Platinum Hyundai & Suzuki Swindon - Ciren Reviews 191

Has had our car for nearly 5 weeks now tells us needs a new engine no time line

Disabled passenger who needs a car to get around

More interested in selling us a new car or overpriced second hand unsuitable car

Needs room for mobility scooter and other things also has items of disabled person in the car

No temporary car

The staff were very friendly and helpful, the service and MOT was efficient and everything was explained to me when I picked the car up. A great team…

cost was as mentioned and on time with helpful and friendly staff.

Easy to book. Staff friendly and helpful.

What makes us choose this Garage, over a more local one, is the excellent customer service. The difference in price is negligible but the experience is so much better. The Gentleman and Lady on the front desk were personable, helpful and made you feel like nothing was too much trouble, an asset to the company.

genuine service with a smile. worth driving from Bristol - 5 stars and thank you.

Charlie was very helpful and with a no pressure sales approach.

The Team were, as always professional, friendly and knowledgable. The works were done to a high standard and in a timely fashion. All in all an excellent service and excellent attitude toward their customers. 10/10.
Highly recommend

The actual service was carried out efficiently and in the arranged time. We were very pleasantly received and there was a comfortable place to sit with coffee etc but no sugar!
Our only criticism was the extremely annoying radio which droned on endlessly with men discussing politics.After 3 hours we were very glad to leave. With hindsight, we should have said something !

Took a little longer than expected but was informed what was going on SPOT ON

Great service, explained what needed to be done and when confirmation was given, got on and dealt with everything. Very trustworthy, polite and helpful.

I was able to book a service and mot well in advance at a time to suit me. The dealership had all my details and informed me about a recall on the Suzuki S-Cross. Everything was dealt with efficnetly and the car was returned on time.

I asked about used S-Cross cars last year and expected to hear when one was available: I heard nothing but saw one on the forecourt when visiting PB for something else.
Buying it was more complicated than expected, due to issues with the previous owner and a private plate.
The dealer also lost the second key for the car and three weeks later it has not been replaced.
It is very difficult to contact the dealer by telephone, and voicemail messages are often ignored. It is not helped by the sales persons working part-time and they do not co-ordinate well together with the customer.
Regrettably standards have slipped in recent times.

Great reliable service from the Team at Platinum Suzuki in Cirencester.

The reception staff are always cheerful, helpful and professional.We don’t see the technicians but everything seems perfect.

I brought the Vitara in to have a free replacement cartridge fitted (under a recall scheme). That was efficiently done, but I also appreciated the general ‘health check’ of the car carried out (free) and found it useful.

I always get what I expect from a service at the garage and the staff are friendly.

I have purchased multiple Suzuki models from Pebley Beach, and the service has always been great, from the initial sale, to the service team. Recently, I purchased a Suzuki Ignis which needed a rear camera fitted. There was unfortunately a delay with camera, but Scott kept me well informed going through the process. I've had the car for approx. 2 weeks now and I'm very happy with it! 🌟🌟🌟🌟🌟 is well deserved.