterren

So so so easy to set up and accomplish

So so so easy to set up and accomplish

17 juni 2025
Review zonder uitnodiging
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Antwoord van Payajjb

Thank you for your review! We are thrilled to hear that you had a good experience with us and appreciate your kind words. At AJJB Law, customer satisfaction is our top priority and we take all feedback, both positive and negative, seriously. We are glad to hear that we were able to meet your expectations.

Beoordeeld met 1 van de 5 sterren

this company will harass you day in day…

this company will harass you day in day out literally every single day, luckily i just ignore every single email their emails are full of empty threats threatening to take you to court been waiting on you taking me to court for the last 2 years 🤣🤣🤣 would cost them more in court fees and they know it!! get it up yous you aren’t getting a single penny from me you utter SCUM 🖕

17 juni 2025
Review zonder uitnodiging
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Antwoord van Payajjb

We apologise for any inconvenience or frustration in our attempts to communicate with you. However if you contact us we can work together to achieve the right outcome and stop communication.

Please know that we are committed to providing a positive and respectful experience for all of our customers.

If you would like to discuss your specific concerns in more detail, please visit www.payajjb.co.uk and log in. We are here to help and would be happy to assist you in any way we can.

Beoordeeld met 5 van de 5 sterren

Thanks

Thanks. Very helpful

16 juni 2025
Review zonder uitnodiging
Logo Payajjb

Antwoord van Payajjb

Thank you for your review! We are thrilled to hear that you had a good experience with us and appreciate your kind words. At AJJB Law, customer satisfaction is our top priority and we take all feedback, both positive and negative, seriously. We are glad to hear that we were able to meet your expectations.

Beoordeeld met 1 van de 5 sterren

This company keeps harassing me for a…

This company keeps harassing me for a debt that is not mine. I have asked them numerous times to provide me with information regarding this debt and proof of my liability however they repeatedly ignore my request.

It seems that they do not care about harassing innocent people

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very understanding and gave me time

9 juni 2025
Review zonder uitnodiging
Logo Payajjb

Antwoord van Payajjb

Thank you for your review! We are thrilled to hear that you had a good experience with us and appreciate your kind words. At AJJB Law, customer satisfaction is our top priority and we take all feedback, both positive and negative, seriously. We are glad to hear that we were able to meet your expectations.

Beoordeeld met 5 van de 5 sterren

Great option to repay debt

Great option to repay debt. Have been struggling with money lately but the option of repayment is a great eay to get back on track. Honestly though, just looking forward to settle this debt 😩

5 juni 2025
Review zonder uitnodiging
Logo Payajjb

Antwoord van Payajjb

Thank you for your review! We are thrilled to hear that you had a good experience with us and appreciate your kind words. At AJJB Law, customer satisfaction is our top priority and we take all feedback, both positive and negative, seriously. We are glad to hear that we were able to meet your expectations.

Beoordeeld met 5 van de 5 sterren

Thank you

Thank you for your respect and understanding of my situation . The help you have given me to make affordable payments has been much appreciated.

1 juni 2025
Review zonder uitnodiging
Logo Payajjb

Antwoord van Payajjb

Thank you for your review! We are thrilled to hear that you had a good experience with us and appreciate your kind words. At AJJB Law, customer satisfaction is our top priority and we take all feedback, both positive and negative, seriously. We are glad to hear that we were able to meet your expectations.

Beoordeeld met 1 van de 5 sterren

SCAM LETTERS FROM AJJW

Hi
My daughter got a letter saying she owed Klarna money, contacted Klarna and they have advised that her account is in the clear.
SCAMMERS
Also number on the letter is different from one online.

13 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Internet is saying its a scam.

Received a couple of letters via email out of the blue threatening a CCJ for £30 which I was unaware of. Checked out the website yesterday and was being asked lots of personal questions which I think is unnecessary for just paying £30. I tried to go on website again today to sort it and unable to access it. Virgin media has blocked it saying its dodgy. Unsure how to move forward as my own Internet is saying its a scan and I'm at risk of being hacked.

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am extremely upset as I set up a…

I am extremely upset as I set up a Payment Agreement with AJJB Law for my outstanding debts. Despite having responded to the concerns, my Letter Before Claim was escalated to a threat of County Court Judgement. I am very confused, as my account has the status of “under arrangement,” so I assumed that the payment agreement I established was acceptable and able to be fulfilled. Please can I have some assistance on this as I do not know what else I can do. Thank you

13 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely relentless

Absolutely relentless with text messages emails phone calls iv never been soo successfully hounded out of £88 quid in my life so hats off to you guys and your balls to the wall fly round shit method I can only congratulate you plus it feels good to pay off a niggling dept I never got round to paying and left and ultimately forgot about

12 mei 2025
Review zonder uitnodiging

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