PensionAdvisers.co.uk Reviews 

213
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

One of your advisors rang me first thing this morning to talk over this problem and was very helpful, he said when he got back to the office he would look into the matter in more detail & ring me back... Toon meer

Beoordeeld met 5 van de 5 sterren

The advice from Aaron( correct my spelling if needed) today at 1pm was very useful and informative. I am now wiser and knowledgeable of how to plan and carry on with my pension plans . I will the... Toon meer

Beoordeeld met 5 van de 5 sterren

I contacted your Company to resolve the action to be taken with my Son's pension. He is 56years old and has pensions with a value of about £65000. The Advisor went through the various actions we... Toon meer

Beoordeeld met 5 van de 5 sterren

I needed some advice on a pension query and was contacted ny a representative Ian Smith of Crossley Thompson. He took a brief overview of my query and booked an appt. with a Financial Advisor for next... Toon meer

Bedrijfsgegevens

  1. Financieel adviseur
  2. Pensioenfonds

Geschreven door het bedrijf

Here at PensionAdvisors.co.uk we put you in touch with an appropriate pension advisor who will give you the advice you need to make the most of your well earned pension years!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

213 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(213)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good service

The advisor explained our options and was very helpful giving us confidence to continue our pension process with the company.

18 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Matt was very professional and helpful

Matt was very professional and helpful. He helped me to understand my pension options and all the jargons. He explained the different options in an easy way which will help me to make the right choice. He was very transparent with regard fees I would need to pay should I choose to use their help.
Thank you.

16 september 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I was just told to phone citizens…

I was just told to phone citizens advice bureau

14 september 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hi Victoria,
Some of the enquiries we receive are best dealt with be CAB, rather than financial advisers. If you would like to respond to the email we sent you originally with the detail you passed on to you adviser we will get our internal expert to review you case and your needs to confirm the CAB are the best entity to deal with your problem.
Regards,
Neil

Beoordeeld met 1 van de 5 sterren

This was the most rubbish company I…

This was the most rubbish company I have seen dealing with pensions.zThey never called me although they said they will.

13 september 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hi Bahram,
All our advisers agree to a comprehensive contact plan when being put in touch with you. This will include several calls at different times of day and emails using the details you submitted. We often find the advisers have been trying to make contact without success in situations like this. Often due to typos in the phone number / email submitted.
Please reply to the original email we sent you confirming your details and we'll get things moving. If you don't have an email, that would confirm some typos so please resubmit your details on the website.
Thanks,
Neil

Beoordeeld met 1 van de 5 sterren

Not heard a thing from anyone....

Not heard a thing from anyone..... Joke

8 september 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hi Martin,
All our advisers agree to a comprehensive contact plan when being put in touch with you. This will include several calls at different times of day and emails using the details you submitted. We often find the advisers have been trying to make contact without success in situations like this. Often due to typos in the phone number / email submitted.
Please reply to the original email we sent you confirming your details and we'll get things moving. If you don't have an email, that would confirm some typos so please resubmit your details on the website.
Thanks,
Neil

Beoordeeld met 5 van de 5 sterren

Massive re-edit of my one start review

Sorry,

I couldn't have been more wrong with my previous 1 star post. I've just had a call and have received tonnes of advice from a great local adviser.

14 augustus 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Good Afternoon,

Apologies for the unsatisfactory service. We have made contact with the Adviser to ask them to make contact with you as soon as possible.

Once they have been in touch we would appreciate it if you would consider updating the score & review you have left.

Best wishes

The Pension Adviser Team

Beoordeeld met 5 van de 5 sterren

Honest advice in a plain

Honest advice in a plain, straight forward and concise manner

2 februari 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hi Ray, thanks for your 5 Star review of our service. It is much appreciated.
Best wishes
Jonathan

Beoordeeld met 5 van de 5 sterren

The basic advice I needed.

Very quick to put me in touch with a pensions adviser who rang me, found out my needs and gave me free advice. There was no pressure and it was very useful as I had no idea about my pension situation. Put my mind at rest.

30 januari 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Good afternoon Kevin. That's great news thanks for your 5 Star review.
Best wishes
Jonathan

Beoordeeld met 5 van de 5 sterren

Excellent and Professional Service

Excellent and Professional Service. No feeling of pressure just good honest advice.

30 januari 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hello Elsbeth, thanks for your 5 Star Trustpilot review, glad to hear that you are pleased with our service.
Best wishes
Jonathan

Beoordeeld met 5 van de 5 sterren

Better than expected!

Spoke with an advisor a couple of times, he was a friendly chap and checked up on me after I had spoken with the financial adviser they assigned to me. There was a bit of confusion over what I wanted (I had an extremely niche request) but pension advisers were understanding and got me in touch with another adviser who helped me.
My partner has a sizeable pension pot and has had a bit of a troublesome experience with another company, however I will be recommending them to her, whether they can help or not they have been transparent and honest which I find an essential trait when dealing with pensions!

29 januari 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hello Chris, thanks for taking the time to rate our service and make comments upon it. We are very pleased that you have had a good journey with us.
Best wishes
Jonathan

Beoordeeld met 5 van de 5 sterren

A great recommendation.

Pension Advisers put me in touch with a local pension adviser who has sorted out my own pension and is now dealing with my wife's pension. A great recommendation.

26 januari 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Good morning Nigel. That's the sort of review that we like to receive, "it does everything on the tin".
Thanks for your 5 Star billing.
Best wishes,
Jonathan

Beoordeeld met 4 van de 5 sterren

Contacted them for some free legal…

Contacted them for some free legal advice. Spoke to a very helpful advisor a couple of times. He was very empathetic and keen to find a solution to my problem. Only negative was it took a while to get to speak to him.

24 januari 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Good afternoon VipFi, thanks for your review. We note your comments on the delay, we will seek to improve in this area.
Best wishes
Jonathan

Beoordeeld met 5 van de 5 sterren

Useful consultation

I was put in touch with several suitable pension advisers, several of which would have been suitable. I was given a free telephone conversation of around 15 minutes which answered my questions about my stakeholder pension. Having looked at other websites I wasn't sure if I would find an adviser who was willing to advise me on my relatively small pot of money but I found some suitable advice.

24 januari 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hi, thanks for your 5 Star review and comments, which are great to hear.
Best wishes
Jonathan

Beoordeeld met 5 van de 5 sterren

Refreshing Customer Service!!!

I’ve been very pleased with my experience with both the adviser i was assigned to, the ease of use of the website and the follow up calls to check how everything went and if I needed any help.
A real honest and genuine service and have already told my sister about this.
Great company and ethos and great adviser who helped me, even though I wanted something he couldn’t offer - was very calm and gave me extra time with no cost that sorted me out!
Thanks

23 januari 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Thanks Kay. What a great review. Thanks for your 5 Star status .
Best wishes
Jonathan.

Beoordeeld met 5 van de 5 sterren

I used your services for the first time…

I used your services for the first time and found that I was kept in regular contact by email and post would definitely use again and recommend found Fantastic service

23 januari 2020
Review zonder uitnodiging
Logo PensionAdvisers.co.uk

Antwoord van PensionAdvisers.co.uk

Hi Alison, thanks for your 5 Star review and comments. It is very much appreciated. We wish you well.
Jonathan.

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