PaySii Reviews 

Waad mahadsan tihin shaqalaha Pysii gaar ahaan nuradiin iga cawiyay cilad i haysatay. Mahadsanidin dhamaan.

i do not know what happened to paysi. Before when i send the money it took mabe tops

Reviews should allow for negative numbers. Twice in 1 week, transfer is in "pending " status for over 3 hours each time, yet Paysii claims fast transfer in minutes. Planning on cancelling my account today.

If I have 0 star I would give it. I sent money with them and the CS said the phone number provided did not have away to receive money. I provided a second number and it was processed. The CS said I will refund the first transaction. After few days the money was not in my account,I called back again and the customer service said will be refunded 3-5 business days. Called again after a month to ask for the thing and they said we will not pay you because we paid the receiver. I asked them to pull the recording. A supervisor called me back and said I pull the recording and we told you from day one we will not refunded. I asked her to listen together the recording she HUNG UP THE PHONE. II will write a complain to BBB on Monday and will dispute the money via my bank. At this point this is is NOT about the money its ore of the treatment I am getting a customer from them.

The customer service is always good , they’re very helpful and respond fast. I would definitely recommend their services

PaySii makes sending money to my family across the world so simple and fast. The process is smooth, secure, and very user-friendly. It’s been a huge help for me and my loved ones. Highly recommend to anyone needing reliable money transfers!
– Samsam

They service I have received from the company is second to none every time I highly recommend using them 10/10 service

Great customer service

Excellent customer service.

I got scammed last week by your Employee he scammed my creditcard for 200$

This company is going down the drain. It used to be no1 but their agents letting them down be it Addis Ababa ones and here in London.
Money not paid, no agent to contact in London.
I bid you farewell after being a long-time customer.
There’s no customer support at all.

this is one of the worst companies to trust with your money,they declined a transaction that i made , and yet they didn't refund my money back to my acount , it's been two weeks and every time a call them ,they're telling me something went wrong and they're going to start the process again?

Very helpful kind employee that helped me a lot. I recommend Paysii to everyone very fast help.

I sent $30 on April 1st, and after 8 days of waiting, I provided my ID as requested, and my account was approved. Today, however, they asked for the receiver’s ID, which I cannot provide. This feels like a never-ending loop of requests with no clear answers. I called customer service two days ago, and they promised the transaction would be processed by today, but now they're asking for more information. The communication is poor, and I’m extremely frustrated with the lack of clarity and constant delays. This is not the service I expected, and I would not recommend it based on this experience.

Paysii is one of the worst remittance I have used their customer care they don't want to help customer I send last night a money and they hold it, when I call their customer care they said your document is not valid after that I send it my share code and they said they don't have access to use share code so send us as a pdf also their u.k number is connected call centre in east Africa and they don't have access to use share code as right to prove my residence in u.k , customer service they are not in u.k and they are using u.k number so any one to send me use other remittance

I downloaded this app for the sole purpose of sending money for my mother. I downloaded it and set up an account and sent money soon after. However, this money kept saying processing and was not sent. This was due to my account not being verified, so in order to solve this I sent in my passport photo which was out of date. In order to see if I could still use it as proof of my identity I called the customer service line. The first time I called, the person on the other side of the line kept repeating “hello” multiple times. After finally talking via email (which was also very long winded and required multiple emails) I sent them an email with all the required documents and they said it would be verified and it should be sent soon. However, it wasn’t sent until a few days later and lots of customer service calls.

Terrible customer service. They never answer a phone and the message sounds like you're calling a very small business or someone's house. Then they will never return your call. Ive been attempting contact with them for a week. Someone made a fraudulent transfer through these guys from an account of mine and I can't get ahold of anyone to discuss the issue. If I could give zero stars I would.

Very inefficient company. I’ve waited 9 hours for my payment to go through. I called 4 times & they told me it’ll be processed within 30 to 1 hour, on the 5th time they said we’ll make sure it’s processed while you’re on the phone. I opted for a refund instead. I used Paysii instead of WorldRemit for the first time due to its direct EVC connections. But I won’t be coming back.

Horrible customer service zero communication when refund is concerned . They accept payments easily but fight tooth and nail with refunds is caused by their lack of service. Should not accept payments if you don’t have a branch at the location the money is being sent to. No one answers the phones not one replies to emails. Zero support. At this point with the refund taking this long it’s basically theft. Once my issue is resolved I will be deleting the app and never recommending as well as telling everyone I know not to use it saving them from the horrible experience with PaySii