Peter Lane & Partners Reviews 

340
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

We placed the business with Peter Lane and dealt with Colin and Annemarie who quickly obtained a buyer for our property, they kept us updated on progress of the sale until completion. We were very h... Toon meer

Beoordeeld met 5 van de 5 sterren

To the great team at Peter Lane, Huntingdon. Fantastic service and no questions unananswered at every stage of sale and purchase. Thank you!

Beoordeeld met 5 van de 5 sterren

We recently purchased our home through Peter Lane and they have been absolutely fantastic from start to finish. From the agents who showed us round the property in the beginning, to Matt and Colin w... Toon meer

Beoordeeld met 5 van de 5 sterren

Gavin was excellent from the first viewing. He made me feel at ease asking questions and always responded with truthful answers and great advice. Throughout the buying process he was on the ball chas... Toon meer

Bedrijfsgegevens

  1. Makelaardij
  2. Eigendomsbeheerder
  3. Taxateur onroerend goed
  4. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

We are independent estate agents in Huntingdon, Kimbolton and St Neots - At the forefront of the property market for over 25 years.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

340 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(340)

25 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Our sincere thanks to Kimbolton for a…

Our sincere thanks to Kimbolton for a smooth, fuss-free process when purchasing our home. They monitored and facilitated the process constantly and communicated regularly. They have a good knowledge of the area and were able to recommend trades and arrange access to the house for quotes. Cath was caring and considerate and there was always someone available when we rang. I highly recommend them.

26 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cath in the Kimbolton office is great

Cath in the Kimbolton office has been great, showing us the sort of properties we were looking for and understanding our needs. We appreciated having someone closer to our age guiding us round properties, as she understood what would be important to us. She has also gone above and beyond with advice on the sale of our property (which did not go so smoothly) so we can make this move.

31 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly, easy, great communication

I have had a delightful experience with Peter Lane. They have been excellent communicators, keeping me up to date with the entire process and giving me some extra help as I was a first time buyer.
They made me feel very comfortable and always welcomed to get in touch.
Thank you for all your help!

25 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service, would highly recommend

We used Peter Lane to purchase our first home and have nothing but positive things to say. Cath was very helpful, friendly and professional throughout. We were pleased with the service we received, Cath ensured we were kept up to date, could view the property as many times as needed and answered any questions we had quickly. Nothing was too much to ask, we would highly recommend - thank you!

24 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We would never buy or sell through Peter & Lane

We purchased our house through Peter and Lane and would absolutely never do it again. Even if our dream property came on the market, we wouldn’t buy if it was listed with Peter and Lane, it goes without saying based on our experience as buyers we certainly wouldn’t instruct them to sell.
The viewing was awful, the agent saw us waiting outside the property but left, we had to call the office and ask for her to return, she then rushed us and blamed us for the viewing running over. The communication throughout was extremely poor, they were incredibly slow, the customer service was awful and the lady managing our purchase was extremely rude. When we raised our concerns we were told that various people had 20+ years experience and that the agency was well respected and established so our feeling is that they rely purely on this and think that years of experience is more important than providing a good service.

14 april 2023
Review zonder uitnodiging
Logo Peter Lane & Partners

Antwoord van Peter Lane & Partners

We appreciate you taking the time to share your feedback regarding your experience with Peter Lane & Partners. We take all customer reviews seriously and strive to address any concerns raised. We are sorry to hear about the negative experience you had during the purchase of your property and regret any inconvenience or frustration caused. We would like to assure you that we always aim to provide a high standard of service to our clients; we understand the significance of timely and effective communication during such transactions and we apologise if we have fallen short on this occasion. We also take your concerns about the behaviour of our staff very seriously.

At Peter Lane & Partners, we value our clients' feedback as it helps us to continually improve our service. We are committed to delivering an exceptional customer experience and your review has highlighted areas where we can perhaps look to make further improvements.

Thank you once again for bringing these matters to our attention.

Beoordeeld met 4 van de 5 sterren

Personable and Professional

Whilst a sale was not to be this time around, Matt and his team impressed with their professionalism and responsiveness. The team were courteous, adaptable and personable throughout our engagement.
If you’re in the market to be on the market give them a go!

9 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nice One

I recently purchased a property in St Neots with Peter Lane and Ptrs acting as selling agents.
I found all the team very approachable - my main contact was with Caroline who responded quickly with the very few queries that arose both prior to completion as well as subsequently. The completion day went smoothly with a prompt handing over of keys after my concurrent sale was confirmed. Good work all round

20 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All the staff were extremely helpful and professional

All the staff were extremely helpful, friendly and very professional. They always kept us up to date with regular contact, and helped progress the whole process so that we were able to complete as soon as possible. We were also able to arrange as many viewings as we needed before we completed

3 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional service

I am very pleased with the service provided throughout my house purchase. Right from the beginning, Tracey was on hand to outline next steps and answer my questions, to the end with Gill who was excellent in keeping me up to date and handling a tricky situation calmly. I highly recommend Peter Lane! Very professional, friendly, and knowledgeable - thank you!

29 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great team to work with

We have worked closely with the Huntington team, both buying and selling. They provided excellent client care in both cases. Our requirements were thoroughly understood, useful advice given and we received great timely communication throughout. Matt, Anne-Marie, Tracy and Gillian all went the extra mile to help us and we would recommend them to everyone.

5 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly, approachable and hand holding

I would not have bought my house had it not been for the care, approachability and relatability of Tracy Sullivan who was brilliant. We had a couple of hiccups but she dealt with them so well, I wanted her to be there when I celebrated completion. Thanks Tracy for my lovely house - I’m so happy here.

23 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Peter Lane house sale

Peter Lane in Kimbolton provided a great service in selling our house. The staff were very friendly and helpful, keeping us constantly updated on everything.
A thoroughly professional service from the beginning to the end of the sale. I would highly recommend.

3 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchase

Tracy, Ann-Marie and Gillian were all extremely knowledgeable and professional throughout our recent property purchase.

29 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Selling and purchasing of property

We found that the Huntingdon branch of Peter Lane & Partners were professional, helpful and caring people. The stressful experience of selling our property and buying another was eased considerably by their swift and knowledgeable actions.

29 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very Professional

Their communication was superb, always kept me informed of viewings, gave feedback and checked in on the property regularly. All the members of staff were friendly, very helpful and very caring throughout the whole process in what was an emotional time for us as a family. I would have no hesitation in recommending them.

1 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An excellent estate agents with integrity.

An excellent estate agents with integrity and where customer service is outstanding. Throughout the house sale process, Peter Lane kept me fully informed and continually chased various parties to ensure the sale progressed to a successful conclusion.
Professional and with a detailed knowledge of the local housing market.

17 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous service and wonderful people!

Fabulous service and wonderful people!
I cannot thank Peter Lane enough for their help, time a patience on what was a very ‘up and down’ 10 months.
From day 1 everyone was super friendly but very professional. Nothing was too much work, and they were very patient and understanding with my incessant emails! I feel they went out of their way to ensure we got our dream home, can’t thank them all enough, especially Ann Marie, Matt & Tracy - thank you!!!

30 maart 2023
Review zonder uitnodiging

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