Pdfpaw Reviews 

I was able to start and stop my subscription very easy, and was able to accomplish what I needed.

Great communication with a refund which I asked for. Quick responses and excellent communication.

I had a quick answer to my problem related to an undesired subscription, hopefully it will soon be solved, it seems a trustworthy website and one should try its services.

Another company that puts the finest print of signing you up into an unwanted subscription in a microdot on the service page
At no stage when you enter your details does it inform in anything BOLD that you are paying for a subscription instead of a one off service fee . Another boiler room con

Very Efficient and was exactly the service as required.

Very quick and responsive team when there was a billing mistake made. Thank you

Lisa was very helpful and professional in handling my request. The process was straightforward, communication was clear, and the refund was arranged promptly. I really appreciate how efficiently and courteously Lisa dealt with everything.

Excellent responsiveness from Lisa.

Hatte aus Versehen ein Abo angeklickt. Haben sofort auf meine Bitte storniert und das sehr freundlich ,und mein Geld zurücküberwiesen.

Mein Anliegen wurde prompte und zu meiner besten Zufriedenheit erledigt.

Very good experience. Able to change my files in to different forms without any issues

This company, PDF Paw, owned by Sommo, should have zero stars. They are thieves. They have a documented history of a hidden subscription trap by which customer sign up for a $1.95 usage fee but are then billed $39.99 immediately and incur recurring charges of 39.99 per month on their credit card. Fortunately, I paid through paypal, and they quickly decided in favor of my dispute. Lisa at PDFpaw is the biggest thief and grifter. She tried to get me to drop my complaint with PayPal. DO NOT DO BUSINESS WITH THIS COMPANY!

I am going to be brutally honest with this review - My first encounter with pdfpaw.com was not great, there were issues around transparency regarding billing - however when I contacted pdfpaw.com - they actually completely redeemed themselves, I spoke with Lisa from customer services, who was actually fantastic and resolved the issue very quickly and proffesionally, so despite a not so great first experience, I can honestly say, I experienced fantastic customer service, and their product / service is actually world class and very easy to use, so I can honestly say that I will definately use them again in future, and would recomend pdfpaw.com to others, great job guys, thank you.

Quick and smooth problem solving via email.

Ease of uploading, conversion, payment, downloading, it seemed. I had to wait for the 95% complete download to finish until after I rated their service. That was annoying, as this procedure is not prescribed anywhere. Then my frustration started. An email stating I should not forget to download my file led me to clicking the link, only to be notified a second payment was required. I immediately contacted my bank to stop further payments, suspecting fraud, contacted customer service at PDFPAW re this matter, insisted they stopped my once off subscription, and reverse payment. To their credit, they did so soonest. After repeated interaction my file was downloadable, and my payment reversed as mitigation for the inconsistency. Let's hope my experience was an exception, although Google Search Review indicates otherwise.

I bought the option to merge one single document - was then bombarded with monthly deductions on my account for 300% of the cost of merging one document. I never subscribed.
I never intended to need you in the future.
I wanted only to merge ONE document

Unfortunately the software couldnt do what I needed but the customer support is great. After explaining my refund was processed without issues