Because most importantly I discovered more about myself on a much deeper level and I Im good. There is always room for improvement but I am a moralistic and fair person so I am proud of the woman Ive... Toon meer
Bedrijf heeft geantwoord
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I keep getting asked for ratings when I haven't even been able to see the results & read the information. That's like asking a dining customer how their experience was after they ordered, but before t... Toon meer
Bedrijf heeft geantwoord
I couldn't wait to get through it, because it mattered to me THAT much. Now I've moved PAST the download link page, alas, and don't know how to get back to THAT... very important to me. Today is ex... Toon meer
Bedrijf heeft geantwoord
Was looking for information on emotional maturity and your test came at the right moment--unexpected. Anxious to read the test results and any analysis. Thank you. jim
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Persolibrary.com is an online platform dedicated to helping individuals unlock personal and professional insights through self-assessment tools. Our interactive tests evaluate key behavioral traits, communication styles, and decision-making patterns to provide actionable guidance for career development, interpersonal relationships, and personal growth.
Contactgegevens
Verenigde Staten
- +18782852683
- support@persolibrary.com
- persolibrary.com
3,7
Gemiddeld
180 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beware!
The $2 test was fine. The results actually resonated. But they keep trying to charge me $40 over and over again. This is incredibly deceitful. Beware...they will keep charging you.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, we're really glad the test itself resonated with you — thank you for sharing that. We're sorry about the repeated charge attempts, though, and understand why that would be concerning.
If a payment doesn't go through, our system can retry it a few times to keep a membership active, which may be what you're seeing — but we'd like to look into your account specifically to make sure everything is set up the way you want, including cancelling the plan if that's your preference.
Could you reach out to us at https://persolibrary.com/contact-us with your account email? We'll get this sorted for you.
Terrible support
UPDATE: After further complaining i was finally given my full refund.
Original post:I paid for the 2 dollar report, however they failed to make it known I wasnt receiving a one time report and in fact I signed up for a subscription which was very well hidden.
I never even logged back in after my one time report I requested. They went and charged me $40. When I emailed in, I was met with condensing email message back telling me that I should have known better.
I was a first time user. I never visited the site before. And the refuse to give my money back even though I never used their services besides the ONE time. So I was charged $42 just to see my one paper that they advertised as a $2 charge.
Absolutely would never use this site as they literally live to deceive people.
They want trust pilot reviews so bad well they got one.
30 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you for the update — we're glad to hear this was resolved. We're sorry the subscription terms weren't clear from the start, and sorry too if any part of your interaction with our team came across as dismissive — that's not the tone we want in any of our replies.
We appreciate you sticking with it until it was sorted, and if there's ever anything else you need, our team is reachable at https://persolibrary.com/contact-us.
Do not suggest a download doesn't seem to be organized or put together very well
Well you want me to be honest? I think you're giving me this request for a review too far in advance of the results I've only done the test so far.
Update to my original review: I did take the test I didn't really feel comfortable with the way they worded the explanations of my various areas of issues that cause me to rather have ADHD or hyperactive disorder or whatever it was trying to say it was. I found it to be very wordy and I just I don't know how I feel about it... I was looking for something a little more Explanatory, precise, clinical and understandable rather than being expressed uniquely, imaginative and interesting! I felt more like I was reading a expressive novel about my specific characteristics rather than a Understandable medical explanation!
That's why I am trying to cancel my subscription but I went in here had a reminder to go in and cancel before the 30 days was app and that when I go in I found out that the days was over on the 4th not on the 7th as I reminded myself of. For some reason my phone usually always does but did not remember the password for me so now I'm going in to try to reset my password as I hit forgot password and it takes me to a reset think I hit and then when I go into the resetting new password it expects me to put in my old password which obviously I don't remember the st place so now I'm stuck in limbo waiting for them to get back to me and tell me how to rectify this situation. It doesn't seem to be very organized and user-friendly, kind of a cluster-duck. Not interested & do not suggest as a download, waste of time period, sorry!
25 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you for the honest feedback about the timing — that's fair, and we appreciate you flagging it. Your results should already be available on your account dashboard once you're logged in, so it's worth checking there now. We'd love to hear what you think once you've had a chance to look them over.
Antwoord van Persolibrary
Hi, thank you for the kind words — really glad the questions felt clear and thoughtful to you!
Was very informative!
27 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you so much — really glad you found it informative!
water buffalo
.ahaha ty here's the video i took from my youtube video about it too lol and it's not a joke lol i love you so very so very so very so proud and so happy to see your work
27 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you so much for the kind words and for sharing this — really glad to hear you're happy with it!
Antwoord van Persolibrary
Hi, thank you so much for the kind words — we're so glad you had a great experience!
Good test
Terrible. I’m in a doom loop. Still haven’t seen my test results.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, we're sorry to hear you've been having trouble with this. Your results are saved on your account dashboard, so logging in should let you view them directly. If you log in and still can't see them there, please reach out to us at https://persolibrary.com/contact-us with the email you used to sign up and we'll help get it sorted.
It’s a little lengthy for a hyper mind
27 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thanks for sharing this — that's really helpful feedback on the length, and we'll pass it along to the team.
Antwoord van Persolibrary
Hi, thanks for taking the time to leave a rating. If you'd like to share a bit more about what felt just average, we'd love to hear it at https://persolibrary.com/contact-us — it helps us keep improving.
Peanuts
I want to know my archetype. The test was easy to understand.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you for sharing this — glad the test was easy to follow, and we hope your archetype gives you some great insight!
Great test great questioning
27 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you so much — really glad the questions landed well for you!
it helped me.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you for sharing this — so glad to hear it helped you!
This was fun I’m excited to see what…
This was fun I’m excited to see what type I am
27 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you — so glad you had fun! We hope your results are a great fit once you see them.
Antwoord van Persolibrary
Hi, thank you for the lovely feedback — so glad you had fun with it!
Questions were straight forward
Questions were straight forward
27 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you for sharing this — glad the questions felt clear and easy to follow!
Antwoord van Persolibrary
Hi, thank you so much — really glad to hear you'd take it again!
It was a comfortable test
Edit: I was charged $1.95 and didn't get any results. It says unprompted review, but they totally prompted me for the review with the idea that my results were just on the other side. Deceptive....
It was a comfortable test. I liked having the middle, non-committed either way response.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Persolibrary
Hi, thank you for the original feedback about the test format — we're glad the response options felt comfortable to use.
We're sorry for the mix-up around your results, though: your report is saved on your account dashboard once it's generated, so logging in should let you view it there. If you log in and still don't see it, please reach out to us at https://persolibrary.com/contact-us with your account email and we'll help sort it out.
Antwoord van Persolibrary
Hi, thank you — so glad the questions felt insightful to you!
Antwoord van Persolibrary
Hi, thank you so much — really glad it was helpful!
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