Ordered two 75ml tubes of armani si body lotion, paid £26 and only recieved one tube. Sent messages and no reply therefore opened a despute through paypal..recieved message saying theyll look into it... Toon meer
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Lees wat reviewers zeggen
Very quick with responses online even if they were not very detailed, cannot say a bad word about this company. Fast delivery and package exactly as described. No damage, very happy customer. Will mos... Toon meer
Order 7181, Mother’s Day around the corner. No email notification. Not even despatched yet. First and last order with these people. Update . Was received today and all looks genuine. All the negative... Toon meer
Ordered gifts for Christmas 2023. One item didn’t arrive. I phoned and got a lovely salesperson who sorted the issue quickly. When the sales person took a look, what I had ordered was out of s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Perfume Direct London Online Perfume Shop for Cheap Women and Men Fragrances Aftershave Shower Gel and Body Lotion Branded Designer Perfumes & Beauty Cosmetics
Contactgegevens
London, Verenigd Koninkrijk
- buy@perfumedirectlondon.co.uk
- perfumedirectlondon.co.uk
3,7
Gemiddeld
320 reviews
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Was told 5 to 8 days for processing and…
Was told 5 to 8 days for processing and delivery. Today is day 12 (not including Saturdays or sundays). You’ve only been in touch when I have messaged you and I still have not received my perfume to date 🤷♀️😡
26 augustus 2021
Arrived early and such a lovely perfume
24 augustus 2021
Good company to deal with
Easy to order, arrived quite quickly and packaged well. Thank you
24 augustus 2021
Bad delivery and overpriced perfume
Paid for express delivery, item turned up a wk later, also very over priced.
23 augustus 2021
Really bad service
23 augustus 2021
The perfume you sent was fake and…
The perfume you sent was fake and reacted badly to my skin im taking this further
14 augustus 2021
Antwoord van Perfume Direct London
We deal with all luxury brands and all the perfumes in our online store are genuine.
You can check the code under the bottom of the bottle with the manufacturer for your peace of mind.
Thank you
I placed my order on the 27/07/21 nd it…
I placed my order on the 27/07/21 nd it was saying it will take 3 to 5 working days. My order took forever and if you contact them they just lie and say someone will call you back regarding your order. I called them 5 days consecutive and all they were saying was LEAVE YOUR NAME AND YOUR NUMBER SOMEONE WILL CALL YOU BACK. I requested to cancel my order and ask for my refund, but they said I can’t cancel the order over the phone, I’ll have to wait for them to ring me back so that I can cancel my order. It’s been 2 weeks now and they haven’t even called me back.
11 augustus 2021
Antwoord van Perfume Direct London
The item was collected from Dudley CSP at 10-08-2021 by the customer and please find the Royal Mail SPECIAL DELIVERY tracking detail.
Royal Mail Next day Guaranteed 1 pm BH814048861GB.
Furthermore, the shipping confirmation email was sent to the customer on the 3rd and the item was collected by the customer on the 10th.
Thank you
I am over the moon with the service
I am over the moon with the service. The only down side was it was a week for the delivery from when I ordered it.
10 augustus 2021
Service was brilliant
Service was brilliant. Unfortunately I was trying to find the original Hugo Woman EDT. Alas, same name different fragrance 🙃
10 augustus 2021
Everything takes long my parcel still…
Everything takes long my parcel still didn’t arrive, really bad service
Ordered 27.7 still waiting
10 augustus 2021
Still waiting for a refund for an item…
Still waiting for a refund for an item that’s out of stock. Contacted Clearpay as not received the refund.
23 juli 2021
This company are theiving scum I…
This company are theiving scum I ordered 22nd may and nothing. Countless phone calls and emails and always told someone will contact you and still nothing. What a complete joke of a company !!! Stealing from people. Please never buy anything from this shop you will never get your product or money back
17 juli 2021
Review zonder uitnodiging
Awful experience!!
Awful experience!!! Item ordered and now 3 weeks later still nothing arrived! Yet thier website states 2-3 working days!!? Should this be 2-3 weeks!!?
I've asked to cancel this item and I want my refund but they have said its with courier but I also phoned royal mail with the tracking number given to me a week ago and they have not received the item!!
I just want my money back, I've not had any reply from my emails and the lady I spoke to said someone will phone me back? Yep, nothing again so phoned AGAIN and they said they will issue a refund for this bit nothing at all, no response whatsoever!
I'm far from impressed!!
13 juli 2021
Antwoord van Perfume Direct London
The item was collected from Maesteg DO at 27-07-2021 by the customer and please find the tracking detail.
Royal mail sign for GQ992348765GB
Thank you
Excellent customer services
9 juli 2021
I didn’t receive my order
2 juli 2021
Antwoord van Perfume Direct London
The customer received the item on the 26th of JUNE 2021.
Please find the Royal mail tracking 3203857830002AA450157
Further more Royal mail confirmed the GPS coordinates and the item was delivered correctly.
Thank you
Only received half my order still no…
Only received half my order still no reply no call back 👎🏼 Very disappointed
24 juni 2021
I am very pleased with my purchase
I am very pleased with my purchase.
It's the first time I've ordered from Perfume Direct London and my experience was good! I'm happy with the item I ordered and it was delivered on time.
14 juni 2021
This company should not be confused…
This company should not be confused with PerfumeDirect.com based in Heywood, Greater Manchester - 2 completely different companies. :)
11 juni 2021
Review zonder uitnodiging
Terrible customer service been waitimg…
Terrible customer service been waitimg for perfume since 19th may after numerous emails and phone calls escalated to a manager still nothing am fuming will never shop here ever again disgusting customer care
9 juni 2021
Review zonder uitnodiging
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