I LOVE my sweatshirt, nice thick material. I had a small issue with my order and when I reached out to see if they could help me, I received a very quick response and they went above and beyond to mak... Toon meer
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It arrived in the Netherlands (EU) within 9 days!! The print is extraordinary! It's not a lightweight nor a heavyweight, the quality of this sweater is awesome. This XXL runs big, I could've went... Toon meer
Placed an order November 23 for over $300 worth of product - clearly it was for Christmas. Items arrived after Christmas and I am still waiting on one piece as of January 4. Despite repeated attempts... Toon meer
I wish I had read these reviews before I ordered my item! Oct 12 and Nov 21 and no order no update completely ignored emails. It’s their black Friday sale and I want to buy so many things but wouldn’t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Peace Collective! Everything we do stems from our passion to make giving back easy and accessible. We produce quality apparel that looks good and does good, and in turn makes you feel good. When you shop Peace Collective, you’re investing in garments that stand out in more ways than one. Every garment sold gives back to the communities that need it most.
Contactgegevens
Canada
- peace-collective.com
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Products AND Support are First Rate
Products are great, but the customer support I received when my items were misdelivered was amazing . Support is communicative and helpful!
Kimberly from customer service was…
Kimberly from customer service was absolutely incredible. I needed some assistance changing shipping address and sold my problem immediately. Thrilled with the customer service!
Great quality
Great quality. Canadian made. Social conscience. FIVE STARS🇨🇦
I LOVE my sweatshirt and service was outstanding
I LOVE my sweatshirt, nice thick material. I had a small issue with my order and when I reached out to see if they could help me, I received a very quick response and they went above and beyond to make sure I was take care of and issue was resolved right the first time. Amazing service and product… will order again without hesitation.
Quick & responsive company
Quick & responsive company! Looking forward to more teams joining the collective.
Montreal Expos Cooperstown Crewneck
It arrived in the Netherlands (EU) within 9 days!!
The print is extraordinary!
It's not a lightweight nor a heavyweight, the quality of this sweater is awesome.
This XXL runs big, I could've went a size smaller. but it's all good!!!
Amazing brand
Amazing brand, quality, customer service. Wait times speak to quality.
Fifa t-shirt
I am so impressed with the quality of the t-shirts and the fit. The design is professionally printed and the detail is impressive.
I’ve already ordered 2 more t-shirts. The fifa line up is unbelievable. The product is worth every penny.
Prompt & professional
Prompt & professional. Within minutes Ibhad acrely and my return request was processed.
Chatted with someone live and was able…
Chatted with someone live and was able to change my size!
I ordered a hoodie for my son before…
I ordered a hoodie for my son before Christmas. The hoodie never arrived. When I contacted Peace they offered me a full refund. That never arrived. They then said the hoodie is back in stock. So I agreed to have the hoodie sent. It's now March and I still haven't received the hoodie and my emails are ignored.
Quick to respond and resolve my issue. Will definitely place orders with them again
Quick to respond and resolve my issue
Good support and nice sweaters
Support was always reachable and we enjoyed the sweaters; the delivery took one month but considering that we ordered from Italy it is acceptable.
Great brand, treats customers well
Tend to be a purchaser every few months because I love the style but what stands out is really love how they treat their customers. I had a small issue with one item and they were quick to amend the issue and shipped a replacement quickly without any fuss. One of my favorite brands for sure!
Online Shopping can be daunting…
Online Shopping can be daunting and Peace Collective makes every step of it as easy as possible. Big fan of the brand and their commitment to customer happiness.
EXCELLENT customer service
EXCELLENT customer service. GREAT quality products! Repeat customer.
Great
Great, ongoing communication regarding orders! Thank you!
60 days and still no product
My brother ordered me a shirt from this website on December 19th, hoping to get it in time for Christmas. It didn't make it, but I didn't mind as my birthday is in January. My birthday came and it still wasn't here. So, I had my brother check the status. The shirt hadn't even shipped yet. I reached out to the company. They claimed they were waiting on materials to make the shirt. I couldn't even get them to give me an expected shipping date. As of writing this, it has been 60 days and the shirt has not even BEEN MADE.
DO NOT ORDER
Worst customer service I have ever experienced. Their website promises 2–13 day shipping. I ordered on November 14 and over a month later it still hadn’t shipped. No real updates, just generic automated replies after nearly 10 emails. They deleted my Instagram comments and even removed my review instead of addressing the issue. Conveniently, the order only shipped after I disputed the charge with my bank.
When I finally received the item, the quality was terrible and it was clearly the wrong size from what I ordered. On top of that, they charge extra for “package insurance,” yet state that if your package is lost in transit, it’s not their responsibility. The lack of transparency, accountability, and basic customer care is unacceptable. I will never order from them again, and I strongly recommend others read reviews carefully before purchasing.
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