Penny Black Reviews 204

I went to the Black Penny pub, Tamworth. I ordered three meals & asked three times if the fish & chips was cod. The Barmaid even went to ask the chef. He assured her it was cod. Lo & behold, when it arrived it was haddock & the chips & peas were cold. If they had been honest, I could have picked something else. As it was, I was told they could nothing about it, but I insisted they refund me. Why they tried to mislead me is a mystery. Their dishonesty resulted in a refund & a loss of a customer.

Extremely friendly and helpful staff who go the extra mile to make sure you get what you need. This applies to both the post office and the other counter. Thank you and I'll be back!

Penny Black offers a mixed experience. The staff is friendly, and they do a good job helping with selections and recommendations. However, each experience can vary. For instance, sometimes items might not be fully in stock, although they communicate issues swiftly and offer solutions, like upgraded postage. Their delivery service is prompt, and they have a nice collection of products. Overall, it's a decent shop to consider.

Thank you to the lovely Hanna who helped me choose balloons for my son's 18th birthday. Very patient when I was being indecisive and had some good suggestions. When I collected them today they were sitting in the window ready, Elaine did a beautiful job, exactly what I ordered. I will be using you from now on xx

I have used this small family-run business many times for postal gifts, cards and stationery. Items are always lovely quality, good availability of specialist items and postage is very speedy. Thank you!

First time I have used Penny Black and I was impressed with the cards that arrived.
The order was made mid week and arrived within two days.
Would certainly use again.
Also had some communication with customer services and received a prompt reply.

The item arrived very quickly and was carefully packed. Thank you!

I call in penny black quite regular, a fantastic pub. The staff are very welcoming and always willing to accommodate your needs. Food is fantastic the menu is very good. It's a great place to watch football especially sheffield united games. Well done to jock and his team a credit to greene king

Speedy service. Good value.

Took a month to arrive and then wrong item arrives ...

Apart from problem finding how to finish the purchase online all fine and the calendar came quickly.

I ordered a diary which was quickly despatched with excellent updates. No issues, very easy. Thank you very much!

Excellent product and service. V quick

Excellent. No problem with order and delivery.

Good price, good delivery

Very impressed with swift delivery of order particularly over the festive period.

Great quality calendar. Easy to use website to order. Only build would be that they don't come with envelopes. I bought one to send to a friend but have had to purchase an envelope to send it.