I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had a great experience using PayAngel to send money to Ghana. The transaction was smooth, fast, and straightforward, and the exchange rate was very competitive. Everything went through without any has... Toon meer
Bedrijf heeft geantwoord
I find PayAngel is very easy to use and would certainly recommend it to my friends and colleagues
Bedrijf heeft geantwoord
Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service
Contactgegevens
Regus House, Victory Way, Admirals Park, DA2 6QD, Dartford, Verenigd Koninkrijk
- +447441444005
- customer.experience@payangel.com
- payangel.com
4,6
Uitstekend
217 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The upgrade to your app is NOT user…
The upgrade to your app is NOT user friendly at all. You must look into this otherwise extremely good service as usual, Keep it up! Onwards and Upwards.
22 november 2025
Antwoord van PayAngel
😔 Thanks for the honest feedback, Mark! Sorry the app upgrade's not vibing with you. We'll definitely look into making it more user-friendly. Glad you think our service is otherwise top-notch 👍! We'll keep pushing forward 💪
Very efficient
They are spot on most ofvthe time. Also the are prompt in solving issues if there is any.
11 december 2025
Antwoord van PayAngel
😊 Thanks for the vote of confidence, Joyce! We're glad we're on point most of the time - our is to be on point all the time😁! We appreciate you noticing our prompt issue-solving skills. That's what we're here for!
Pay Angel Money Preferred Money Transfer.
Pay Angel so far has been preferred choice company for easy money transfer for to Ghana. Quick response to queries. Rates are reasonable.Security and verification process effective. Efficiency in dealing with queries!
Good customer services.
9 december 2025
Antwoord van PayAngel
Hi John, thanks for choosing PayAngel! We're glad you've had a smooth experience with our services 👍. Appreciate you noticing our efficiency in handling queries and good customer service - that's what we're here for! 🙌
Easy to navigate and quick to send
Easy to navigate and quick to send. The new update is rather slow to master.
10 december 2025
Antwoord van PayAngel
Hello Julian, thank you for your wonderful feedback! We're sorry you're having challenges mastering the new app. Our customer service team have tried to reach you unsuccessfully. Please reach out on +44 2037476765 and ask to speak with Patrick or simply report the challenges you're facing and we'll be glad to assist you. Your feedback means a lot to us. 💙
I have always championed PayAngel
I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitches as on Monday l made an error whilst entering my phone details and had to abandon the transaction because it would not respond it froze. I do hope l will get use to it currently l feel let down.
8 december 2025
Antwoord van PayAngel
😔 Hey, sorry to hear the new app's been causing you stress, Mandy 🙅♀. Thanks for sharing your honest feedback - it helps us understand what's not working. We're sorry about that phone detail glitch and appreciate you reaching out. Don't give up on us just yet! Our team is reaching out to you right away. We're here to help you get comfortable with the app, and we'll look into fixing those issues. 📱
We're trying to reach you unsuccessfully. Please call us on this number - +44 2037476765 and ask for Patrick 🙏
Quick way to send money to African and…
Quick way to send money to African and if you make mistake or have any issues, they deal with it.i have not got through any challenges with them since I used them.
10 oktober 2025
Antwoord van PayAngel
Thanks so much for sharing your smooth experience with us, Chamuel! We're glad sending money to Africa has been hassle-free, and we're here to help whenever you need it 👍. Appreciate your trust in us.
Antwoord van PayAngel
We're excited to know you are satisfied with our services, Emmanuella! We are always here for you 😇!
Transfer was transferred as it should…
Transfer was transferred as it should be done.
Thank you
5 december 2025
Antwoord van PayAngel
Thank you, Naomi for your positive feedback! Your satisfaction is our priority! 💙
Payangel is very good because when you…
Payangel is very good because when you finshed your transations and you press send within minutes they will call you they have received it.
8 oktober 2025
Antwoord van PayAngel
Thank you so much for sharing this, Nicholas! We’re glad our quick confirmation brings you peace of mind.
Antwoord van PayAngel
Thank you, Na-na! Your excellent review means a lot to us 💙
Very reliable app
use this service to send money to Ghana, and my experience has been good so far. The transfer is usually fast, and the recipient receives the money quickly
3 december 2025
Antwoord van PayAngel
Thank you for trusting us, Samuel - your support means a lot 💙
Satisfactory service
3 december 2025
Antwoord van PayAngel
Thank you, Daniel! We’re glad we could meet your expectations and look forward to serving you again.
PayAngel listens & Act on complaints
Money send on 25/11/25 remain processing despite number of reminders. Very disappointed with service.
However, “Following my review and concerns regarding service delays, PayAngel responded promptly and addressed the issue satisfactorily. They also recommended an alternative payment method to help prevent similar delays in the future.”
4 december 2025
Antwoord van PayAngel
Hi Paul,
We sincerely apologise for the delay and disappointment. This is not the usual way we do things, and your feedback is important. Per checks, it's been resolved. A team member is giving you a call soon to give you further updates. Thank you for your patience.
Antwoord van PayAngel
Thank you for your kind words, Owura! Your trust truly matters to us. 💙
Smooth transfer always.
3 december 2025
Antwoord van PayAngel
Hi Nicholas,
We love hearing that transfers are always smooth, your confidence means the world to us!
Everything is fine so far
Everything is fine so far, great rate, I haven’t had any problems so far
3 december 2025
Antwoord van PayAngel
Thank you for sharing, Georgina! Your experience really means a lot to us! 💙
Efficient Service
Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send money any time of day and night and my family receives it instantly. This gives me full confidence in every transaction.
1 december 2025
Antwoord van PayAngel
Hi Comfort,
We’re delighted to hear the new app makes things smooth and secure for you. Thank you for trusting PayAngel! 💙
Consistency is very important.
3 december 2025
Antwoord van PayAngel
We couldn’t agree more - consistency builds trust. Thank you for highlighting what matters most, Mensah! 🙏
Great quick service
19 november 2025
Antwoord van PayAngel
We’re so happy you had a smooth experience, John! Thank you for sharing.
Good service
The fastness with which the transfer is done
Chose pay Angel is easy to work with
They respond back to customer
24 november 2025
Antwoord van PayAngel
Thank you, Paul! It means a lot to us 💙
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