Pennyandsinclair Reviews 

200
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The team from Penny & Sinclair was always responsive, friendly, helpful and knowledgeable. We would highly recommend and would use their services again.

Beoordeeld met 5 van de 5 sterren

Joe Worsell has fantastic from start to finish, helpful, hosest, kind, and calm. Joe gave good advice without judgement or being pushy. We totally trusted him in our home and he was always extremely p... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a great experience with Penny and Sinclair through the duration of our house sale process. We had a quick sale and Joe was great to work with from start to finish. Super responsive and supporti... Toon meer

Beoordeeld met 5 van de 5 sterren

We completed on our sale today. Angie Parmenter of Penny & Sinclair was fantastic and found us a great buyer. She really knows her area and is professional and calm. We really appreciated her help thr... Toon meer

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

At Penny & Sinclair we understand that our staff are our most valuable asset. Extended opening hours, exceptional service standards and a portfolio of the best properties in Oxfordshire have helped us to build strong relationships with our clients. The volume of referrals and repeat business is testimony to our hard earned reputation and we are renowned for quality, excellence and superior customer service.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

200 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(200)

49 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Company

I have used Penny & Sinclair for my summer short lets for the past 3 years, and they have been exceptional every year. A very professional company that is very easy to deal with. Highly recommend.

1 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Joe Worsell was friendly

Joe Worsell was friendly, kind, helpful and understanding. When things got really tough for me despite others not always keeping him and me 'in the loop' he took a calm measurerd approach which was really helpful. He's a cheerful, friendly person and really does listen which is really important as alot of people come accross as good listeners but in reality they are not.

2 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience in Oxford

My daughter and I came to Oxford needing a Short Let while my daughter attended a Summer Program. We were unhappy with our choices until reaching Lisa and Amber at Penny & Sinclair. Amber came up with a solution that was perfect for us just in time for the program's beginning. Lisa and Lillimai provided outstanding service and helped make our stay comfortable. We hope to be back next summer for another great experience in Oxford.

27 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly, positive and professional

I recently sold my house with Penny & Sinclair and I would wholeheartedly recommend them as agents. Angie who did all the hard work was excellent - her original estimate of the value of the house, her encouragement and wisdom to hold out for higher offers when we had the offers from developers, her determination and enthusiasm to find people well suited to the house who really wanted to live there, and her friendly, positive, optimistic and professional approach throughout were all spot on and very much appreciated. I was pleased with how the process went and that it was completed within my timeframe.

22 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great agent

We recently sold our house with Penny & Sinclair and had an outstanding experience. Sean, our agent, impressed us from day one with his professionalism and genuine enthusiasm. He conducted numerous viewings efficiently, ultimately selling our home within our desired timeframe. Sean and the team at Penny & Sinclair were consistently communicative and responsive throughout the process, ensuring everything ran smoothly. We highly recommend their services for anyone looking to sell their property with confidence.

5 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

first time landlord

Lucy and her team were thorough and prompt in sorting out what was needed to let our dear home. It was our first time letting our first time home, so you may imagine we were sentimentally attached. Lucy and her team supported us throughout the journey, and we felt confident in their expertise.

10 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I dealt with Penny and Sinclair for two…

I dealt with Penny and Sinclair for two short lets for my five-month stay in Oxford. Amber Littlechild was professional and courteous and was very helpful in every step of the process. Amber met me at the flat each time to deliver and pick up the keys and was available every time I needed assistance in between. I was also refunded my security deposit in a timely way without undue waiting. I would certainly lease through them again!

18 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional and courteous service

As a purchaser, I was delighted to engage with Joe Worsell and his colleagues at Penny and Sinclair. An informed, courteous, and professional service throughout the process, facilitating from sale agreement to completion in ten weeks.

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful experience

Joe was courteous, responsive, detail oriented and punctual and secured us a price over asking within first day of viewing! Wonderful experience.

15 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service for a house sale in Oxford

Penny and Sinclair dealt with my recent house sale in Oxford, which went without a hitch and with excellent personal service. We received valuations from a few estate agents and these varied quite widely, but we went with Penny and Sinclair since they provided the clearest rationale for their valuation. This decision was vindicated, since we accepted an offer above asking price within a few days. They clearly have a good understanding of the local market and pitched the property just right.

6 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience

We had an excellent experience with Penny & Sinclair, regarding both selling our old house and buying a new one, which completed a small chain. Our estate agent, Joe Worsell, was wonderful from the moment he showed us the house we ended up buying. Being polite and friendly, but impartial and professional, he earned our trust from the very beginning, so we were more than happy for him to manage the sale of our old house. We were prepared for a scenario that the house wouldn't sell fast enough, but it was done really quickly (and on top of that amidst a holidays season), we had 2 offers within 3 weeks. Joe continued to guide us further throughout the process, being always available, always happy to help, often going out of his way to provide the information and help that we needed. I warmly recommend Joe and P&S!! Thank you! 🌻

27 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Penny and Sinclair are the best

Can't recommend Penny and Sinclair enough!! After several terrible experiences with another estate agency, P&S completely surpassed all of my expectations (particularly Joe and his team). Joe is friendly, helpful and always strives to make the process as seamless and easy as possible. He was always responsive, respectful and was so dedicated. I felt like he was completely in my corner which made the selling process much easier to deal with.

3 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Definitely not on the side of the Tenant - Avoid.

As a tenant in a property managed by Penny and Sinclair I have the following feedback;

1. We made a complaint about black mould in the house 7 times over the course of 6 months. It was never dealt with, and we ended up leaving the property. - It was disgusting and had spread to three rooms!

2. Penny and Sinclair were the property managers and were most certainly more on the 'side' of the landlord, and not the tenant.

3. Other maintenance issues took months to get them solved.

4. Our assigned 'property manager' changed 4 times in the space of 14 months. (That tells me more about the company culture than anything else!)

5. At the end of the tenancy, it has taken a month (and counting) to get the final documentation and we still haven't had our deposit released!

Thinking of renting through Penny and Sinclair? - I would suggest you choose one of the other agencies in Oxford.

7 december 2023
Review zonder uitnodiging
Logo Pennyandsinclair

Antwoord van Pennyandsinclair

I am sorry to hear about the issues you have raised, we pride ourselves on providing a high level of service to both landlords and tenants and this falls below our usual standards. Please can you contact me directly to provide me with the details of your tenancy as I would like to look into your points in more detail lucy@pennyandsinclair.co.uk Lucy Lawton Smith Lettings Director

Beoordeeld met 5 van de 5 sterren

Buying our first home

Our experience with Penny and Sinclair has been very pleasant from start to finish. Joe assisted us throughout the journey to buy our first home and he was very responsive and helpful to say the least. The process took a little longer than we expected but it was no fault of P & S who always kept us informed of any delays and would go above and beyond to do anything they could from their end. Overall, we are very happy with the service and would definitely recommend for sellers or buyers.

31 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Penny & Sinclair - great experience.

Penny & Sinclair have handled two sales for me over the last 10 years, the most recent has just completed. In both cases they were excellent, the lasted was a complicated sale, that was handled with a professional yet friendly manner. ALL calls were answered, all emails replied to, with the flow of information timely and informative. Highly recommended, all estate agents should work this way - very impressive.

15 december 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer