We have used pettable every year for our ESA animals. Each year, we have found the therapists to be extremely efficient and professional in their service and supports as well as timely in scheduli... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a great experience with Pettable while getting my ESA letter. Kya Miller, LICSW, LCSW, was very professional, understanding, and easy to talk to throughout the process. She made me feel comforta... Toon meer
Bedrijf heeft geantwoord
Process was super quick and easy. My Dr. was Osinachi Ajaero MD and he was extremely nice and was so helpful. I received the letter the same night after my phone call and the letter was approved by th... Toon meer
Bedrijf heeft geantwoord
I would definitely recommend pettable it was super easy from filling out online forms to the phone call. The questions are easy they ask how your pet helps you out and just be honest and it would get... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Pettable ESA
Geschreven door het bedrijf
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Contactgegevens
Verenigde Staten
- support@pettable.com
- pettable.com
4,6
Uitstekend
6K reviews
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We applied for an ESA letter and the…
We applied for an ESA letter and the process was much easier than expected. The counselor Dr. Was prompt with the call and very compassionate in her questions. We got the letter within 24 hours as guaranteed. Thank you!
10 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Mindy,
Thank you so much for sharing your experience! We’re delighted to hear that the process was easier than expected and that your counselor was prompt, compassionate, and thoughtful throughout the consultation. It’s wonderful to know that you received your ESA letter within 24 hours as expected.
We truly appreciate you taking the time to share your kind feedback and for trusting Pettable to support you!
Warm regards,
The Pettable Team
Pettable was really amazing and quick…
Pettable was really amazing and quick with helping me get my pups certified. I recommend this to anyone looking to do the same.
14 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Jessica,
Thank you so much for sharing your experience! We’re thrilled to hear that Pettable was able to help you get your pups’ ESA documentation quickly and smoothly. We truly appreciate your recommendation and are so glad we could make the process easy for you!
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Excellent Experience with Kya Miller, LICSW, LCSW
I had a very positive experience working with Kya Miller, LICSW, LCSW. She was professional, compassionate, and helpful throughout the entire process. She clearly explained the steps, responded to my questions, and made sure my documentation was completed and uploaded promptly. I truly appreciate her patience, understanding, and support, especially because my housing timeline was very tight. I highly recommend her services to anyone seeking a caring and reliable licensed mental health professional.
19 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Alex,
Thank you so much for sharing your thoughtful experience! We’re delighted to hear that Kya was professional, compassionate, and supportive throughout the entire process. It’s wonderful to know that she clearly explained each step, answered your questions, and made sure your documentation was completed and uploaded promptly.
We understand how important timing can be when you’re working with a tight housing deadline, and we’re so glad Kya was able to provide the patience and support you needed during that time. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Everything was so well organized
Everything was so well organized. Simple to fill out and called in a timely manner. My husband can now relax and feel better.
Thank you!
8 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Mimi,
Thank you so much for sharing your experience! We’re delighted to hear that you found everything well organized and easy to complete, and that you received a timely call from our team. Most importantly, we’re so glad to know that the process helped your husband feel more relaxed and at ease. Providing a smooth and supportive experience is exactly what we strive for.
We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
So helpful and amazing !!!
3 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Brianna,
Thank you so much for your kind feedback! We’re thrilled to hear that you found our service so helpful and had such a positive experience.
We truly appreciate you taking the time to share your kind words. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
VETCO
THE RECEPTIONIST, MEDICAL ASSISTANT AND THE DOCTOR. THEY WERE ALL SUPER FANTASTIC! FREDDY THE DOG LOVED THEM!
21 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Louis,
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that everyone from the receptionist and medical assistant to the doctor provided such a fantastic experience.
We especially love hearing that Freddy enjoyed meeting everyone too! We truly appreciate you taking the time to share your kind words with us. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Exceptional service - Pettable and Kya Miller, LICSW, LCSW
I had such an amazing experience with Pettable. Kya Miller, LICSW, LCSW was very caring, patient and exceeded all of my expectations. Her communication skills were superior! The process was smooth and they system was very user friendly.
21 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Christina,
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Kya was so caring, patient, and supportive throughout your journey. Her thoughtful communication and dedication to providing a positive experience are qualities we truly value.
It’s also wonderful to know that you found the process smooth and the system easy to navigate. We truly appreciate your kind words and are so glad that your experience exceeded your expectations. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
No ESA Paperwork - had appt. July 16
I haven’t received my ESA paperwork yet, starting to doubt what’s going on.
16 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Caroline,
Thank you for taking the time to share your feedback. We understand how concerning it can be when you're waiting for important documentation.
Our support team has since reached out to provide clarification regarding your ESA letter and to ensure your concerns were addressed. We appreciate you giving us the opportunity to review your case and make things right.
If you feel your concerns have been resolved, we'd be grateful if you would consider updating your review to reflect your experience. Thank you for choosing Pettable, and please don't hesitate to let us know if there's anything else we can assist you with.
It was fast and easy
13 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Mya,
Thank you so much for sharing your experience! We’re delighted to hear that you found the process fast and easy. Making the experience as simple and efficient as possible is exactly what we strive for.
We truly appreciate you taking the time to share your feedback!
Warm regards,
The Pettable Team
10/10 experience and so helpful!
Kya Miller was amazing and helped speed the process and was always great responding.
21 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Piero,
Thank you so much for sharing your experience! We’re thrilled to hear that Kya was able to help speed up the process and was consistently responsive throughout your experience. Providing timely, supportive service is exactly what we strive for, and we truly appreciate your kind words about Kya!
Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
I'm so upset with Pettable
I'm so upset with Pettable, the therapist never called me for my scheduled time. So I immediately contacted pettable and they told me to reschedule. I went to reschedule and it had a fee to do that. I wasn't the one that missed the appointment and I already paid the $149 I don't have a lot of money so it hurt my pockets but I need the letter desperately. This site was recommended too me and I completely regret it
18 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Taylor,
Thank you for taking the time to share your feedback. We appreciate you bringing this to our attention and giving us the opportunity to review your experience and make things right.
We're sorry your original provider missed the scheduled consultation. After reviewing your case, we waived any rescheduling fees and arranged an expedited appointment with a different therapist as soon as possible. We also understand there was some confusion during the rescheduling process, and we're sorry for the frustration that caused.
We've addressed this matter internally with the original provider and continue to closely monitor appointment reliability to help prevent situations like this in the future. We hope your new consultation went well, and if there's anything else we can do to support you, our team is always here to help.
Very quick and efficient would…
Very quick and efficient would recommend to others
15 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Skylar,
Thank you so much for sharing your experience! We’re delighted to hear that you found the process quick and efficient. We truly appreciate your recommendation and your kind feedback. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
My therapist gives me great service
My therapist gives me great service! She asks great questions to understand me, and really makes sure that my pet really helps me. I have recommended Pettable to all my friends who want their pets ESA certified.
15 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Xander,
Thank you so much for sharing your experience! We’re delighted to hear that your therapist takes the time to ask thoughtful questions and truly understand how your pet supports you. Providing a thorough and compassionate experience is exactly what we strive for.
We’re also incredibly grateful for your recommendations to your friends! Your trust and support mean so much to us. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
Kya Miller, LICSW, LCSW
Kya Miller, LICSW, LCSW is such a big help and accommodating. Excellent service!
19 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi there,
Thank you so much for sharing your experience! We’re delighted to hear that Kya was such a helpful and accommodating part of your experience. Providing excellent, compassionate service is exactly what we strive for, and we’re so glad she was able to support you.
We truly appreciate your kind feedback. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
I had a very disappointing experience
I had a very disappointing experience. My ESA letter was significantly delayed, and the communication throughout the process was poor. I requested to reschedule my appointment, but the clinician called me anyway, and we completed the consultation. Despite this, I never received my letter afterward.
The clinician ignored my messages until I booked another appointment, which meant I had to pay additional fees just to continue the process. When I contacted customer support, they refused to consider the evidence I provided showing that the original consultation had taken place.
To make matters worse, the ESA letters I eventually received were incomplete and did not include all of the necessary information. This caused further delays, additional stress, and more time spent trying to get the documentation corrected.
18 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Léna,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.
We've tried to locate your case based on the name on this review, but unfortunately, we haven't been able to find a matching account in our system. We'd appreciate the opportunity to review what happened and see how we can help.
If you're willing, please reach out to our support team with the email address you used when you made your purchase so we can locate your account, investigate your concerns, and work toward an appropriate resolution if possible.
We appreciate you bringing this to our attention and hope to have the opportunity to make things right.
My experience with Pettable was amazing…
My experience with Pettable was amazing 👏. The process was smooth, efficient and timely. The consultant was kind and understanding. I would recommend Pettable to all my family and friends 🧡.
11 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Jacqueline,
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that the process was smooth, efficient, and timely, and that your consultant was kind and understanding throughout.
Your recommendation to your family and friends means so much to us! We truly appreciate your kind words and support. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
very helpful and fast in getting my esa…
very helpful and fast in getting my esa letter! the whole process including receiving the esa letter was only 7 days. Tia, the therapist that aided me in getting the letter was kind and helped with everything.
9 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Clo,
Thank you so much for sharing your experience! We’re delighted to hear that the process was helpful, fast, and efficient, and that you received your ESA letter within seven days. We’re especially glad to hear that Tia was kind, supportive, and able to assist you throughout the process. Providing compassionate and timely care is exactly what we strive for.
We truly appreciate your kind feedback and are so glad we could help make the process a smooth one for you. Thank you again for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
The process was easy and the therapist…
The process was easy and the therapist who called me was super nice
My landlord got the ESA letter and allowed my dog to stay with me
I highly recommend, they’re the real deal
8 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Ido,
Thank you so much for sharing your experience! We’re delighted to hear that you found the process easy and that your therapist was kind and supportive throughout. It’s wonderful to know that your landlord accepted your ESA letter and that you’re able to keep your dog with you.
We truly appreciate your recommendation and are so glad we could help make the process smooth and stress-free for you. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
The Therapist Kyamarye Miller
The Therapist Kyamarye Miller, LCSW has been taking care me, since, Last Year. She is phenomenal and very much understanding.
17 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Daniela,
Thank you so much for sharing your experience! We’re delighted to hear that Kyamarye has been such a phenomenal and understanding provider throughout your time working together. It means a great deal to know that you’ve felt cared for and supported since last year.
We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
I asked to reschedule but the clinician…
I asked to reschedule but the clinician ended up calling me. We had the appointment then no letter. She ignored all of my messages until I rescheduled. I not only paid for the reschedule but when I reached out to customer support they refused to use my evidence of the call. I spend more money and waited longer than was agreed on.
16 juli 2026
Review zonder uitnodiging
Antwoord van Pettable ESA
Hi Ally,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and appreciate you bringing your concerns to our attention.
We've tried to locate your account using the name on this review, but unfortunately, we haven't been able to find a matching record in our system. We'd really like the opportunity to review what happened and see if there's a way we can help.
If you're willing, please reach out to our support team with the email address you used when you made your purchase so we can locate your account, investigate your concerns, and determine what resolution may be available.
We appreciate your feedback and hope to have the opportunity to look into this further.
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