PC ResQ Limited Reviews 

229
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hefin (Harries) from PC Resq performed a miracle for us, transforming a chaotic computer full of multi-files into a wonderfully organised work tool. He did the same for our lap top. We are delighted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hefin took the time to try to figure out my camera/sound problem and kept me updated all the way along. He also offered a solution when it looked like there was no way forward. Hefin is always frie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was wanting to upgrade my laptop and Hefin at PC ResQ was incredibly helpful throughout the whole process. He kindly sent me a number of websites he recommended to buy from, and then once I had cho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great fast response with next day visit and problem diagnosed immediately as a faulty hard drive which was replaced at the time. Friendly ,first-class attention with straightforward, non-tech jargon e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computerservice
  2. Business- en IT-adviesbureau
  3. IT-consultancy
  4. Computerreparatie
  5. Computerondersteuning en -services
  6. Gegevenshersteldienst

Geschreven door het bedrijf

Delivering high-quality, No-Nonsense PC & Mac Support for the Home & Business. Based in Cobham, Twickenham & Guildford. Great customer service, and communicating in jargon-free English, is very much our focus. No techy speak. Just plain English. Support PC’s & Mac. Home and Business support. Quick response. No call out fee. Offer a free and a no obligation chat. Local to you. No need to unplug anything. We come out to your home or place of business. Same day service available. Telephone assistance & Remote support. No contract tie-ins. Just call us as and when you need help.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

229 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(229)

42 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Expert help on a Bank Holiday

Faced with a computer problem on Good Friday we were delighted that Hefin was able to come out to assist us. He was very approachable, explained what was required in a concise and straightforward manner and sorted out the issue, as well as making other helpful adjustments to the system. We will not hesitate to call him again.

7 april 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Charles. Appreciate your feedback. Hefin 👍

Beoordeeld met 5 van de 5 sterren

PC revamp

Hefin arranged a very prompt initial home visit. Very helpful and constructive advice-no hard sells. Very patient and explained everything.
I thoroughly recommend the experience.
It is the first time ever that I feel I have benefited from a PC expert's visit. Many thanks, Hefin.

29 maart 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Andrew. That's good to hear. Hefin 👍

Beoordeeld met 4 van de 5 sterren

Great service

Quick, flexible and very professional. Plus a very pleasant person to work with!

28 maart 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Appreciate your feedback Harm. Much appreciated. Hefin 👍

Beoordeeld met 5 van de 5 sterren

Thank you

Thank you, I had a great experience watching while my new system was set up. Good advice and good service

21 maart 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

That's good to hear Gina. Many thanks. Hefin 👍

Beoordeeld met 5 van de 5 sterren

Help with Smart phone

After purchasing a new smart phone I needed some help and advice with it. Hefin was able to assist on the same day that I called him and sorted out some issues for me. I was very happy with his service as I have been on previous occasions

20 maart 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Diana. Good to hear all is well with your new phone. Hefin

Beoordeeld met 5 van de 5 sterren

Quickly resolved some hardware communications issues

Quickly and efficiently resolved some basic computer and phone filing and back-up issues which had been hampered by the typical problem of devices failing to recognise each other. All good.

22 maart 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you for your feedback James. 👍

Beoordeeld met 5 van de 5 sterren

Exceptional service.

Hefin quickly detected our desktop PC issues and resolved them completely. It was a major "meltdown" (BSOD-blue screen of death) so required an expert knowledge to save all data. Thereafter, improved performance by adding a SSD rather than the original mechanical drive giving us more capacity and speed.
All in all we are very pleased with this Company. We would have no reservations in recommending Hefin to our friends and family.

28 februari 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Paul. Appreciate your feedback. 👍Hefin

Beoordeeld met 5 van de 5 sterren

Brilliant

The entire team at PC RESQ is responsive and helpful. Hefin sorts out the issue quickly and gives sensible practical advice. His calm manner immediately instills confidence. He and his team are simply brilliant.

7 februari 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Vanessa. That's great to hear. 👍

Beoordeeld met 5 van de 5 sterren

Excellent.

Easily the best repairman I've ever used. May be a bit more expensive than the others but well worth it.

20 december 2022
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Warren. 👍

Beoordeeld met 5 van de 5 sterren

Trustworthy and helpful- I was referred to PC RC RESQ by a local…

I was referred to PC RESQ by a local Facebook group as it’s really hard to know who to trust about computers and internet so it’s good to have a recommendation and it’s worked out really well.

Hefin has set up all the WiFi extenders in our house (I tried to follow the instructions but WIFI was always a nightmare) and now we have WiFi all over the house. So when I bought a new laptop I trusted Hefin to set it all up properly rather than the half-a**d job I would have done. Plus the couple of times I’ve had small but annoying problems Hefin’s been happy to give me the quick fix to try myself first rather than use it as an excuse to charge money if it’s something small that I could do myself and I really appreciate that attitude when many other companies take advantage of consumers’ ignorance.

The time and stress that has been saved plus the improved performance makes it worth the money in my opinion to use PC RESQ for you computer needs and I’m happy to recommend then.

9 januari 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you so much for your thoughtful and honest feedback Jenan. That's really helpful. 👍😁

Beoordeeld met 5 van de 5 sterren

PC ResQ has rescued me time and time…

PC ResQ has rescued me time and time again when it comes to my laptop, whether it is an initial set-up, maintenance or programmes to increase my efficiency and security. I have had face-to-face appointments and remote appointments with equal success. Can't recommend highly enough.

19 december 2022
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Appreciate your recommendation Simone. 👍

Beoordeeld met 5 van de 5 sterren

GREAT SERVICE - AS ALWAYS

PC ResQ Limited always respond quickly to all rquests for assistance - even when busy there's a quick acknowledgement that they know help is needed & will 'get back' when immediate job is completed. Very patient when listening to explanations & then inciteful questions. Always the 'Go To' when help needed.
Maggie

30 januari 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Maggie. Much appreciated. 👍

Beoordeeld met 5 van de 5 sterren

Speedy service during a computer emergency

When my computer wouldn't turn on I contacted PC ResQ and spoke with Hefin, who was very helpful and came out to look at the machine the next morning. He was able to quickly identify the problem, source a new power supply unit and replace it within a matter of days. Thanks Hefin!

17 januari 2023
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you for your review Suzi, and pleased to hear all is well with your PC. Hefin

Beoordeeld met 5 van de 5 sterren

I had a failed Apple system and an…

I had a failed Apple system and an urgent need. PC ResQ was quick to respond and provided a very competent in-house service that got me up and running. Hefin (the owner) showed great competency and efficiency as well as being polite and articulate.This was my first introduction to PC ResQ and I will only be using them for my future computer needs.

19 augustus 2022
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

That's good to hear Peter. Many thanks. Hefin

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! It's so good to find a computer rescue company that will come to your house - and promptly too! Hefin is a very professional & competent engineer and managed to rescue the vast majority of my data after my Windows PC died! Highly recommended!

30 oktober 2021
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Graham. Much appreciated. Hefin

Beoordeeld met 5 van de 5 sterren

I telephoned Heffin in a state of…

I telephoned Heffin in a state of panic, not knowing which way to turn in synchronising my various Apple products.
Heffin made a speedy diagnosis and advised me what to do and so I became synchronised, all with patience and good humour at a sensible cost. Thank you Heffin.

29 oktober 2021
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you John. Hefin

Beoordeeld met 5 van de 5 sterren

Saved from catastrophic data loss

I really believed I had possibly lost decades worth of computer work, which is beyond serious for someone who tries to spend the minimum amount of time necessary working on my computer. I had, none-the-less, accumulated a hefty bulk of material (photos, music, film clips and documents). I had no capacity to remedy my corrupted OS on my own. Hefin saved me from catastrophic disaster. I have a beautifully functioning system now, though, with my own slow Internet connection, it did take hours.

24 oktober 2021
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Amanda and good to hear all is well now. Hefin

Beoordeeld met 5 van de 5 sterren

100% recommendation

I can honestly say that the service offered was exceptional.
I am a total dunce when it comes to anything technical. Hefin was very patient and professional and is at the end of a message if i need any help in the future.
I can highly recommend

11 oktober 2021
Review zonder uitnodiging
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Antwoord van PC ResQ Limited

Thank you Debbie. Much appreciated. Hefin

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