Pay Check Reviews 

Working with the same people for many years gives you a sense of reassurance and trust in the work done, all while knowing that you can rely on them to take you out of any sort of conundrum or uncertainty. Sue Barry, from Pay Check, is just that person for us, with a level of professionalism, knowledge and, at the same time, humanity and kindness that only brings you joy and confidence in the results of her work. We can not recommend her enough and highly encourage you to ask for her when thinking of your new, and last one you will ever need, payroll bureau contact.

Paycheck are always very helpful and quick to respond to any queries. I highly recommend them.

Efficient service and generally quick turnaround for queries / corrections. As a relatively new payroll operative and as a new client to PayCheck, the onboarding process along with ongoing PayCheck designated support has been very helpful and during a busy first 12 month’s of trading and as a new start-up business.

Always helpful, friendly staff. Quick to correct & advise on any mistakes. Would recommend.

All good, very helpful at all times.

Pay Check have been a valuable parter of ours for sometime. The Pay Check team offer a great service which is both flexible and comprehensive. In particular our Account Manager, Valerine Lopez, is phenomenal and goes above and beyond. Thank you!

Paycheck have been providing our payroll services for many years. The staff are very knowledgeable and have always been willing to provide extra support and guidance when required. They provide a consistently accurate and professional service to our company.

All members of Pay Check staff have been helpful and courteous in the set up and implementation process.
Emails and phone calls are responded to in a timely and efficient manner.
I can recommend Pay Check as a hassle free pay roll company!!

Tracy Anderson was great to work with! Tracy was very responsive to all our inquiries and worked diligently with us through our implementation.
We valued Tracy's efforts and partnership!

Tracy was very helpful in getting us set up on the Paycheck portal. Always available and answered our questions quickly.
Really happy with service provided.

Good responsive service during the implementation period

The onboarding process was super slick. There are various new regulatory hurdles to starting a payroll, but the company uses a lot of robust automated tools to implement their processes and I got through it quite quickly. There was a small error in the first submission but they jumped on it super fast and fixed it literally within 5 minutes. Their staff are very helpful, professional, and super friendly.

The Pay Check team are highly knowledgeable and efficient. The on-boarding process was very smooth. Excellent, responsive communication. If you are thinking of outsourcing your payroll I would highly recommend Pay Check.

Dear Paycheck team,
I warmly thank you for all your support during this 2023 year.
I hope you will provide me the same continuous support in 2024, the only improvement would be the reactiveness in case of special requests and payroll advices but basically, you provided me with a good level of service throughout 2023 A special thank to Hardeep

I have been very pleased with Hardeep Kaur Dhaliwal, head of the Jupiter Team at Pay Check. Started a new job in October 2023, thrown in at the deep end. Hardeep has been very attentive on the end of the phone answering my queries and providing great support and help. Thank you and the team.

The pay check staff - Valerine Lopez working with Pathways always respond on time for any query

Jeesmon Sebastian at Paycheck is very helpful, efficient and always goes above and beyond.
Its lovely working with such a great company and Team.
Thank you.

Percy & Reed has been a client of Paycheck for nearly 10 years, a testament to their high levels of customer service and efficiency in a crowded market. Hardeep, our account manager, is responsive, patient and works above and beyond to ensure we meet all our required deadlines. Overall working with Paycheck allows me to ensure our employees receive the high level of care and accuracy which is non-negotiable in the management of payroll.

Pay Check are very knowledgeable and happy to share their advice - no question is too small.
Sue Barry is our normal point of contact, she's happy to talk things through and always very prompt with responses. I'd highly recommend Pay Check as a UK payroll outsource provider.

I am leaving one start review simply because there is no option to leave zero.

We use paycheck as an outsourced payroll provider. We are reconsidering using them currently as they made a huge error with paying employees' taxes over a period of time which was only just picked up months later (costing just under £6K). The error is due to their assumption on what is an ex-gratia payment and how it should be processed - Tax free or not.

the Paycheck officer assumed this is non taxable- without proper checks and now paycheck is not wanting to take responsibility and own up to the mistake. Of course this will now cost more money, as we are considering the legal route and negligence. It would have been easier for them to just accept responsibility and own up to their mistake.

Their reasons are not acceptable and ask us to check reports before processing. If we need an in house payroll specialist to check the payroll and tax payments, this removes the need for an outsourced payroll provider. Very disappointing.

While there have been errors in the past, for example, processing change of address for wrong employee resulting in a data breach that we needed to report, this latest mistake is by far the worst, hence this review.