Pembroke Financial Services Reviews 

This is the third time to use Pembrokes for mortgage advice. Paul Grennan is excellent, very approachable and personable with excellent knowledge. Carol is excellent. The financial advisors are also outstanding. Thank you once again

I found all the staff very friendly and professional. Paul in particular made us feel in safe hands and he kept us regularly updated as things progressed. Our lifetime mortgage was completed in good time and I would have no hesitation in recommending Paul and the team to anyone. Thank you!

Amazing, exemplary and very professional service from a friendly and knowledgable team.

Pembroke Financial Services have been excellent. Sarah Funnell supported me through quite a journey to get my forever home. She went above and beyond her role.

I can’t thank her enough, and highly recommend them. Excellent customer service seems to be a rare thing nowadays with some companies, but these are the exception.

Great service from Pembroke - I would highly recommend them! Sarah Funnell particularly was brilliant and helpful - thank you!

Pembroke was thrust on me when my existing IFA merged with them. I cannot say that I have been at all impressed with the level of service received. I guess I must be a very small fish in their very large pool.

From the initial contact with Paul Grennan who was very efficient and explained everything and then found the appropriate equity release mortgage , the whole process
has gone through seemlessly and there was always someone there to speak to if necessary. Carol Mitchell was also very helpful.

Outstanding service from Sarah from our initial call to completion on the house. Sarah was there for us every step and made the whole process very smooth. Would highly recommend anyone who needs a mortgage to get Sarah to be your adviser and make it a great experience.

Professional from the outset. Great fact find meeting and Sarah was very knowledgeable and experienced. I felt that my mortgage request was being “looked after’ and indeed with several reductions in the rate prior to completion which was brilliant.

Sarah was the absolute best! Took time out of her work hours just to meet up with us to help.
Received a lovely lil packaged gift when we got our keys.
Thank you!!!!

Very poor service - contracted to undertake a retirement plan which I would be charged for but after initial meetings, simply 'forgot' to do it. Chased them on several occasions and only a threat to report them to the FCA resulted in a response. Not to be trusted with the basics so cannot imagine they could do anything complex. Avoid.

Sarah has been an absolute pleasure to work with from start to finish. She got me a new deal on my mortgage renewal and then a new mortgage for myself and my partner and on our first hime together, all within the space of 6 months. We are thrilled we got the home of our dreams and will definitely use Sarah and Pembroke if we move again. Thank you Sarah!

Sarah did her utmost to get me the best deal for the renewal of my buy-to-let mortgage. She was very professional and very patient with me! She guided me through all the different options and helped me choose the most suitable one. I am so glad I did not navigate this on my own. Thank you so much Sarah,

Excellent experience working with Paul. He was recommended to us by friends, after we had a bad experience with a mortgage consultant previously. Always very patient in explaining our mortgage terms clearly, and answering all our questions. We have full confidence and highly recommend his services!

Sarah and the team provided me with a professional service from start to finish. Were prompt in replying to any queries and kept me informed at all times during the process. I would definitely recommend their services.

Being a first time buyer I was naturally quite naive to the process, Sarah guided me through the whole process and gave me fantastic support which enabled me to make the best decisions for my mortgage/purchase.

Thanks again!

Sarah was absolutely fantastic. She provided so much support and guidance. She was extremely knowledgeable and made me feel comfortable during the whole process! Buying a property can be so stressful and I feel extremely lucky to have had Sarah throughout the journey - I would highly recommend!

Paul and his colleagues made the process of renewing my mortgage straightforward and easy to understand, from demystifying the jargon to helping with the sums. He readily and patiently guided me through all the necessary steps and was always at the end of a phone when I needed reassurance or confirmation. Absolutely first class service throughout. Thank you.

Paul worked out the financial mortgage business with our accountant and all other parties. This was agreed and passed over to the solicitor acting on our behalf and the investor. All stages guided by Paul.. 'simples'.

They found a way for us to purchase a 2nd property. After over two years of trying, their patience and perseverance never faltered. I cannot express a way to recommend them enough. By the end of it all we consider them friends. Thankyou.