Their service is extremely terrible I requested a refund late July we are in October now, you will be told they have a backlog. What kind of backlog that could take this period, why do you say refun... Toon meer
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Lees wat reviewers zeggen
Please note that I have sent a message on your whatsapp stating that Portable Coffee Ceramic Mug Set With Warming Coaster is broken. Drying Laundry Balls 2pcs ordered with this order PDZ10186 a... Toon meer
So i got an sms stating my parcel is being delivered.. This was on Thursday 10 September. Today on Sunday 13 September i got a WhatsApp message saying the delivery is being canceled due to the compa... Toon meer
Perfect Dealz phoned me within 3 minutes after placing an order for 2 fat-tyre electric bicycles. The service was excellent, even after delivery of the bicycles which I received within 5 days. I was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Online marktplaats
- ook in
- Cosmeticawinkel
- Cosmetische producten groothandelaar
- Doe-het-zelfzaak
- Groothandelswinkel
- Kinderspeelgoedwinkel
Geschreven door het bedrijf
Best online store with convenient products, quick delivery and reasonable prices. In-store shopping, In-store pick-up, Door to door delivery. We offer amazing deals, with a wide variety of products. We are also a Wholesaler to the public. Earn extra income by Dropshipping with perfectdealz.co.za. Delivery turnaround time: Gauteng-1 to 3 working days at R65.00 National- 3 to 5 working days at R99.00 Free shipping for orders over R750.00
Contactgegevens
Delpark House. 2nd Floor, 77, 5th Street, Wynberg, Sandton, 2090, Johannesburg, Zuid-Afrika
- 011 048 2402
- info@perfectdealz.co.za
- perfectdealz.co.za
2,4
Slecht
3K reviews
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Very slow with communication
Very slow with communication, orders have been paid for and placed. 12 days after they only start their proces.
If you dropship, i dont recommend at all. 7 out of 15 orders complete mess
16 oktober 2024
Antwoord van Perfectdealz
We sincerely apologize for the slow communication and the delays you’ve experienced with your orders. We understand how frustrating it must be to place and pay for orders, only to have them processed so much later than expected. This is certainly not the standard of service we strive for.
We also regret that your experience with dropshipping has not met your expectations, and we understand how important it is for both you and your clients to receive timely, accurate orders. We are currently reviewing our processes to identify areas where we can improve, both in terms of communication and order fulfillment.
Please provide the details of your orders so we can look into the specific issues and ensure that any remaining problems are resolved as quickly as possible. We truly value your business and are committed to making this right.
Delivery is fast but a lady contacted…
Delivery is fast but a lady contacted me regarding some product that was not in stock and I said you can keep the money untill it is back in stock but please confirm this via email. I did not receive any email. This is not a good reflection on the company. But I love to order from you.
15 oktober 2024
Antwoord van Perfectdealz
Thank you so much for your positive rating and continued support! 😊 We're thrilled that you enjoy ordering from us.
We sincerely apologize for the miscommunication regarding your order. It looks like we missed the mark on our promise to send you a confirmation email, and we truly regret any inconvenience this may have caused. To make things right, we’ll be issuing you a refund as the product is still out of stock.
Thank you for your patience and understanding. We’re committed to providing you with a better experience next time!
Took a long time for delivery.
9 oktober 2024
Still didn't receive my parcel which…
Still didn't receive my parcel which was promised to be delivered on the 10 October
9 oktober 2024
Antwoord van Perfectdealz
We sincerely apologize for the delay in the delivery of your parcel, especially since it was promised to arrive by October 10th. We completely understand your frustration and regret that this has not been resolved within the expected timeframe.
Please provide your order number so we can immediately investigate the status of your parcel and work with our courier partners to expedite the delivery. We’ll also ensure that you receive a timely update on the progress.
We truly appreciate your patience and are committed to getting this resolved for you as quickly as possible.
GREAT SERVICE
Shadrack was so efficient and quick to do my order. We will for sure order again
1 oktober 2024
Wrong toothpaste delivered
Wrong toothpaste delivered, matter reported. No action was taken. Very much disappointed.
30 september 2024
Antwoord van Perfectdealz
I’m really sorry to hear about the mix-up with your toothpaste and the lack of response, Thank you for accepting our offer as an token of apology, We will ensure your next order will be a successful and fruitful as possible
Quik delivery speedy service I haven't…
Quik delivery speedy service I haven't opened my tent yet but I'm sure it's perfect
30 september 2024
Antwoord van Perfectdealz
Thanks for the update! I'm glad to hear the delivery was quick. I am certain that the tent will meet your expectations when you do open it! If you have any questions or need assistance once you set it up, feel free to reach out. Enjoy your new tent!
I paid for R1500 for an overnight…
I paid for R1500 for an overnight courier only for my purchase to arrive like a normal delivery & all I got was a mere I’m sorry. As if R1500 is just R1,50. I feel scammed honestly
26 september 2024
Antwoord van Perfectdealz
I’m really sorry to hear about your experience. It’s completely understandable to feel frustrated after paying R1500 for what should have been an overnight delivery. Your concerns are valid, and I apologize for the inconvenience this has caused you.
I appreciate you bringing this to our attention, and I’ll make sure to pass your feedback along to help improve our service. If there’s anything I can do to assist you further, please let me know. We truly appreciate your understanding and acceptance of our offer as a token of apology. We recognize that we have caused you a significant inconvenience, and we’re sorry for that.
Super cool
Excellent service thumbs up to Vanessa the facebook guru and Jabu the driver i love you guys and you are the best keep it up
4 oktober 2024
Review zonder uitnodiging
Delivery was quick
26 september 2024
Very good service
Very good service. Noah's customer service is awesome. He was very professional and kind and I recommend this company 100%. Thank you
20 september 2024
I bought a pair of grinders
Much better from Perfectdealz. After my initial disappoint with the service I received from Shadrack, a lady, I forget her name, was excellent and solved my problem within 24 hours.
12 augustus 2024
Antwoord van Perfectdealz
Good day Donald
I do sincerely apologize for the inconvenience caused, I will takeover your order and try my best to have this issue sorted out before the end of business day today, please do kindly provide me with your order number
Good job
This was my first time buying from you.I did see a couple of negative reviews like people saying they've been waiting for weeks for their orders etc...but i still decided to take a chance.I got my order within a week..thats not bad at all
12 september 2024
Antwoord van Perfectdealz
Thank you for sharing your experience! I appreciate you taking a chance on us despite the negative reviews. I’m glad to hear your order arrived within a week—that's great to know! We’re always working to improve our service, and your feedback helps us do that. If you have any questions or need assistance in the future, feel free to reach out!
Perfect Dealz indeed
Early deliveries every time Good quality products at affordable price
3 september 2024
Antwoord van Perfectdealz
Thank you for your feedback! We’re delighted to hear that you consistently receive early deliveries and enjoy our quality products at affordable prices. Your satisfaction is our priority, and we appreciate your continued support!
Staff Followed through on promise and…
Staff Followed through on promise and delivered according to my specific requirements.. Thank you
3 september 2024
Antwoord van Perfectdealz
Thank you for your wonderful feedback! We're thrilled to hear that our staff followed through on their promise and met your specific requirements. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Antwoord van Perfectdealz
Thank you for your feedback! We're glad to hear that you experienced quick service from our staff and prompt delivery. We appreciate your support and look forward to serving you again soon!
Communication is slow.I was suppose to…
Communication is slow.I was suppose to be told before I recieve my package that there is a shortfall of items so I was surprise and even when I send an email to enquire, you took long time to respond but thank you I manage to get a solution at the end.
21 augustus 2024
Antwoord van Perfectdealz
Thank you for your feedback, and I apologize for the slow communication regarding your order. We understand how important it is to keep you informed, and we’re working to improve this aspect of our service. I'm glad to hear you were able to find a solution in the end. Your experience is valuable to us, and we appreciate your patience.
Name Says it all...
The name says it all.
I experienced Good communication, Good service delivery, Good prices... I will buy again...
Thank you Shadrack for your great service and assistance.
22 augustus 2024
Antwoord van Perfectdealz
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our communication, service, and prices. Your satisfaction means a lot to us, and we look forward to serving you again soon. Special thanks for recognizing Shadrack's efforts!
My order wasn't what I ordered
My order wasn't what I ordered. And they're taking forever to exchange my order. So disappointed
19 augustus 2024
Antwoord van Perfectdealz
I’m truly sorry to hear about the mix-up with your order and the delay in the exchange process. I understand how disappointing this must be. Please know that we are working hard to resolve this for you as quickly as possible. Your satisfaction is important to us, and we appreciate your patience. If there’s anything specific I can do to assist you, please let me know.
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