The person I spoke to was very helpful and professional.The online app I was unable to access so please don’t do away with the helpline.As talking to someone real makes it so much easier and I wouldn’... Toon meer
Bedrijf heeft geantwoord
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My experience was very positive in all respects. A friendly service will to respect that all users are not the same and not always looking for a cheap price, but more a policy that reflects the users... Toon meer
Bedrijf heeft geantwoord
Have insured my car using the services of Performance Direct for a number of years now. Find their renewal pricing competitive and renewal process easy with all documents available via signing to the... Toon meer
Bedrijf heeft geantwoord
It's very difficult to review an insurance company, especially if you've never made a claim. You only then know how they perform and look after their customers. What with prices of everything being so... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Performance Direct
Geschreven door het bedrijf
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Contactgegevens
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Verenigd Koninkrijk
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Uitstekend
17K reviews
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Efficient renewal and good value.
16 april 2026
Antwoord van Performance Direct
Hi,
We appreciate you sharing your positive experience with us. We are so glad to hear you found our renewal process efficient and valuable.
Kind Regards,
Emily
Performance Direct
Antwoord van Performance Direct
Hi,
We're so glad our app was easy and fast for you to use. Thank you for taking the time to leave us your positive feedback!
Kind Regards,
Emily
Performance Direct
Very happy with everything would go…
Very happy with everything would go back if the price was right
14 april 2026
Antwoord van Performance Direct
Hi,
We're happy to hear that you enjoyed your experience with us! Thank you for your positive feedback; we appreciate your comments regarding the price.
Kind regards,
Fazal.
Performance Direct.
Antwoord van Performance Direct
Hi,
Thank you for taking the time to leave us a review. We are happy to hear you have chosen to renew with us for a further year and we look forward to another year of service.
Kind Regards,
Emily
Performance Direct
Antwoord van Performance Direct
Hi,
We're happy to hear that the renewal price met your expectations, and we appreciate you choosing to stay with us. Thank you for your feedback!
Kind Regards,
Emily
Performance Direct
Price ok. Took renewal payment early
Good price although a quarter of the renewal price was the broker fee. I was looking for alternatives in the week prior to renewal but Performance Direct took payment one week before the renewal date. Bit cheeky…
14 april 2026
Antwoord van Performance Direct
Hi,
We appreciate you bringing this to our attention. We're sorry that the broker fee and payment timing caused concern. We'll review your feedback to improve our processes. Thanks for your time.
Kind regards,
Molly
Performance Direct
Antwoord van Performance Direct
Hi,
We appreciate you sharing your positive experience! We're so glad our service was helpful, quick, and easy, and that you were happy with the price.
Kind Regards,
Emily
Performance Direct
Antwoord van Performance Direct
Hi,
We're happy to hear that the renewal process was easy and that our communication was effective. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Emily
Performance Direct
Easy renewal comprehensive cover and…
Easy renewal comprehensive cover and excellent rates. No stress.
17 april 2026
Antwoord van Performance Direct
Hi,
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you found the renewal easy, with comprehensive cover and excellent rates.
Kind regards,
Molly
Performance Direct
Slight difficulty in following the…
Slight difficulty in following the route through the payment part.Not as easy as using PayPal
14 april 2026
Antwoord van Performance Direct
Hi,
We appreciate your feedback and the time you took to share your experience. We'll review the payment process to see how we can make it more user-friendly.
Kind Regards,
Emily
Performance Direct
Excellent Price
13 april 2026
Antwoord van Performance Direct
Hi,
Thank you for taking the time to share this review with us. We are so pleased to know you are happy with the competitive premiums we have offered.
Kind Regards,
Emily
Performance Direct
Antwoord van Performance Direct
Hi,
We're happy to hear that you find our system easy to use and that your experience with us has been very positive. Thank you for your feedback.
Kind Regards,
Emily
Performance Direct
This company is outsanding.
This company is outstanding and l would recommend anyone to give them a call or online before you renew with your existing insurer. I could not believe how reasonable my quote was, being an oap with a high performance car l truly expected a much higher price.
I have recommended many people who will be contacting them when their renewals are due. They won't be disappointed! The big plus is they are so pleasant and unbelievably nice and helpful. Do yourself a huge favour I promise you your savings will be immense. One very happy loyal customer who will not be looking elsewhere. Very best wishes to a great team! Thank you. Wendy.
7 april 2026
Review zonder uitnodiging
Antwoord van Performance Direct
Hi,
We're happy to hear that you had such a positive experience and found our quote reasonable. It's great to know you appreciated our team's helpfulness, and we appreciate your recommendations! Thank you for your loyalty and best wishes.
Kind Regards,
Emily
Performance Direct
Antwoord van Performance Direct
Hi,
We're happy to hear that you had a positive experience with our communication and found our premium reasonable. Thank you for your feedback!
Kind Regards,
Emily
Performance Direct
Renewal price was similar to other…
Renewal price was similar to other quotes, renewing process was easy, haven’t had to make a claim yet so can’t comment on that side of it. The only negative was the ‘broker fee’, I don’t really know why you have to pay it?
13 april 2026
Antwoord van Performance Direct
Hi,
We appreciate you sharing your experience. We're happy the renewal process was easy and the price was competitive. We acknowledge your concern regarding the broker fee, we charge this to cover the costs of setting up policies. Thanks for your feedback.
Kind Regards,
Emily
Performance Direct
Antwoord van Performance Direct
Hi,
Thank you for taking the time to leave us a 5-star positive review, we are happy to know you are pleased with the services.
Kind Regards,
Emily
Performance Direct
Always a great service.
13 april 2026
Antwoord van Performance Direct
Hi,
We appreciate you taking the time to share your positive experience; we are so glad you enjoyed our service.
Kind Regards,
Emily
Performance Direct
online application was very easy
10 april 2026
Antwoord van Performance Direct
Hi,
We're happy our online application was easy for you. Thank you for your positive feedback; we appreciate it very much.
Kind Regards,
Emily
Performance Direct
as always very easy to do on the web…
as always very easy to do on the web site and great price thanks gethin
10 april 2026
Antwoord van Performance Direct
Hi,
We appreciate you taking the time to leave us such a wonderful review. We're so glad it was easy to use our website and that you were happy with the price.
Kind Regards,
Emily
Performance Direct
It was so easy to use
10 april 2026
Antwoord van Performance Direct
Hi,
We're glad our website was easy to use! Thanks!
Kind Regards,
Emily
Performance Direct
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