This individual is incredibly rude, calling others stupid, lazy, and even fat, for disagreeing with how they groom animals. Removes poor reviews because they aren’t confident enough in their work to s... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I've ordered dog food a couple of times over the last few months. The price is good, delivery is free if over £50 and if not too heavy, they use DPD and delivery has always been very quick with dispat... Toon meer
Bedrijf heeft geantwoord
Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication... Toon meer
Great service! The delivery company trashed the parcel. I phoned Pets On Point phoned me back almost immediately. I sent some photos through and a new parcel was dispatched promptly! Definitely recomm... Toon meer
Bedrijfsgegevens
Over Pets On Point
Geschreven door het bedrijf
We are a small, family-owned, and operated business that takes pride in supplying the best quality pet supplies to our customers. We carry a wide range of products, including food, toys, and accessories, to meet the needs of all types of pets from Cats, Dogs, horses and even farm animals.
As it’s just ourselves running the day-to-day of the business it means we can always strive to offer the best prices on the market, and we back up our products with excellent customer service. We want to ensure that each and every customer who visits our online store has a positive experience.
If you have any questions about any of the products on our site, please feel free to drop us an email at sales@petsonpoint.co.uk
Thank you for considering our shop as your go-to pet store.”
Contactgegevens
Taylor Street, KA8 8AU, Ayr, Verenigd Koninkrijk
- +44 (0) 8081969994
- sales@petsonpoint.co.uk
- petsonpoint.co.uk
3,7
Gemiddeld
136 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to navigate site
Easy to navigate site, fair prices and a swift delivery.
I would definitely shop here again.
25 augustus 2023
Antwoord van Pets On Point
Thanks ever so much, we really appreciate your positive feedback and look forward to you returning!
Quick delivery
Quick delivery, package arrived all intacted which is always helpful!
Good price.
25 augustus 2023
Antwoord van Pets On Point
Hi Alison,
We are super grateful you had a good experience with PetsOnPoint!
Look out for the processing fee.
Decent price, OK shipping, but they sneak in a "processing fee" when you make payment. Very cheeky!
Update. I have NEVER before been charged for using PayPal by a retailer. Having now discovered that their charges are higher than other payment providers I will just use a card. If you want to accept PayPal then swallow the charge, like everybody else does.
25 augustus 2023
Antwoord van Pets On Point
Hi Rondy,
Thanks for you feedback, although I think you might notice that it's a PayPal fee your being charged which you don't get if you pay by credit or debit card.
It's unfortunate that this fee has merited our services a 2 star review and as a family business we will try to improve on this and look at what other options they are to remove this fee for our PayPal customers.
Hopefully our low prices and next delivery day service that we offer will have you return in the future.
Wish you a very good day from all of us at the PetsOnPoint Family.
Antwoord van Pets On Point
Thank you very much for your positive feeback!
Antwoord van Pets On Point
just what we love to hear we hope your Cat enjoyed his food!
Antwoord van Pets On Point
Thank you very much for your positive feedback its great to know you had such a good experience with us!
Easy website to navigate and good…
Easy website to navigate and good prices. Delivery was exceptionally good and my order arrived within two days.
2 augustus 2023
Antwoord van Pets On Point
Thank you very much Hilary! We love to hear that our customers have such a positive experience with us!
Easy to order… and prompt…
Easy to order… and prompt delivery…everything I ask for…thank you.
15 juli 2023
Antwoord van Pets On Point
Coleen thanks very much for your positive feedback it warms our hearts to know we made your experience ordering from us such a great experience!
Antwoord van Pets On Point
Thank you very much for the positive review!
Antwoord van Pets On Point
Super happy that we served you well!
Antwoord van Pets On Point
Thanks John, we're really happy you had a great experience shopping with us!
Highly recommend
Highly recommend. Great service with fast delivery.
13 juni 2023
Review zonder uitnodiging
Amazing service
Amazing service, would definately order again. Have already told my sister and friends.
8 juni 2023
Review zonder uitnodiging
Fantastic service
Fantastic service. Products arrived quickly and very high quality. Great selection will definitely be ordering again.
5 juni 2023
Review zonder uitnodiging
Great service
Great service everything ordered arrived quickly and was great quality. Would definately recommend
9 juni 2023
Review zonder uitnodiging
Great service
Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication throughout was brilliant. Highly recommend this site.
7 juni 2023
Review zonder uitnodiging
5⭐️ pet supplies
Bought some pet supply’s for my cat, quick and easy website no issues and my stuff was delivered quickly and on time, I would recommend this website to friends and family
6 juni 2023
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.