PDSA Pet Insurance Reviews 

2.051
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Gemma a d I are both seniors, she can’t run for as long as she did, approaching nine but we still enjoy our morning walks. I’m not that fit but I’m busy keeping the physiotherapists happy with Gem... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have researched many insurers of pets and I found PDSA to be the cheapest but offers the most out oif all of them. Was very insightful oifering advice about the different types of insurance which w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ive used PDSA for two years now but just purchased their Pawsome Insurance! I shopped around first however, and still the PDSA was the most reasonably priced and more than comparable to other insuranc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi, I decided to get another cat since my cat died last year. Due to my financial situation ive always relied on PDSA to help me. They are fantastic and do anything to help. So I adopted a cat from Ca... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huisdierverzekeringsmaatschappij
  2. ook in
  3. Liefdadigheidsorganisatie

Geschreven door het bedrijf

Insure your pet and protect yourself from expensive vet bills. We are the UK's leading veterinary charity and we know our pets deserve the very best. But vet bills can be costly, that's why it is important to insure your pet should the worst happen. Every PDSA Pet Insurance policy sold contributes to our life-saving charity work.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(2.051)

379 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

I have disabilities and have a roblem…

I have disabilities and have a problem with filling in forms when I rang to ask for help to filling it over the phone to take all my details it was told by staff that it can not be done and I would have to fill the form on the Internet this was very frustrating and would like a new program set in place from wendy Singleton

27 februari 2026
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Antwoord van PDSA Pet Insurance

We are sorry to hear that you are unhappy Wendy. If you did wish to discuss the circumstances surrounding this in more detail, please email us on: contact@cs.pdsa.org.uk and we will be happy to assist you further. Many Thanks, The PDSA Pet Insurance Team.

Beoordeeld met 5 van de 5 sterren

helpful company

claims were very prompt regarding payment. found company very helpful when contacting by phone. would recommend pdsa to other owners. riva's ongoing treatment was not an issue. many thanks.

7 februari 2026
Review zonder uitnodiging
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Antwoord van PDSA Pet Insurance

Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance. We're so happy we could help! The PDSA Pet Insurance Team.

Beoordeeld met 5 van de 5 sterren

Easy to understand

Easy to understand
Great service
Very impressed

2 maart 2026
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Antwoord van PDSA Pet Insurance

Good Morning Pauline. Thank you for your for taking the time to leave a review. We appreciate your kind words. PDSA Pet Insurance thanks you for your support and welcomes you and your pet.

Beoordeeld met 5 van de 5 sterren

Claiming was very easy but I actually…

Claiming was very easy but I actually getting hold of my documents not too straightforward. It may just be me but when I googled the PDSA website it don't give you a pet insurance log in and so had to go looking for the corect website. Always being short of time I like to just google a site and find what I need!

3 augustus 2025
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Antwoord van PDSA Pet Insurance

We are so pleased that you have received excellent service from us; we love hearing from our customers.

Beoordeeld met 5 van de 5 sterren

Everything was dealt with without…

Everything was dealt with without hassle.

28 juli 2025
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Antwoord van PDSA Pet Insurance

Hi there Sharon. Thank you for leaving your positive feedback of PDSA Pet Insurance. We're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now. The PDSA Pet Insurance Team.

Beoordeeld met 5 van de 5 sterren

Knowing that my Maisie need help and…

Knowing that my Maisie need help and taking care of it was the best option to do a peaceful mind

23 februari 2026
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Antwoord van PDSA Pet Insurance

Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and Maisie being part of PDSA Pet Insurance.

Beoordeeld met 5 van de 5 sterren

So easy to make a claim

So easy to make a claim. They literally do everything on their hub. Payout within 48hrs of receiving vet information

4 september 2025
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Antwoord van PDSA Pet Insurance

Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance. We're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.

Beoordeeld met 1 van de 5 sterren

Shocking business conduct

Shocking business conduct. I took out 2 policies with PDSA Pet Insurance for my two dogs as they are a Charity. I made a claim a few weeks back but was told they had no response from the vets. The PDSA Vets themselves say they contacted them back but they (PDSA Pet Insurance) said they could find no claim!! Yet PDSA Pet Insurance emailed me to say they had tried 3 times to get a report from the PDSA Vets, but didn't get any response. Blaming each other. Currently trying to get through to them on the phone with no response either. Nobody seems to work there. I've tried my best to help this Charity, but it turns out to be at my dog's detriment.

27 februari 2026
Review zonder uitnodiging
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Antwoord van PDSA Pet Insurance

Good morning. I am sorry to hear you are experiencing difficulties with your claim. Our Customer Service Team would be more than happy to assist you and can be reached on: 0344 543 1129. Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.
Many thanks, The PDSA Pet Insurance Team.

Beoordeeld met 5 van de 5 sterren

Easy and straight forward

Easy and straight forward

17 januari 2026
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Antwoord van PDSA Pet Insurance

Thank you for your kind comment and for taking the time to
leave a review. Its a pleasure to welcome you and your pet to PDSA Pet Insurance.

Beoordeeld met 4 van de 5 sterren

Very good

Very good. at a reasonable cost

3 februari 2026
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Antwoord van PDSA Pet Insurance

Good Morning David. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance. 􀀀

Beoordeeld met 5 van de 5 sterren

Totally hassle free

Totally hassle free, a seamless transition from my previous insurance provider.

1 februari 2026
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Antwoord van PDSA Pet Insurance

Morning Peter. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.

Beoordeeld met 5 van de 5 sterren

Help yourself, and other pets too.

Easy to set up, and also supports a great cause.

25 februari 2026
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Antwoord van PDSA Pet Insurance

Hi Mal, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Beoordeeld met 5 van de 5 sterren

Had to make two claims

Had to make two claims , PDSA insurance had no issues with its chasing the vets which holds things up , altogether great pet insurance easy to follow and great advice when needed

10 februari 2026
Review zonder uitnodiging
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Antwoord van PDSA Pet Insurance

Good Morning Tracey, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.

Beoordeeld met 3 van de 5 sterren

As PDSA I would have thought you would…

As PDSA I would have thought you would have insured all dogs I have a exception certificate for her as a ban dog registered with chip and all recommended paperwork she Pitt bull our family member

8 maart 2026
Review zonder uitnodiging
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Antwoord van PDSA Pet Insurance

Hi There, at PDSA Pet Insurance, there are, unfortunately, some breeds of dogs under various categories which we do not cover. A complete list of dog breeds excluded from PDSA cover can be found here: https://www.pdsa.org.uk/pet-help-and-advice/pdsa-pet-insurance/insuring-your-dog? under the FAQ section.

Beoordeeld met 5 van de 5 sterren

Can’t fault PDSA Pet Insurance

Can’t fault PDSA Pet Insurance at all. Our recent claim was paid out in full quickly & without question.
Highly recommended.

7 maart 2026
Review zonder uitnodiging
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Antwoord van PDSA Pet Insurance

Thank you Susan for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.

Beoordeeld met 5 van de 5 sterren

I was previously with pdsa for 18…

I was previously with pdsa for 18 months. My beautiful 18 month old Akita became very poorly due to what was found to be, after considerable testing a very rare, very serious defect from birth. Pdsa were absolutely brilliant. They took care of the bills for his consultations, extensive testing and medication (including an mri scan with a neurology consultant at a Vetinary hospital) with no hesitation or questioning, and left us to concentrate on him. Unfortunately there was nothing that could be done to save him and we lost him shortly after the results came through. Pdsa made sure everything was paid, cancelled our policy immediately so no more direct debits would be charged at that very difficult time and sent us a lovely deepest sympathy card. Although this was a heartbreaking situation for us I can honestly say pdsa went above and beyond to take the stress and strain of the financial worries away from us. We have recently brought another pup into our family and I had absolutely no hesitation in signing straight up with pdsa again for his insurance. Thankyou pdsa x

24 februari 2026
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Antwoord van PDSA Pet Insurance

Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance. We're so sorry for the loss of your Akita, but are happy we were able to help at such a difficult time! We appreciate your feedback and welcome you and your new pup back to PDSA Pet Insurance.

Beoordeeld met 5 van de 5 sterren

Just took out insurance for new puppy

Just took out insurance for new puppy, very simple and clear procedure. Glad to know benefitting pdsa to help other animals

7 maart 2026
Review zonder uitnodiging
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Antwoord van PDSA Pet Insurance

Good Morning Joanne. Thank you for your for taking the time to leave a review. We appreciate your kind words. PDSA Pet Insurance thanks you for your support and welcomes you and your puppy.

Beoordeeld met 5 van de 5 sterren

Dog insurance …

Easy to navigate and a very competitive price for what i wanted

6 maart 2026
Review zonder uitnodiging
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Antwoord van PDSA Pet Insurance

Good Morning Micky. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your dog to PDSA Pet Insurance.

Beoordeeld met 5 van de 5 sterren

Good value insurance

It was easy to sign up and the price was very competitive. I've never needed to use the insurance yet.

5 februari 2026
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Antwoord van PDSA Pet Insurance

Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

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