PC ResQ LimitedReviews 

We have called in Hefin to sort out problems with our two computers. He resolved all the issues competently and thoroughly. He is very friendly and personable and his work and detailed explanations are greatly appreciated by those of us who are basically computer illiterate.

Visited my home , and resolved a PC problem - PC would not start up - Just keep on showing the background picture . Eventually had to fit a new Mother board . Then all was OK .
Plus added a few new features , which have proved to be very useful .

Prompt and reliable.

Hefyn has been helping me and my wife with our home PC for some years. Important because I work from home. Really nice guy; practical; understand what we need. No b****. Even if he is busy, he always responds. Recommend 100%. And he`s Welsh!

Hefin is always helpful, kind, reliable and most important of all, knows what he is doing. Very good with older computer users.

It has to be 5 stars overall because everything from initial call to booking appointment to restoring a functioning desktop and follow-up of issues was courteous and professional.
It was an expensive experience, but my own fault for not having recognised the signs of a failing hard disk sooner.
I have no reservations in recommending Hefin and PC ResQ to resolve your computer issues.

I have used Hefin's IT services on a couple of occasions most recently through remote access (he was in Poland at the time) when Outlook was causing major problems which he resolved. He is helpful, knowledgeable and courteous.



Richard

This guy is truly tremendous. Very informative with his weekly advice.
I quite often think in Computer terms that of my favourite, now sadly passed away, of Tina Turner with the song, "Simply the Best, Better than all the Rest, Better than anyone". Thank You, Hefin.

Fast effective and friendly service. Hefin made sure I was fully briefed after the rebuild.

A great service provided by Heffin - would highly recommend him to anyone looking for some help with any computer issues.

Excellent customer service and knowledge by Hefin……Very professional and explains techy things in non geek language to me !!
This is the second time I have used PC ResQ and will be a loyal customer in the future ….

Hevin at PC Res was extremely helpful and patient which solving my pc problems. I highly recommend Hevin to solve your pc problems too with calm and patience. Very Highly recommend.

I can only echo what others have said; Mr Harries was very professional and patient, explaining clearly what he was doing and why. He also answered a follow-up call quickly when I had a problem and told me how to solve it. The lady who answered the phone in the office was also very polite and professional.

Genuine desire to keep the customer happy coupled with work ethic.

Excellent ... rapid solutions to problems I knew we were having but not why or how to solve; much appreciate the friendly support and helpful advice and would thoroughly recommend this service.

David

Speed within which home visit arranged and made. Same afternoon. Complicated range of issues addressed and sorted within the same visit. Hefin a good man to deal with. Assiduous and explained in a way I could understand!

I have had no training in IT as I have never had to use it as I always had a secretary. However, I recently started a new job where I had to do all my own administration online and I was really struggling. A friend introduced me to Hefin at PC ResQ Ltd and my working life has been transformed! Hefin visited me at home and gave me some very useful lessons as well as setting up numerous shortcuts for all the forms requiring regular completion. I cannot recommend this service highly enough.

Heflin was very clear & helpful & persisted with a problem installation

Trustworthy
Competent
Prompt
Worth the cost in the circumstances

I found myself in a difficult situation. Almost the victim of a financial scam and apparently with some malware on my desktop. At the same time I was scheduled to be having a brain scan, so I was somewhat agitated.
I rang Hefin and got through first time. He was calm, as usual, and quickly got on with sorting the mess out.
I highly recommend PC ResQ, and adding them to your contacts folder.

Helfin of PC ResQ made a visit to resolve a problem with our Mac. He quickly identified some software which he removed, then went on to sort out some other problems. We would be pleased to use this company again.